The guy with golden chain, very rude and unprofessional. Treating people with disrespect
Atmosphere: 1
Food: 3
Service: 1
Daniel Sanders
Open at 4:30 one day next at 5 then at 7 shows it open 24 hours need to get a straight answer which one is it. I could have stop somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Robert Jennings
If you eat here bring a bib and a towel to wash off with because they slather their sandwiches with a grotesque amount of cheese oozing out, you can hardly pick it up without it falling apart with how much cheese they put. I asked for light cheese sauce and the whole sandwich fell apart the minute I pick it up, its a whole mess. Taking my business to sonic from now on
Atmosphere: 1
Food: 1
Service: 5
Charles Waters
Service is excellent, food is mediocre, except the fries, they are good.
Atmosphere: 3
Food: 3
Service: 4
Wade Matthews
Specifically stopped here because its an arbys at the pilot truck stop and they don't take pilot points. Simply unacceptable basically every other location does. Waste of time.
mark peters
Great service! Thanks for the Military discount!
Atmosphere: 5
Food: 5
Service: 5
Damon Anglin
Yall should maybe think about getting a new cashier. Not only rude, but doesn’t listen to the customers who order. Rushed my mom and wouldn’t let her pay for her food, charged me for her food, gave me a meal when I said sandwich only.
Chris Walker
The food was okay and there was only 2 people working. They seemed overwhelmed.
I recently stopped at the Arby’s at the Pilot in Shreveport and ordered a BBQ burger that, according to the picture, should have come with fried onions, bacon, and plenty of BBQ sauce. What I actually received was a cold burger with three tiny strips of onion, half a strip of bacon, and almost no sauce. When I asked about it, the manager insisted it doesn’t come with those toppings, even though it’s clearly shown in the picture. This is blatant false advertising, and the food quality was incredibly disappointing. Definitely won’t be coming back. We’re done my appetite. I will report this to the BBB.
Atmosphere: 3
Food: 1
Service: 2
Ken Butler
Great time. Great food. Wonderful staff. Next to pizza place and souvenir shop.
Atmosphere: 5
Food: 5
Service: 5
Tamiko Ward
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
sal
good and fast service food is delicious
Atmosphere: 5
Food: 5
Service: 5
Paige Robinson
Joseph was so busy trashing the company I work because he once worked there (had on my uniform) he went on and on and on, it was so inappropriate. The worst part is I get home and he got my damn order wrong! So you can thank him for me not coming to this location!
The guy with golden chain, very rude and unprofessional. Treating people with disrespect
Atmosphere: 1
Food: 3
Service: 1
Open at 4:30 one day next at 5 then at 7 shows it open 24 hours need to get a straight answer which one is it. I could have stop somewhere else.
Atmosphere: 1
Food: 1
Service: 1
If you eat here bring a bib and a towel to wash off with because they slather their sandwiches with a grotesque amount of cheese oozing out, you can hardly pick it up without it falling apart with how much cheese they put. I asked for light cheese sauce and the whole sandwich fell apart the minute I pick it up, its a whole mess. Taking my business to sonic from now on
Atmosphere: 1
Food: 1
Service: 5
Service is excellent, food is mediocre, except the fries, they are good.
Atmosphere: 3
Food: 3
Service: 4
Specifically stopped here because its an arbys at the pilot truck stop and they don't take pilot points. Simply unacceptable basically every other location does. Waste of time.
Great service! Thanks for the Military discount!
Atmosphere: 5
Food: 5
Service: 5
Yall should maybe think about getting a new cashier. Not only rude, but doesn’t listen to the customers who order. Rushed my mom and wouldn’t let her pay for her food, charged me for her food, gave me a meal when I said sandwich only.
The food was okay and there was only 2 people working. They seemed overwhelmed.
Atmosphere: 2
Food: 2
Service: 4
Curly fries are the best
Atmosphere: 4
Food: 5
Service: 5
The 3 for 5 is a great deal.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Arby's Signature Sandwiches
Restaurantji Recommends
One Star Review
I recently stopped at the Arby’s at the Pilot in Shreveport and ordered a BBQ burger that, according to the picture, should have come with fried onions, bacon, and plenty of BBQ sauce. What I actually received was a cold burger with three tiny strips of onion, half a strip of bacon, and almost no sauce. When I asked about it, the manager insisted it doesn’t come with those toppings, even though it’s clearly shown in the picture. This is blatant false advertising, and the food quality was incredibly disappointing. Definitely won’t be coming back. We’re done my appetite. I will report this to the BBB.
Atmosphere: 3
Food: 1
Service: 2
Great time. Great food. Wonderful staff. Next to pizza place and souvenir shop.
Atmosphere: 5
Food: 5
Service: 5
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
good and fast service food is delicious
Atmosphere: 5
Food: 5
Service: 5
Joseph was so busy trashing the company I work because he once worked there (had on my uniform) he went on and on and on, it was so inappropriate. The worst part is I get home and he got my damn order wrong! So you can thank him for me not coming to this location!
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Arby's Signature Sandwiches
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