I've been coming here forever to get coffee and study. All the people that used to work there are were so nice are gone.
After hours of classes, I wanted to treat myself to an iced coffee. Usually I place it through the app, this time I placed it in the drive-thru.
When I got to the window, not knowing how they did things since I usually use online pickup. I asked the worker if she could scan my phone for points while holding out both my card and phone with the QR code.
This worker responded so nasty back to me and she made me feel so terrible I apologized to HER. I was shocked.
You never know if someone else is having a worse day than you so why would you jump on them just because they want to make sure they get their points since Starbucks IS expensive and I'm sure a lot of people like to get their points to use toward coupons/free drinks.
Ever since, I haven't been back. Which I guess will save me money anyways. 😊
I get not being happy at your workplace, but don't take it out on someone who doesn't know you at all and is also just trying to get through their day.
That employee shouldn't be put at the window if that's how she will act on someone who doesn't know that they TAKE your card first before scanning.
Atmosphere: 1
Food: 2
Service: 1
lovelyycos
was on the road for 4hrs on the way home to our sick mother. went through drive through and was rudely told that they were closed even though it was 7:40pm and they close at 8pm
What a joke. Out of Splenda. No I'm sorry no"we'll give you this cup" I had to ask for a stirrer go to raceway and thankfully they had artificial sweetener. Handled very unprofessionally. Everytime I'm on that end of town they get my business
Christi Gonzales Jake Landry
Coffee is always amazing! I absolutely love using the online ordering feature. Great service as well.
Atmosphere: 5
Food: 5
Service: 5
Nancy Abushanab
My mocha frappcino was ok.
Atmosphere: 5
Food: 3
Service: 5
Chynna LeBlanc
My coffee is usually great, today it was so weak, it didn't taste right! My drink is 8 dollars. Y'all need to step it up if we paying this high for coffee
Atmosphere: 5
Food: 1
Service: 5
Clifford Nelson
Tend to have better prices than supermarkets but still not as good as places like
Got a hot chocolate. It seemed watered down. Not creamy like it usually is. Will not order it here again.
Atmosphere: 4
Food: 3
Service: 4
Sisterrr
The New Iberia, La location is the saddest Starbucks I’ve ever been in. Where’s the cozy Starbucks feel? The tables look like they were bought at a garage sale… all the chairs are wood, no comfy chairs to enjoy my coffee. It’s also dirty. It’s empty right now, so it shouldn’t! be dirty… tables looked dirty so we sat on the wood chairs by the entry… the table is dirty with crumbs all over it. Step it up Starbucks, you should have higher standards here.
Atmosphere: 1
Food: 3
Service: 3
Kirk Auguillard
It's good I love it
Atmosphere: 5
Food: 5
Service: 5
Anita Pea
Enjoyed the little time I spent here, the barista mage was hilarious, very relatable with my hair situation, first time in Louisiana, I knew it was humid but man. Thanks for the drink, cheers!
Atmosphere: 5
Food: 5
Service: 5
Loretta Thomas
The employees treated me like family. Wow. Congratulations to the staff and manager's at the New Iberia, LA. location.
I've been coming here forever to get coffee and study. All the people that used to work there are were so nice are gone.
After hours of classes, I wanted to treat myself to an iced coffee. Usually I place it through the app, this time I placed it in the drive-thru.
When I got to the window, not knowing how they did things since I usually use online pickup. I asked the worker if she could scan my phone for points while holding out both my card and phone with the QR code.
This worker responded so nasty back to me and she made me feel so terrible I apologized to HER. I was shocked.
You never know if someone else is having a worse day than you so why would you jump on them just because they want to make sure they get their points since Starbucks IS expensive and I'm sure a lot of people like to get their points to use toward coupons/free drinks.
Ever since, I haven't been back. Which I guess will save me money anyways. 😊
I get not being happy at your workplace, but don't take it out on someone who doesn't know you at all and is also just trying to get through their day.
That employee shouldn't be put at the window if that's how she will act on someone who doesn't know that they TAKE your card first before scanning.
Atmosphere: 1
Food: 2
Service: 1
was on the road for 4hrs on the way home to our sick mother. went through drive through and was rudely told that they were closed even though it was 7:40pm and they close at 8pm
Atmosphere: 1
Food: 1
Service: 1
Bet mocha latte.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Frappe
Frappé was good, not great. Order wasn't exactly right. Over priced of course.
Atmosphere: 4
Food: 3
Service: 4
Clean.
Espresso was as expected.
Atmosphere: 5
Food: 5
Service: 5
What a joke. Out of Splenda. No I'm sorry no"we'll give you this cup" I had to ask for a stirrer go to raceway and thankfully they had artificial sweetener. Handled very unprofessionally. Everytime I'm on that end of town they get my business
Coffee is always amazing! I absolutely love using the online ordering feature. Great service as well.
Atmosphere: 5
Food: 5
Service: 5
My mocha frappcino was ok.
Atmosphere: 5
Food: 3
Service: 5
My coffee is usually great, today it was so weak, it didn't taste right! My drink is 8 dollars. Y'all need to step it up if we paying this high for coffee
Atmosphere: 5
Food: 1
Service: 5
Tend to have better prices than supermarkets but still not as good as places like
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
Got a hot chocolate. It seemed watered down. Not creamy like it usually is. Will not order it here again.
Atmosphere: 4
Food: 3
Service: 4
The New Iberia, La location is the saddest Starbucks I’ve ever been in. Where’s the cozy Starbucks feel? The tables look like they were bought at a garage sale… all the chairs are wood, no comfy chairs to enjoy my coffee. It’s also dirty. It’s empty right now, so it shouldn’t! be dirty… tables looked dirty so we sat on the wood chairs by the entry… the table is dirty with crumbs all over it. Step it up Starbucks, you should have higher standards here.
Atmosphere: 1
Food: 3
Service: 3
It's good I love it
Atmosphere: 5
Food: 5
Service: 5
Enjoyed the little time I spent here, the barista mage was hilarious, very relatable with my hair situation, first time in Louisiana, I knew it was humid but man. Thanks for the drink, cheers!
Atmosphere: 5
Food: 5
Service: 5
The employees treated me like family. Wow. Congratulations to the staff and manager's at the New Iberia, LA. location.
Parking: Quick in and out parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Frappe, Iced Lemon Loaf, Cheese Danish
Loading...