Ok. What's going on here? I went last night after getting off a 12 hour l shift near this Wendys and it was REALLY Bad! Beef patties that were dried and the lettuce soggy. It was unbeatable. I just chucked it up to a bad night shift. When back today fir lunch and it was equally bad! The tomatoes were rancid and the meat was dried like it was cooked days ago. Not the Wendys standard. Gross.
Food: 1
Service: 2
CrNessata
Our order was wrong (no apples in the kids meal, two root beers instead of coke and diet Coke), which is forgiveable except that the food was lukewarm at best and we'd had to wait. I don't mind waiting, just make sure the food is correct OR hot at least. My fiance nor my toddler touched their fries. The cashier was disinterested and talking on the phone or something, but the other worker was very sweet when handing us our food, so she was great. Workers don't have to smile or anything, but I don't like feeling like I'm a nuisance when I paid for food. If you hate it that much, there's other similarly-paying jobs without public interaction.
Atmosphere: 4
Food: 2
Service: 2
AMANDA S
SERVED ME RAW CHICKEN.
I would give this place zero stars for food and service. I don’t normally complain online about restaurants, but since I’ve submitted three complaints directly to Wendy’s and no one is responding, here we go:
Bad from the start - Took several minutes before anyone greeted me in drive thru (only 1 car ahead of me). The lady at window was anything but friendly. After paying, they told me to pull forward (they ask you to this so it appears to corporate they are serving customers with timeliness). Waited for nearly 30 ish minutes. Two cars behind me were served food before me and pretty quickly. I was only 1 of 4 cars during that entire timespan, so I’m not sure why my order took as long as it did. Finally got home - my entire order was incorrect AND the fries were half full and soggy. After submitting a complaint online, decided to still eat since I waited so long for the food and spent nearly $30. Bit into my chicken sandwich…. And it was completely raw. Pictures attached for reference. Gag. Worth noting: I AM PREGNANT.
Submitted two more detailed complaints with pictures, both times asking to be contacted asap. Four days later and still no response.
Terrible experience, sickened (literally) by the food, and Wendy’s apparently doesn’t seem to think it something to address promptly sooooo here I am letting the world know how disgusting that establishment is and how I plan to take this to the next level.
Bless it, Wendy’s. I really used to love you.
Yalls NOLA establishments are all going to hell in a hand basket. I’ve had issues at a few of the other locations, but nothing worth going out of my way to complain about. Nothing til this gross bs.
Hope to hear from ya soon, girl. ✌️
Atmosphere: 1
Food: 1
Service: 1
d r
This has to be the best Wendy's I been to, super fast service with fresh food
Atmosphere: 5
Food: 5
Service: 5
J W
Not open @ 6:50
M K (Sock22)
BEWARE ORDERING LATE AT NIGHT AT THIS LOCATION ! Went there twice around 11am , both times credit card info was stolen and fraudulent charges were made on my account .
patrick dufrene
I've ordered online multiple times from this location only to show up and be told the food I already paid for isn't available and to cancel my order and try another wendy's.
Atmosphere: 1
Food: 1
Service: 1
Kevin Green
These employees at this location in the morning terrible, whoever opens don't take orders, they let u sit in the driveway until you decide to leave. They refuse to serve you in the morning at this location. If they don't want to work don't go quit . On three different occasions they don't answer the drive through.
Atmosphere: 1
Service: 1
Zane Armstrong
Nicest staff I've ever had at a Wendy's, food was fresh and fast, and the place was clean
Atmosphere: 5
Food: 5
Service: 5
jawad shakir
Worst location of Wendy's in the city of New Orleans I was never acknowledged for 15 min. Couldn't complete my Doordash order No help from employees no one cares at this location avoid like the plague!!!
Customer Service is so horrible! Very long wait times, and workers look very unhappy to be at work
Atmosphere: 2
Food: 3
Service: 1
chris richardson
2 slices of bacon on a bacon on a baconator.
Atmosphere: 1
Food: 1
Service: 1
Candance Boettner
They always get my order right. They are also always friendly
Kid-friendliness: They were really nice to my girls
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
Dylan “Rubii” R
Order wasn’t fully correct, nuggets are clearly recooked as if they have been sitting out, bread is dry and stale, fries have zero salt, they gave me the wrong sauce, girl at the intercom clearly doesn’t give a s*** about her job.
Atmosphere: 1
Food: 2
Service: 1
Alan Keith Herring
Ordered a $6 meal with the double stack, nuggets, and fries. The nuggets were old, (and they were spicy nuggets which I didn’t ask for and don’t like), the fries were cold, and the meat on the double stack was old . The worst part about it was that I was told to pull up that my food wasn’t ready when I paid, and I proceeded to wait about 5 minutes for old food….. The people that work there are never friendly or welcoming either. I work at the hospital down the street and don’t get off until 9:30 so it’s one of the only places open that’s close by, but this will be my last time going there. Only praise I can give the place is that the frosty I ordered was good and tbh r ice cream machine was working at 10:00 at night.
Ok. What's going on here? I went last night after getting off a 12 hour l shift near this Wendys and it was REALLY Bad! Beef patties that were dried and the lettuce soggy. It was unbeatable. I just chucked it up to a bad night shift. When back today fir lunch and it was equally bad! The tomatoes were rancid and the meat was dried like it was cooked days ago. Not the Wendys standard. Gross.
Food: 1
Service: 2
Our order was wrong (no apples in the kids meal, two root beers instead of coke and diet Coke), which is forgiveable except that the food was lukewarm at best and we'd had to wait. I don't mind waiting, just make sure the food is correct OR hot at least. My fiance nor my toddler touched their fries. The cashier was disinterested and talking on the phone or something, but the other worker was very sweet when handing us our food, so she was great. Workers don't have to smile or anything, but I don't like feeling like I'm a nuisance when I paid for food. If you hate it that much, there's other similarly-paying jobs without public interaction.
Atmosphere: 4
Food: 2
Service: 2
SERVED ME RAW CHICKEN.
I would give this place zero stars for food and service. I don’t normally complain online about restaurants, but since I’ve submitted three complaints directly to Wendy’s and no one is responding, here we go:
Bad from the start - Took several minutes before anyone greeted me in drive thru (only 1 car ahead of me). The lady at window was anything but friendly. After paying, they told me to pull forward (they ask you to this so it appears to corporate they are serving customers with timeliness). Waited for nearly 30 ish minutes. Two cars behind me were served food before me and pretty quickly. I was only 1 of 4 cars during that entire timespan, so I’m not sure why my order took as long as it did. Finally got home - my entire order was incorrect AND the fries were half full and soggy. After submitting a complaint online, decided to still eat since I waited so long for the food and spent nearly $30. Bit into my chicken sandwich…. And it was completely raw. Pictures attached for reference. Gag. Worth noting: I AM PREGNANT.
Submitted two more detailed complaints with pictures, both times asking to be contacted asap. Four days later and still no response.
Terrible experience, sickened (literally) by the food, and Wendy’s apparently doesn’t seem to think it something to address promptly sooooo here I am letting the world know how disgusting that establishment is and how I plan to take this to the next level.
Bless it, Wendy’s. I really used to love you.
Yalls NOLA establishments are all going to hell in a hand basket. I’ve had issues at a few of the other locations, but nothing worth going out of my way to complain about. Nothing til this gross bs.
Hope to hear from ya soon, girl. ✌️
Atmosphere: 1
Food: 1
Service: 1
This has to be the best Wendy's I been to, super fast service with fresh food
Atmosphere: 5
Food: 5
Service: 5
Not open @ 6:50
BEWARE ORDERING LATE AT NIGHT AT THIS LOCATION ! Went there twice around 11am , both times credit card info was stolen and fraudulent charges were made on my account .
I've ordered online multiple times from this location only to show up and be told the food I already paid for isn't available and to cancel my order and try another wendy's.
Atmosphere: 1
Food: 1
Service: 1
These employees at this location in the morning terrible, whoever opens don't take orders, they let u sit in the driveway until you decide to leave. They refuse to serve you in the morning at this location. If they don't want to work don't go quit . On three different occasions they don't answer the drive through.
Atmosphere: 1
Service: 1
Nicest staff I've ever had at a Wendy's, food was fresh and fast, and the place was clean
Atmosphere: 5
Food: 5
Service: 5
Worst location of Wendy's in the city of New Orleans I was never acknowledged for 15 min. Couldn't complete my Doordash order No help from employees no one cares at this location avoid like the plague!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Customer Service is so horrible! Very long wait times, and workers look very unhappy to be at work
Atmosphere: 2
Food: 3
Service: 1
2 slices of bacon on a bacon on a baconator.
Atmosphere: 1
Food: 1
Service: 1
They always get my order right. They are also always friendly
Kid-friendliness: They were really nice to my girls
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
Order wasn’t fully correct, nuggets are clearly recooked as if they have been sitting out, bread is dry and stale, fries have zero salt, they gave me the wrong sauce, girl at the intercom clearly doesn’t give a s*** about her job.
Atmosphere: 1
Food: 2
Service: 1
Ordered a $6 meal with the double stack, nuggets, and fries. The nuggets were old, (and they were spicy nuggets which I didn’t ask for and don’t like), the fries were cold, and the meat on the double stack was old . The worst part about it was that I was told to pull up that my food wasn’t ready when I paid, and I proceeded to wait about 5 minutes for old food….. The people that work there are never friendly or welcoming either. I work at the hospital down the street and don’t get off until 9:30 so it’s one of the only places open that’s close by, but this will be my last time going there. Only praise I can give the place is that the frosty I ordered was good and tbh r ice cream machine was working at 10:00 at night.
Atmosphere: 1
Food: 1
Service: 1
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