Pizza Hut
240 Hospital Rd, New Roads
(225) 638-7501
Recent Reviews
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Terrible not edible.
Open the door to walk inside, it was smokey smoke smoke train. & The thickest cheese in all of Pt Coupee! Ordered a large but medium was made. They made me another lrg but that took another 15min. Paid for dbl pepperoni of course I got skimmed on that. I'm good on this location. I'll go somewhere else.
The pizza was good and hot.
The pizza n wings was delicious. Hot.
all employees were on phone. One just looked at me and said someone else would help me and went to bathroom. After about 5 mins a girl came out talking to someone on her personal phone and taking another few minutes before she acknowledged me then proceeded to tell me they didn't have something I bought online and had to refund me. Pizza was way overdone and not fresh. Breadsticks had burnt seasoning on them. Sad that the only pizza place in town sucks so bad.
Ordered food before I left my house, we went to the grocery store an everything! Got to oizza hut food still was not ready waited 15 mins. Lady tells me that they dont have the sauce for the noodles. ok fine not a big deal!! take it off the $60 they just spent for pizza! Finally get the food but she cant refund the pasta since it was the $7 deal or whatever asked if I wanted something else said no I wasnt waiting another hour with starving kids in the car!! Called I guess the manager this lady gone say either I had to get something else or refund everything pay again! Mind you it was not my card an I didnt have my wallet!! Long story short waited a hour for pizza, they failed to call an say that were out of something, an still didnt get the damn pizza!!! Since they supposely couldnt refund what THEY didnt have!!!
I came in to place a carry out order.
The attendant was rude and immediately had an attitude when she told me it would be 20 mins for carry out. I hesitated but told her that was fine. As I was placing my order, she continued to have an attitude.
When it was time for me to pay- she didn’t hand me the receipt nor pen for me to complete my transaction.
This is my first time in town and will definitely be my last time purchasing at this location. Customer experience is how you get return customers.
Service: 1
I Wish they had the dine in !! I Really miss it !!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
I called recently to order a pizza at 9:45pm and the staff said it was closed.. poor work ethic. In the great state of Texas Pizza Hut stays open until the last minute of closing honoring the time given to the customers.
Atmosphere: 1
Food: 1
Service: 1
Just Pitiful. Called in an order at 2:30 to be picked up at 5:00. When I arrived my order wasn't ready and wasn't ready until 5:36pm. All they said was a computer glitch.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered a pizza,was told 20 minutes and it would be ready for pickup. Got there and was told it would be another 20-25 minutes. 45 minutes for a pizza to be made?!!! NO. I SEE WHY THEY HAVE A LOW RATING!!
Service: 1
They waited until I got there to pick up my order to tell me they were out of both items I ordered. Still waiting on a refund for over 2 weeks now.
Atmosphere: 3
Food: 3
Service: 1
Ordered a pizza on the app, a few minutes later they called and told me they were closing. It was before 9, they advertise they’re open until 11. When I asked about this the lady was rude and said “ok?” And hung up on me. Similar things have happened before, and they also tend to burn the pizza. I hope this is one of the locations Pizza Hut plans to close.
Atmosphere: 1
Food: 1
Service: 1
Pizza turned out fine, but there was mass confusion about whether the store was opened or closed. The phone number goes to a national hotline.
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
I ordered a cheese pizza with extra cheese and diced tomatoes and when I received it, it was just a basic cheese pizza- no extra cheese and no tomatoes. I won’t be ordering from this place again.
Atmosphere: 1
Food: 1
Service: 1
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