McDonald's
2710 E Oak St, Jena
(318) 992-5900
Recent Reviews
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People was cussing and saying thing that shouldn’t be said I had my kids with me and they heard god awful things idk what has been going on but that’s a whole nother level of disrespect and I’m not the type of person to leave reviews but this is unacceptable
Atmosphere: 3
Food: 2
Service: 1
Placed a mobile order. Than I left my house that's not even 5 minutes away. NONE OF MY FOOD WAS FRESH. We got by the church and felt the food. Fries were cold, burgers wasn't even warm. I called up there and the manager gonna tell me that my food was fresh and got. How so when I asked for fresh fries no salt. Salt was on our fries.
Food: 1
Service: 1
Why advertise the McRib is back if you’re ALWAYS “out at this time”?
Second time not getting my order correct
Breakfast was awesome
Atmosphere: 5
Food: 5
Service: 5
The crispy chicken stips are a let down. Taste horrible. I wouldn't recommend them.
Atmosphere: 3
Food: 1
Service: 3
Food nasty not cooked and .. you and tell they thank it's funny . To still people money with nasty ass food.. jena.La
Atmosphere: 1
Food: 1
Service: 1
Favorite place..
Atmosphere: 5
Food: 5
Service: 5
On March 25th, we waited about 50 minutes from the time we drove in until receiving our food due to a McDonald’s corporate inspection. I understand safety & quality control from corporate is absolutely necessary, but when their inspection slows down the normal operation and flow of customers getting their orders in a timely manner, I don’t believe corporate would be pleased with that specific inspector for what transpired yesterday. Their inspector & inspection did the exact opposite or what McDonald’s is going for.
We got barely warm sandwiches due to the inspector holding everything up. The McDonald’s worker was nice and apologized for the extremely long wait and upsized our fries as I’m sure she did for the other customers that chose to actually stay in line at the drive through and order.
We seen multiple vehicles drive around since the line wasn’t moving and go somewhere else. Had we not already placed our order & paid, we would’ve done the same.
Atmosphere: 3
Food: 3
Service: 3
Out of a lot of the food. Didn’t want to refund what they didn’t have that was paid for! Rude customer service. Playground was nasty!
Restaurantji Recommends
Waited for 45 mins in line for one sandwich
Atmosphere: 1
Service: 1
Food is typical of McDonald’s, biggest gripe is I ordered it two days ago and finally got it this afternoon. The drive thru line gives you plenty of time to contemplate terrible life decisions. Like coming to this McDonald’s for instance.
Atmosphere: 1
Food: 3
Service: 1
The front drive thur had a bad additude at first but she came around
Atmosphere: 5
Food: 5
Service: 3
What in the world has happened to McDonald’s in Jena, Louisiana y’all need to close this place down. No inside service. Just strictly drive-through service. I’ve been in line for almost 35 minutes. This is ridiculous.
Wheelchair accessibility: We couldn’t go in and eat because my sister is paralyzed and we needed to use the wheelchair down and only but now we had to try to use drive-through and she has to eat in a vehicle. Just unacceptable.
Atmosphere: 1
Food: 1
Service: 1
I drive for Lyft so I had a ride to Jena this morning. Stopped in for breakfast and wanted a large caramel frappe no whip extra espresso and then an egg and cheese biscuit. The person working the window who appeared to be a manager informed me it would be over $12!!!! He run me up for a sausage egg cheese and then out no sausage. No sir thats not how it works. Went next door to sonic and had a much better experience and got the sandwich I wanted for a lot less.
Atmosphere: 1
Food: 2
Service: 1
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