Popeyes Louisiana Kitchen

412 Washington Ave, Mansfield
(318) 872-2190

Recent Reviews

Sort by
Cajun Doug

They need a whooping for this mess. When I turned in, my spider sense was telling me to go to Southern Classic instead but my pockets were telling me to get that $6.99 meal deal that they have going on. I drive up to the box and ask what's in the special. With much attitude she tells me, "Sir, it's nothing but a 2 piece. " I tell her my order. I get to the window and the manager was there. Nice lady. As she was giving me my box, my spider sense was going off strong but I couldn't figure out why. When I get almost home, it hits me! The box wasn't hot or greasy which means that the chicken was old and wasn't cooked recently. When I got home. It was just as I thought. The chicken was older than my great grandma, so cold that it would give Jack Frost frost bite, and dryer than desert sand. The rice in the dirty rice was hard. The biscuit was cold and hard. This was a shame. I have to admit though. The manager at the window was really kind. I wish she had been kind enough to give me fresh food instead of something that my Chihuahua wouldn't eat. Instead of going here, save your money and go across the street to Southern Classic.

Atmosphere: 1

Food: 1

Service: 3

Leiland

Takeisa was SO NICE, PROFESSIONAL, and went out of her way. Customer service was above ten stars!!

Atmosphere: 5

Food: 5

Service: 5

Broady Taylor

I paid 30+ dollars for the 8 piece family combo and when DoorDash delivered it they gave me 7 small wings and a drumstick. This is ridiculous!! I tried to call and no one answered the phone.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Signature Chicken Combo

Tammi Foster

Let me start by saying puting 8 wings in a 16 piece family box of chicken is in called for second only one leg the size of a hot wing almost burnt chicken forgot two of my sides the people inside while I was ordering was very impatient why I try to figure out how much to feed my family. Third there was a whole leg quarter in my chicken very disappointed with my visit most likely will be the last time I order chicken. I also can't get any one to answer the phone to explain what happened so I will be contacting corporate office tommrow

Atmosphere: 1

Food: 1

Service: 1

Mark Lee

I’ve never been to a fast food place this horribly slow and poorly run. Even if you mobile order, they don’t start making the food until you get there, and I swear every time I’ve come they’ve taken a minimum of 20 minutes, and that isn’t even during rush hour. Always check your food before you leave too, they’re bad about forgetting what you ordered.

Atmosphere: 1

Food: 3

Service: 1

ryan pierce

Poorly ran

Atmosphere: 1

Food: 1

Service: 1

menace69able

Ordered a chicken sandwhich, red beans and rice and two apple pies. Was asked to pull around my order would be there shortly. After 30 minutes wait order made it out. Got back to work and had no apple pies.

Atmosphere: 1

Food: 4

Service: 1

Chris Fontenot

Took over 20 minutes for tenders

Atmosphere: 1

Food: 5

Service: 1

Brandi Banister

They were accurate with my

Atmosphere: 3

Food: 4

Service: 3

Rebecca Bolton

Order there today. Chicken was so old. It had a funky smell and tasted

Atmosphere: 2

Food: 1

Service: 4

Recommended dishes: 12pc Signature Chicken

Jeff Traynor

Not hungry?Super patient?Got a ton of time to kill?Super-hyped about building some virtue-signaling social credits?Then this trainwreck is definitely for you.When you get tired of waiting, Sonic will still be open.

Atmosphere: 1

Food: 1

Service: 1

mark savoy

Menu display broken, chicken overcooked or left too long under the heat lamps.

Atmosphere: 1

Food: 1

Service: 1

Dekota Gongre

Can’t even get an order right. Missing half of what I paid for. Drinks have little to no ice

April Hayes

I have never gone into a Popeyes and basically the workers don't want to take people's orders I m not sure if they are overworked and underpaid here but the service was sloppy decided on a mobile order just because they didn't seem to want to take no ones orders , had orders with large drinks never got offered drinks , had orders with sides that needed silverware not offered was not a pleasant visit and I ve come here for years never had this kinda of service

Atmosphere: 1

Food: 2

Service: 1

Willie Melancon

For the second time in a year I was sold hours old chicken! I'ii let the picture speak for it self....

Loading...