The air conditioner broke in the showers. Cold as in a morgue.
Ty Anderson
One stop shop ❤️
JA Rios
One Star Review
I recently stopped at the Arby’s at the Pilot in Shreveport and ordered a BBQ burger that, according to the picture, should have come with fried onions, bacon, and plenty of BBQ sauce. What I actually received was a cold burger with three tiny strips of onion, half a strip of bacon, and almost no sauce. When I asked about it, the manager insisted it doesn’t come with those toppings, even though it’s clearly shown in the picture. This is blatant false advertising, and the food quality was incredibly disappointing. Definitely won’t be coming back.ruined my appetite.
Blue Collar
Very slow pumps. Pay at pump doesn’t work. Chaos and congestion. Chose a different location
D Vice
Pumps are slow and I had to go inside to pay.
Ken
This pilot has the friendliest people and I’ve been driving for 50 years and the showers here are the cleanest I’ve ever seen,most are clean enough but they all have dirt and crud in all the corners, not this one. And their fence line behind the trucks is so clean,,usually that’s where drivers throw their tires ,pallets and trash, but here they clean up after you rude,lazy people use the fence line as your dump!!!! So if you’re one of those idiots that throws your trash out,, please don’t come here!!!! I really appreciate the fact that they make an extra effort to keep it clean. The entire facility is extremely clean for a truck stop. And as I mentioned the staff is beyond friendly and courteous. I like not seeing a bunch of piss filled bottles everywhere. So safe travels my brothers!! And stop by to see this amazingly clean truck stop. I’m impressed.
ZicaZach89
Subway was great, but the shower situation there is terrible. Be ready to wait. I left after no one was cleaning the showers for 20 minutes. Waste of time. Watch out drivers.
Roxx
Yey picnic table to get some fresh air & stretch. Whole pizza was ready in 10mins!
Charles Neff
small truck parking but people were everywhere cleaning gas pumps, bathrooms and store.
*I always use Pilot Travel Centers whenever possible because of their service, selection, and clean bathrooms*. This location Doesn't even deserve one star... July 5,2024 bathrooms were a nasty mess, drink station was sticky with no cups or lids, trash all over the floor, candy was sticky....this store has several self check out stations yet we stood in line for five minutes when I asked the cashier why the bathrooms and store were such a mess her response was they were short handed and that she was running to clean bathroom every two minutes... But isn't that the purpose of the self checkouts to keep wait times low and give employees more time to maintain their stations?
Dean Ex
Avoid this place
C miller
In gas station. They had nothing.
Atmosphere: 1
Food: 1
Service: 1
Sammy Rocha
No power as of this morning.. for those that are stopping right now 7/6/2024
Jared Thornton
Don’t try to get gas here with a large camper. Lot is too small to turn in and 1/2 of the pumps had yellow bags on them.
The air conditioner broke in the showers. Cold as in a morgue.
One stop shop ❤️
One Star Review
I recently stopped at the Arby’s at the Pilot in Shreveport and ordered a BBQ burger that, according to the picture, should have come with fried onions, bacon, and plenty of BBQ sauce. What I actually received was a cold burger with three tiny strips of onion, half a strip of bacon, and almost no sauce. When I asked about it, the manager insisted it doesn’t come with those toppings, even though it’s clearly shown in the picture. This is blatant false advertising, and the food quality was incredibly disappointing. Definitely won’t be coming back.ruined my appetite.
Very slow pumps. Pay at pump doesn’t work. Chaos and congestion. Chose a different location
Pumps are slow and I had to go inside to pay.
This pilot has the friendliest people and I’ve been driving for 50 years and the showers here are the cleanest I’ve ever seen,most are clean enough but they all have dirt and crud in all the corners, not this one. And their fence line behind the trucks is so clean,,usually that’s where drivers throw their tires ,pallets and trash, but here they clean up after you rude,lazy people use the fence line as your dump!!!! So if you’re one of those idiots that throws your trash out,, please don’t come here!!!! I really appreciate the fact that they make an extra effort to keep it clean. The entire facility is extremely clean for a truck stop. And as I mentioned the staff is beyond friendly and courteous. I like not seeing a bunch of piss filled bottles everywhere. So safe travels my brothers!! And stop by to see this amazingly clean truck stop. I’m impressed.
Subway was great, but the shower situation there is terrible. Be ready to wait. I left after no one was cleaning the showers for 20 minutes. Waste of time. Watch out drivers.
Yey picnic table to get some fresh air & stretch. Whole pizza was ready in 10mins!
small truck parking but people were everywhere cleaning gas pumps, bathrooms and store.
Cleaning 3 star
Restaurantji Recommends
*I always use Pilot Travel Centers whenever possible because of their service, selection, and clean bathrooms*. This location Doesn't even deserve one star... July 5,2024 bathrooms were a nasty mess, drink station was sticky with no cups or lids, trash all over the floor, candy was sticky....this store has several self check out stations yet we stood in line for five minutes when I asked the cashier why the bathrooms and store were such a mess her response was they were short handed and that she was running to clean bathroom every two minutes... But isn't that the purpose of the self checkouts to keep wait times low and give employees more time to maintain their stations?
Avoid this place
In gas station. They had nothing.
Atmosphere: 1
Food: 1
Service: 1
No power as of this morning.. for those that are stopping right now 7/6/2024
Don’t try to get gas here with a large camper. Lot is too small to turn in and 1/2 of the pumps had yellow bags on them.
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