This location seems to have gone downhill. They blocked the view of all the meat. Not sure why. And the vegetables are the oldest looking I have ever seen at any restaurant. A fresh product is not a priority.
Atmosphere: 2
Food: 1
Service: 4
Catherine Holmes
The service was horrible. The woman who I assume was the manager was following at one of the employees about not clocking in right. They didn't speak as I entered the building. I had turkey & American cheese toasted and my bread was burned and hard. I didn't get to see it until I got home to eat it. I called the store and was told the manager was between store. I called Rog/Roger but no answer. Here's a picture 4901 Westbank Expressway #7947-0
Atmosphere: 2
Food: 1
Service: 2
Katie Griffin
Quite honestly the worst subway to go to. One day they can make something, the next day they can’t make it. The employees never know what they are doing. Not to mention they had the music so loud, the women could not hear a thing I said.
Atmosphere: 1
Food: 1
Service: 1
Glenda Matherne
My son in law put in an application over there and called to see the status of his application and the female over the phone hung up on him with no response, and he even asked to speak to the manager on shift
Atmosphere: 1
Food: 5
Service: 1
This Review
Subway isn't what it was. 20 dollars for this "double meat" roast beef. No reason to ever come back honestly.
Atmosphere: 1
Food: 1
Service: 5
regina king
No MEAT SANDWICH !! Ordered a Club 12” on Wheat toastedWhen she showed me the sandwich I was in complete SHOCK!!! It looked like mere meat scraps. A Club comes with 4 pieces of ham, 4 pieces of Turkey and 2 pieces of Roast beef. It only had like meat scraps you see at the base of a deli meat cutter. It was an insult and disrespectful to try to serve that to any customer. I would give zero stars if I could. The lady was very nice but seems like her hands were tied to the cheapskate owner taking advantage of customers not paying attention. I respectfully declined the sandwich and went to the one at LaPalco and Barataria by Big Lots and it was made to perfection with large standard Subway slices of meats!!! I won’t ever go to the Subway on WESTBANK Expressway & Barataria ever again!!! I really wished I had taken a photo of Both sandwiches! Theirs was a pathetic excuse and does not REPRESENT SUBWAY in a good light!!!!! OWNER….DO BETTER!!!!!
Atmosphere: 3
Food: 1
Service: 5
Apexa Sheth
Vegetarian options: Don’t know how to build veggie delight. Adds too much sauce and very little veggies. Not following subway Frenchise standards.
Atmosphere: 1
Food: 1
Service: 1
kitty brown
Rashad was great. he made my sandwich just like I asked. live in kenner and by far his service was great
Atmosphere: 5
Food: 5
Service: 5
Kiet Ly
We're going to get the sub sandwich, any size (chips or 2 cookies), and any size of drink for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Black Forest Ham, Fountain Beverage, Sweet Onion Chicken Teriyaki, Turkey Cali Club, The Ultimate B M T
Public restroom was closed, I left and ate elsewhere
Dwayne Hogan
The food
Alicia Henderson
I use to work their until the manager disrespected my grandma he said she wasn’t a good parent I had told him that I was back in school he wasn’t making my school and work schedule work at all the coworkers all talk about each other it’s short staffed and pay is ok manager literally had a fuss with me about what my grandma should be doing as a parent she is 61 years old with 5 grandkids 3 have to work 2 don’t put yourself in her shoes before you judge
Jamia Young
I wouldn’t recommend for nobody to work for this store at all I once work for this man and he was very unprofessional and he also dropped my pay all just because I broke my toe and he never discussed it with me he wants you to know the night shift less 3 days and he is very disrespectful to the young teens
Versa Durham
I ordered a sandwich at 1:45pm. The driver texted me that there was no address on my order, just the street name. I texted him my street address but still did not hear from him. I called the restaurant & was told they couldn’t help me. When I asked about customer service, he said there was nothing he could do. I will not be ordering or stopping to purchase again.
The food was nasty and the lady was rude.
Atmosphere: 1
Food: 1
Service: 1
This location seems to have gone downhill. They blocked the view of all the meat. Not sure why. And the vegetables are the oldest looking I have ever seen at any restaurant. A fresh product is not a priority.
Atmosphere: 2
Food: 1
Service: 4
The service was horrible. The woman who I assume was the manager was following at one of the employees about not clocking in right. They didn't speak as I entered the building. I had turkey & American cheese toasted and my bread was burned and hard. I didn't get to see it until I got home to eat it. I called the store and was told the manager was between store. I called Rog/Roger but no answer. Here's a picture
4901 Westbank Expressway
#7947-0
Atmosphere: 2
Food: 1
Service: 2
Quite honestly the worst subway to go to. One day they can make something, the next day they can’t make it. The employees never know what they are doing. Not to mention they had the music so loud, the women could not hear a thing I said.
Atmosphere: 1
Food: 1
Service: 1
My son in law put in an application over there and called to see the status of his application and the female over the phone hung up on him with no response, and he even asked to speak to the manager on shift
Atmosphere: 1
Food: 5
Service: 1
Subway isn't what it was. 20 dollars for this "double meat" roast beef. No reason to ever come back honestly.
Atmosphere: 1
Food: 1
Service: 5
No MEAT SANDWICH !! Ordered a Club 12” on Wheat toastedWhen she showed me the sandwich I was in complete SHOCK!!! It looked like mere meat scraps. A Club comes with 4 pieces of ham, 4 pieces of Turkey and 2 pieces of Roast beef. It only had like meat scraps you see at the base of a deli meat cutter. It was an insult and disrespectful to try to serve that to any customer. I would give zero stars if I could. The lady was very nice but seems like her hands were tied to the cheapskate owner taking advantage of customers not paying attention. I respectfully declined the sandwich and went to the one at LaPalco and Barataria by Big Lots and it was made to perfection with large standard Subway slices of meats!!! I won’t ever go to the Subway on WESTBANK Expressway & Barataria ever again!!! I really wished I had taken a photo of Both sandwiches! Theirs was a pathetic excuse and does not REPRESENT SUBWAY in a good light!!!!! OWNER….DO BETTER!!!!!
Atmosphere: 3
Food: 1
Service: 5
Vegetarian options: Don’t know how to build veggie delight. Adds too much sauce and very little veggies. Not following subway Frenchise standards.
Atmosphere: 1
Food: 1
Service: 1
Rashad was great. he made my sandwich just like I asked. live in kenner and by far his service was great
Atmosphere: 5
Food: 5
Service: 5
We're going to get the sub sandwich, any size (chips or 2 cookies), and any size of drink for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Black Forest Ham, Fountain Beverage, Sweet Onion Chicken Teriyaki, Turkey Cali Club, The Ultimate B M T
Restaurantji Recommends
Public restroom was closed, I left and ate elsewhere
The food
I use to work their until the manager disrespected my grandma he said she wasn’t a good parent I had told him that I was back in school he wasn’t making my school and work schedule work at all the coworkers all talk about each other it’s short staffed and pay is ok manager literally had a fuss with me about what my grandma should be doing as a parent she is 61 years old with 5 grandkids 3 have to work 2 don’t put yourself in her shoes before you judge
I wouldn’t recommend for nobody to work for this store at all I once work for this man and he was very unprofessional and he also dropped my pay all just because I broke my toe and he never discussed it with me he wants you to know the night shift less 3 days and he is very disrespectful to the young teens
I ordered a sandwich at 1:45pm. The driver texted me that there was no address on my order, just the street name. I texted him my street address but still did not hear from him. I called the restaurant & was told they couldn’t help me. When I asked about customer service, he said there was nothing he could do. I will not be ordering or stopping to purchase again.
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