NOLA Steak

We went there on Thursday night, the vibes of the restaurant were great! Our server Nicholas was horrible ! We arrived at exactly 8:01pm, we were seated by a woman immediately. The Dj vibe was amazing, even the snow crabs were boiled to perfection! Actually, the best snow crabs, taste just like they were from Cajuns, and they give you a garlic butter sauce incase you want to dip them. As far as the service, when he came over to refill my friend’s water, the pitcher has more ice than water. The glass didn’t get refilled half way before he ran out of water. We ordered at 8:09pm and didn’t get out appetizer (crab nachos) until 8:35pm, And the crabs came out at 8:41pm. My boyfriend asked to change his crabs to a ribeye steak, and loaded bake potato at 8:16pm and was told he couldn’t because the food was coming out, but I didn’t understand that if the snow crabs was unlimited I already had plans on eating atleast two rounds of snow crabs . We paid for two rounds of unlimited, and only got one round, he didn’t come back around to see if we wanted atleast another round, so that was a waste of money. 9:28pm he came back and asked us did we want more crabs, being that the Dj was saying it was time to go, and the restaurant closed at 9:30 that made absolutely no sense. We waited an additional 14 minutes for the bill, as well as the two ladies next to us with the salads, they had to go up to him to get him to cash their bill out because they got tired of waiting as well. Service 0/10 . I ordered the French 75, he said he had to take my glass because the restaurant didn’t have glasses (restaurant was also empty, and not many people drinking) when the glass was bought back to me, it was filthy dirty, the glass didn’t even get washed. This is honestly the worst customer service ever . A waste of money, and I wouldn’t recommend anyone coming here if it’s based off service ! Dj amazing, snow crabs were boiled with just enough season, drinks were even ok (minus the dirty glass) . Nicholas was the worst server, and provided the worst experience ever. My boyfriend normally doesn’t complain, and he complained about how horrible the service was.

Great food

Atmosphere: 5

Food: 5

Service: 5

I'm happy to take this review down but somebody who works there - who cares - needs to know what is going on. We went to your website to ask about hours of restaurants, which I did through Live Chat. I said I was interested in the nicer, steak, restaurant. I was given a link to a list of restaurants with hours. We drove there to discover it was closed despite our asking your live chat person and despite the hours on the link we were given. I went to the information desk to tell them your live chat was giving out incorrect info, and he couldn't have cared less. Anyone care there?

We dined on March 7th around 8pm. The service was horrible! The guy with the braids never checked on us. All he did was cater to customers he personally knew, or are regulars. I saw him get other customers what they asked for in the moment, but we had to wait a while for our beer, salt/pepper, napkins and our check! We did not feel welcomed at all. As for the food, the potatoes were nasty and the crab meat was very salty. This place should not be considered a steakhouse if the customer service and food does not meet the standard! I will not be back.

Atmosphere: 1

Food: 1

Service: 1

The overstuffed shrimp platter is truly OVERstuffed! The staff is always so welcoming, helpful, and nice and goes out of their way to accommodate us

Service and atmosphere were both warm and inviting. The food did not disappoint - get the shrimp pasta on Thursday nights, you won't regret it! They kept it festive with the decor for Mardi Gras.

I went here a month ago for the buffet and it under delivered. I tried contacting management and they neglected to respond. I wanted to give them a second chance for Valentines and got the 2 can dine for $100. The bisque was good, though they advertised shrimp bisque and it was crab. No complaints cause I like crab more than shrimp. Only complaint on that is we got our bisque before a guy who ordered before us. We ordered the steak and lobster. Both cold as ice. When my boyfriend asked for butter, we got chilled butter. Who puts that on hot food? We recieved the wrong dessert and while dessert was okay. The service was lacking. The male bartender was slow almost add, not remembering what needed to be done. The female bartender was better but in lack of a better words was slow. If I'm paying for a quality meal, I expect one. This was not it and I won't be giving it a third try. Step up your game boomtown. Your manager just runs around like a chicken with her head cut off doing absolutely nothing to help her staff thrive. Only thing that was nice was the performer singing love songs for Valentines.

Also when the bartender was putting dessert in to go box for other people, his dreadlocks swiped the top of the cheesecake.

Had a great waitress named Tanisha today. Very efficient and attentive to our needs! Will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef Tip Ribs

Wendy was extremely nice and helpful to me and my kids and my waitress was the bomb Ms. Gregriona and my host the best co co

Atmosphere: 5

Food: 5

Service: 5

Service: 5 starsDrinks: 4 starsAppetizers: 5 starsSTEAKS: ZERO STARSWe got one of every appetizer. They were all amazing. The fried colliflower was by far the best.Even though the mixed drinks were tasty there was little to no alcohol.The steaks, You know being a I guess considered a steakhouse since that's in the name. Even though we ordered six medium rare steaks it was hard to find a medium rare steak. Is steakhead no flavor whatsoever, Except for the little pieces of garlic on top of it. Some steaks had little to no char.Some steaks had char some steaks.Good guess....The pork chops at waffle house had more flavor than these stakes.If you're looking for good appetizers and okay drinks, This place is good.If you're looking for a good steak save your money and go to texas roadhouse.

1st time here , service was poor and the food just average. Would not come

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Ceasar Salad

The dungeness crabs were FANTASTIC. The seasoning was superb and Wendy the manager was very pleasant and attentive. Great service!

Atmosphere: 5

Food: 5

Service: 5

Should be BYOB do you know you can get

Service: 1

Service was extremely poor. The bartender on duty Friday night (8/11) was very rude and treated me as if I was bothering her when asking about their specials. I DO NOT recommend.

Service: 1

Atmosphere… excellentFood.. excellent and very tastyService… a bit slow, but friendlyAfter order was taken, didn’t take long for the food to arrive. Also had a live band which was a nice touch.

Atmosphere: 5

Food: 5

Service: 2