The services was awful we were over charged for our food that was made incorrectly my sandwich didn’t have onmeat on it at all and the bread was extremely hard that I was crunching on it like I was chewing wood and when I tried to tell the woman about it she caught an attitude with me saying she can’t remake it and I can’t get my money back so if you are the owner of this store please fire her because you don’t need no like that working for you
Atmosphere: 1
Food: 1
Service: 1
James S.
My wife, daughter and I stopped in for a quick bite. The gentleman was very polite and the food was 10/10.
Donna Dean
The horrible quality of this place is a direct result of the owner. You can taste the empty flavor and bad energy when you eat the food. The bar is extremely low here.
Ashley Sullen
This is the absolute worst subway I’ve ever visited. The bread was hard and the cookies were stale. Everything seemed to be left overs from the night before . The drink was even horrible. It tasted like straight water. I will never visit here again until y’all do better! I should have gotten a refund !
Atmosphere: 1
Food: 1
Service: 1
Kierra Alonzo
Every time I come here, the Open lights are off at 7:50 when I went in tonight they wouldn’t take me because they were “closed” and their lights was off. I feel as if as a business if the time says 8 o’clock you should close at 8 o’clock on the dot not two minutes not one minute, not 30 seconds before but 8 o’clock on the dot
Barbara Brower
I pulled up at 8:05 tonight, 7/6/25. The girl inside told me she was closed. They are supposed to close at 9pm.
Nicole Love
Absolutely to long! I was on my lunch break. Only one guy working and he kept doing online orders while the line was very long!! Last time coming to this location. Jimmy John’s is right down the street. Plus he had on some horrible music!
Dr. Mike Brewer, Dth
The food was nasty and the lady was rude.
Atmosphere: 1
Food: 1
Service: 1
Eddie Garton
This location seems to have gone downhill. They blocked the view of all the meat. Not sure why. And the vegetables are the oldest looking I have ever seen at any restaurant. A fresh product is not a priority.
Atmosphere: 2
Food: 1
Service: 4
Catherine Holmes
The service was horrible. The woman who I assume was the manager was following at one of the employees about not clocking in right. They didn't speak as I entered the building. I had turkey & American cheese toasted and my bread was burned and hard. I didn't get to see it until I got home to eat it. I called the store and was told the manager was between store. I called Rog/Roger but no answer. Here's a picture 4901 Westbank Expressway #7947-0
Quite honestly the worst subway to go to. One day they can make something, the next day they can’t make it. The employees never know what they are doing. Not to mention they had the music so loud, the women could not hear a thing I said.
Atmosphere: 1
Food: 1
Service: 1
Glenda Matherne
My son in law put in an application over there and called to see the status of his application and the female over the phone hung up on him with no response, and he even asked to speak to the manager on shift
Atmosphere: 1
Food: 5
Service: 1
This Review
Subway isn't what it was. 20 dollars for this "double meat" roast beef. No reason to ever come back honestly.
Atmosphere: 1
Food: 1
Service: 5
regina king
No MEAT SANDWICH !! Ordered a Club 12” on Wheat toastedWhen she showed me the sandwich I was in complete SHOCK!!! It looked like mere meat scraps. A Club comes with 4 pieces of ham, 4 pieces of Turkey and 2 pieces of Roast beef. It only had like meat scraps you see at the base of a deli meat cutter. It was an insult and disrespectful to try to serve that to any customer. I would give zero stars if I could. The lady was very nice but seems like her hands were tied to the cheapskate owner taking advantage of customers not paying attention. I respectfully declined the sandwich and went to the one at LaPalco and Barataria by Big Lots and it was made to perfection with large standard Subway slices of meats!!! I won’t ever go to the Subway on WESTBANK Expressway & Barataria ever again!!! I really wished I had taken a photo of Both sandwiches! Theirs was a pathetic excuse and does not REPRESENT SUBWAY in a good light!!!!! OWNER….DO BETTER!!!!!
Atmosphere: 3
Food: 1
Service: 5
Apexa Sheth
Vegetarian options: Don’t know how to build veggie delight. Adds too much sauce and very little veggies. Not following subway Frenchise standards.
The services was awful we were over charged for our food that was made incorrectly my sandwich didn’t have onmeat on it at all and the bread was extremely hard that I was crunching on it like I was chewing wood and when I tried to tell the woman about it she caught an attitude with me saying she can’t remake it and I can’t get my money back so if you are the owner of this store please fire her because you don’t need no like that working for you
Atmosphere: 1
Food: 1
Service: 1
My wife, daughter and I stopped in for a quick bite. The gentleman was very polite and the food was 10/10.
The horrible quality of this place is a direct result of the owner. You can taste the empty flavor and bad energy when you eat the food. The bar is extremely low here.
This is the absolute worst subway I’ve ever visited. The bread was hard and the cookies were stale. Everything seemed to be left overs from the night before . The drink was even horrible. It tasted like straight water. I will never visit here again until y’all do better! I should have gotten a refund !
Atmosphere: 1
Food: 1
Service: 1
Every time I come here, the Open lights are off at 7:50 when I went in tonight they wouldn’t take me because they were “closed” and their lights was off. I feel as if as a business if the time says 8 o’clock you should close at 8 o’clock on the dot not two minutes not one minute, not 30 seconds before but 8 o’clock on the dot
I pulled up at 8:05 tonight, 7/6/25. The girl inside told me she was closed. They are supposed to close at 9pm.
Absolutely to long! I was on my lunch break. Only one guy working and he kept doing online orders while the line was very long!! Last time coming to this location. Jimmy John’s is right down the street. Plus he had on some horrible music!
The food was nasty and the lady was rude.
Atmosphere: 1
Food: 1
Service: 1
This location seems to have gone downhill. They blocked the view of all the meat. Not sure why. And the vegetables are the oldest looking I have ever seen at any restaurant. A fresh product is not a priority.
Atmosphere: 2
Food: 1
Service: 4
The service was horrible. The woman who I assume was the manager was following at one of the employees about not clocking in right. They didn't speak as I entered the building. I had turkey & American cheese toasted and my bread was burned and hard. I didn't get to see it until I got home to eat it. I called the store and was told the manager was between store. I called Rog/Roger but no answer. Here's a picture
4901 Westbank Expressway
#7947-0
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Quite honestly the worst subway to go to. One day they can make something, the next day they can’t make it. The employees never know what they are doing. Not to mention they had the music so loud, the women could not hear a thing I said.
Atmosphere: 1
Food: 1
Service: 1
My son in law put in an application over there and called to see the status of his application and the female over the phone hung up on him with no response, and he even asked to speak to the manager on shift
Atmosphere: 1
Food: 5
Service: 1
Subway isn't what it was. 20 dollars for this "double meat" roast beef. No reason to ever come back honestly.
Atmosphere: 1
Food: 1
Service: 5
No MEAT SANDWICH !! Ordered a Club 12” on Wheat toastedWhen she showed me the sandwich I was in complete SHOCK!!! It looked like mere meat scraps. A Club comes with 4 pieces of ham, 4 pieces of Turkey and 2 pieces of Roast beef. It only had like meat scraps you see at the base of a deli meat cutter. It was an insult and disrespectful to try to serve that to any customer. I would give zero stars if I could. The lady was very nice but seems like her hands were tied to the cheapskate owner taking advantage of customers not paying attention. I respectfully declined the sandwich and went to the one at LaPalco and Barataria by Big Lots and it was made to perfection with large standard Subway slices of meats!!! I won’t ever go to the Subway on WESTBANK Expressway & Barataria ever again!!! I really wished I had taken a photo of Both sandwiches! Theirs was a pathetic excuse and does not REPRESENT SUBWAY in a good light!!!!! OWNER….DO BETTER!!!!!
Atmosphere: 3
Food: 1
Service: 5
Vegetarian options: Don’t know how to build veggie delight. Adds too much sauce and very little veggies. Not following subway Frenchise standards.
Atmosphere: 1
Food: 1
Service: 1
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