I will drive 10 minutes from my house to avoid this location. The only time i go here is when the McDonald's app, changes the location to this one even though i chose one of the other two Lafitte larose location is horrible as well but ten times better than this one. If your missing an item, you will still be in the window, never pulled off they can clearly see the items arent there yet want to argue. Ive argued with one over a mcflury she claimed i had, i guess it jumped out my passenger window out the drink holder and flew away without us seeing, because i never pulled away. Another was over the wrong item, ok yesterday, 01/04/2026, I knew what was happening when i pulled in and the line was wrapping around the store Its 10:10, placed order on app, my points, i ease up im two cars behind the speaker. Its 10:14 no more orders being taken, we are standing still. Im watching the clock tick down to 1030. I immediately witnessed this more than once at this location. The line is just building up and building up, not one order is being taken via drive through or inside. Eventually at 1032, i get to the speaker i give my code which again is a reward, so it costed me zero dollars. The manager tried so hard to convince me the app refunded me because it wasnt breakfast. I am looking at her dumbfounded she can see it says rewards on the bottom then she insisted that they will give my points back, no they wont after a good ten minutes i got my sandwich. I was offered a drink, i refused because i had a coffee and didn't need a drink. I hesitated coming here to post this I felt i should because this is always they will stop taking orders at 10, to avoid that last minute rush for breakfast. then argue with the customers. the customer service is sad, They are busy, but the amount of craziness that happens here is sad just sad. Like I said i go out my way to avoid this location. The manager wasnt rude after she was insisting i was yelling i was no denying that, but nope i paid for something i want it
Atmosphere: 1
Food: 3
Service: 1
NicoleDeloncre NolaPeach
The morning manager with the short blond hair and glasses takes pride in her work and managing her store. She’s always kind and upfront with her staff working and addressing issues quickly.
Service: 5
P Beth Ussin
They forgot to add the extras i paid for.
Atmosphere: 5
Food: 5
Service: 2
Carmaletha Watley
Service was friendly, food was normal. Hot.
Atmosphere: 4
Food: 4
Service: 5
Michael Black
I normally would not post a review but after today.. I went thru drive thru, got stuck waiting to put order in for 10 minutes. After I paid and pulled to window. Received food and asked for ketchup. Lady at window rudely said they had none.. She then handed me a baby sized (not exaggerating) cup for my drink. I laughed and asked for the medium size and she extremely rudely said they were out of medium cups.. I asked then for the next size up instead of baby cup, since it was on them not having right sized cup. She again rudely said no, that they can't do that??? Terrible customer service all the way around and food was cold as well. Very disappointing.
Atmosphere: 2
Food: 2
Service: 1
Cipriani C
The lady at the front counter with a bouncer attitude ( and a cross tattooed on her forearm) said “go place your cash order to the kiosk “ even if she wasn’t doing basically nothing. The manager saw her and told her to take the order, she still acted like she was doing me a favor .you guys can hire better people really.
Miller Stergo
🛑🛑🛑🛑🛑🛑🛑🛑🛑 First of all absolutely terrible customer service. They never get anything correct through the drive through. They are always missing stuff like today We have no eggs or we don't have any biscuits today. it's multiple things everyday. In the history of me eating mcdonald's since I was a child.This is definitely the worst I have ever experienced in my entire life. I drive past this one another 4 miles to get to the next one because it's not worth the aggravation, or the problems or possibly them tampering with my food. I highly recommend you drive past this one and go to another one...
Management and supervision really dropped the ball on this one.If this is a franchise, they definitely do not deserve it.. I would hope mcdonald's has higher standards than this.
Atmosphere: 1
Food: 1
Service: 1
Randy Creppel
Went inside used the kiosk and it took 26 minutes from ordering till the time I got my food and that was with no one in line in front of me.
Atmosphere: 2
Food: 4
Service: 1
Jaelynn Bailey
SLOWEST MCDONALDS IN MARRERO. Im talking about the people AND the service. JESUS.
Atmosphere: 1
Food: 1
Service: 1
Gail Craft
Went thru drive thru Bartartia blvd next to Star Bucks. Made it home to open up a burnt quarter pounder patty. Cook should be ashamed sending out a burger not fit for a animal to eat was very disappointed in the quality. This is not the first incident with the quality of the food I purchase from this location. I have a photo of burnt burger patty as well.
Everything was clean and the service was great I was greeted while ordering at the kiosk. And was brought out quickly.
Atmosphere: 5
Food: 4
Service: 5
Elizabeth Ferrera
Very friendly staff!
Atmosphere: 4
Food: 4
Service: 4
Misael Rojo Badillo
The drinks are disgusting, they never prepare them properly, the service is terrible, they serve you reluctantly and if you tell them they are bad, they yell at you.
Atmosphere: 1
Food: 1
Service: 1
Patrica L
I will not visit this garbage location again. How you change me for the big breakfast and not give me my pancakes. Now they don’t want to answer the phone. Good cold and hash brows soggy!
Atmosphere: 1
Food: 1
Service: 1
Kiwi Kiwi
I will not visit this garbage location again. How you change me for the big breakfast and not give me my pancakes. Now they don’t want to answer the phone. Good cold and hash brows soggy!
I will drive 10 minutes from my house to avoid this location. The only time i go here is when the McDonald's app, changes the location to this one even though i chose one of the other two Lafitte larose location is horrible as well but ten times better than this one. If your missing an item, you will still be in the window, never pulled off they can clearly see the items arent there yet want to argue. Ive argued with one over a mcflury she claimed i had, i guess it jumped out my passenger window out the drink holder and flew away without us seeing, because i never pulled away. Another was over the wrong item, ok yesterday, 01/04/2026, I knew what was happening when i pulled in and the line was wrapping around the store Its 10:10, placed order on app, my points, i ease up im two cars behind the speaker. Its 10:14 no more orders being taken, we are standing still. Im watching the clock tick down to 1030. I immediately witnessed this more than once at this location. The line is just building up and building up, not one order is being taken via drive through or inside. Eventually at 1032, i get to the speaker i give my code which again is a reward, so it costed me zero dollars. The manager tried so hard to convince me the app refunded me because it wasnt breakfast. I am looking at her dumbfounded she can see it says rewards on the bottom then she insisted that they will give my points back, no they wont after a good ten minutes i got my sandwich. I was offered a drink, i refused because i had a coffee and didn't need a drink. I hesitated coming here to post this I felt i should because this is always they will stop taking orders at 10, to avoid that last minute rush for breakfast. then argue with the customers. the customer service is sad, They are busy, but the amount of craziness that happens here is sad just sad. Like I said i go out my way to avoid this location. The manager wasnt rude after she was insisting i was yelling i was no denying that, but nope i paid for something i want it
Atmosphere: 1
Food: 3
Service: 1
The morning manager with the short blond hair and glasses takes pride in her work and managing her store. She’s always kind and upfront with her staff working and addressing issues quickly.
Service: 5
They forgot to add the extras i paid for.
Atmosphere: 5
Food: 5
Service: 2
Service was friendly, food was normal. Hot.
Atmosphere: 4
Food: 4
Service: 5
I normally would not post a review but after today.. I went thru drive thru, got stuck waiting to put order in for 10 minutes. After I paid and pulled to window. Received food and asked for ketchup. Lady at window rudely said they had none.. She then handed me a baby sized (not exaggerating) cup for my drink. I laughed and asked for the medium size and she extremely rudely said they were out of medium cups.. I asked then for the next size up instead of baby cup, since it was on them not having right sized cup. She again rudely said no, that they can't do that??? Terrible customer service all the way around and food was cold as well. Very disappointing.
Atmosphere: 2
Food: 2
Service: 1
The lady at the front counter with a bouncer attitude ( and a cross tattooed on her forearm) said “go place your cash order to the kiosk “ even if she wasn’t doing basically nothing. The manager saw her and told her to take the order, she still acted like she was doing me a favor .you guys can hire better people really.
🛑🛑🛑🛑🛑🛑🛑🛑🛑
First of all absolutely terrible customer service. They never get anything correct through the drive through. They are always missing stuff like today We have no eggs or we don't have any biscuits today. it's multiple things everyday. In the history of me eating mcdonald's since I was a child.This is definitely the worst I have ever experienced in my entire life. I drive past this one another 4 miles to get to the next one because it's not worth the aggravation, or the problems or possibly them tampering with my food. I highly recommend you drive past this one and go to another one...
Management and supervision really dropped the ball on this one.If this is a franchise, they definitely do not deserve it.. I would hope mcdonald's has higher standards than this.
Atmosphere: 1
Food: 1
Service: 1
Went inside used the kiosk and it took 26 minutes from ordering till the time I got my food and that was with no one in line in front of me.
Atmosphere: 2
Food: 4
Service: 1
SLOWEST MCDONALDS IN MARRERO. Im talking about the people AND the service. JESUS.
Atmosphere: 1
Food: 1
Service: 1
Went thru drive thru Bartartia blvd next to Star Bucks. Made it home to open up a burnt quarter pounder patty. Cook should be ashamed sending out a burger not fit for a animal to eat was very disappointed in the quality. This is not the first incident with the quality of the food I purchase from this location. I have a photo of burnt burger patty as well.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Everything was clean and the service was great I was greeted while ordering at the kiosk. And was brought out quickly.
Atmosphere: 5
Food: 4
Service: 5
Very friendly staff!
Atmosphere: 4
Food: 4
Service: 4
The drinks are disgusting, they never prepare them properly, the service is terrible, they serve you reluctantly and if you tell them they are bad, they yell at you.
Atmosphere: 1
Food: 1
Service: 1
I will not visit this garbage location again. How you change me for the big breakfast and not give me my pancakes. Now they don’t want to answer the phone. Good cold and hash brows soggy!
Atmosphere: 1
Food: 1
Service: 1
I will not visit this garbage location again. How you change me for the big breakfast and not give me my pancakes. Now they don’t want to answer the phone. Good cold and hash brows soggy!
Atmosphere: 1
Food: 1
Service: 1
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