I went to BJ's on Hwy 28 for first time a few days ago. I have never had someone ring me up that was so snappy with the customers (black slim older woman) and another lady (younger white woman) was behind counter talking bad with that lady about other people. I let it go and went to sit down. My children had spilt their drink so I went up to one of the employees (the same one talking about people) to see if I could get a rag so that I could clean it up so the employees working there wouldn't have to. Half way into asking the same person who rang me up, which come to find out was actually the manager, interrupted. I told her I was just asking for a rag and she snapped at an employee to clean it up. She wasn't even letting me speak to the employee. Someone came out to clean it up and was super sweet (slim white lady maybe in her 40s). I wanted to leave her a tip and asked if she would get it or the manager. Once the manager saw me talking to her she refused to let her come back out so I couldn't even get her a tip. To top off the customer service experience, the food smelt funny. When we got home everyone was sick to their stomach. The leftovers, half of a pizza and half of another, went to waste because no one even wanted to eat the pizza. I am a frequent customer to the one in Ball. I have always loved Bj's. The customer service over there has always been amazing. However, I will never go back to the Pineville location again. I reported it to the Ball location and hopefully someone got the message. I really hope that you will take the time to consider looking into how this location is being ran. I would say to go look at the way this lady treated people through the cameras, but I was told your location had no working cameras above the register.
Atmosphere: 2
Food: 1
Service: 1
Dana Campbell
I received my delivery, however the delivery guy must of had an abrupt stop or stops because my pizza was in complete disarray. Smushed together and just disgusting looking.
Food: 4
Service: 1
DeAna Merrill
Friendly service. Food was decent.
Atmosphere: 4
Food: 4
Service: 4
Travis Wilber
Best pizza in the area.
Atmosphere: 5
Food: 5
Service: 5
Todd Humes
Food was very delicious!!! Great place, friendly staff!!
Atmosphere: 5
Food: 5
Service: 5
Donna Morgan
The pizza was beautiful but had no taste!! Had very little sauce. I should have went to Ball! But the Basketball game was on and Stilly Rd. Is a little closer. From now on I will drive the few extra miles! Ball is always great‼️
Andrea Bordelon
Delicious pizza! Great service. We had a supreme, all meats, and chicken wings.
Chris M.
Pineville...
Atmosphere: 5
Food: 5
Service: 5
Brandon I.T.
Great pizza! Love this pizza for 35+ years. Buttery and thin crust. Get the "Full House" supreme pizza and thank me later.
Vegetarian options: It's pizza. Vegetarian is always an option.
Dietary restrictions: They have a gluten-free, cauliflower, and a keto 'pizza in a bowl'.
Kid-friendliness: Casual place. Couple of video games.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Full House Pizza, Bread Sticks with Sauce
I ordered the ham and cheese po boy and should have got double meat and cheese. When they handed over the to go box, I seriously thought they forgot to put the sandwich in. But even without all the extra meat, the sandwich was very tasty. The service inside during our pick up was quick and friendly.
Atmosphere: 2
Food: 2
Service: 4
David H
Yuk, the wings were dry and gross. I didn't try the pizza, but it looked floppy and bready
Atmosphere: 3
Food: 2
Service: 5
Patty Denny
We ordered a 12" full House Pizza and a 12" hamburger pizza. We had a $5 off coupon that we about to support our Daughter when she was a senior last year. The person who took our order said that the 14 inch full House and a 14 inch single topping we're in a deal together and it would come out cheaper. So we ordered that. Went to pick up our pizzas and the assistant manager took the coupon but did not take it off the price. I didn't think about it till we got home, then I called and asked why and she told me because the 12 in what was on the coupon I told her that the order taker suggested the 14 in and said that was a better deal.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: The Full House Pizza
Emily Boudreaux
Go there all the time food is amazing and service is well we get pizza here at least once every two weeks!!
Atmosphere: 5
Food: 5
Service: 5
Michael Newbre
Peperoni and sausage pizza ? was awesome. Salad bar hit the spot.
Best Pizza in Cenla, Pineville location hwy 28 E
Atmosphere: 5
Food: 5
Service: 5
I went to BJ's on Hwy 28 for first time a few days ago. I have never had someone ring me up that was so snappy with the customers (black slim older woman) and another lady (younger white woman) was behind counter talking bad with that lady about other people. I let it go and went to sit down. My children had spilt their drink so I went up to one of the employees (the same one talking about people) to see if I could get a rag so that I could clean it up so the employees working there wouldn't have to. Half way into asking the same person who rang me up, which come to find out was actually the manager, interrupted. I told her I was just asking for a rag and she snapped at an employee to clean it up. She wasn't even letting me speak to the employee. Someone came out to clean it up and was super sweet (slim white lady maybe in her 40s). I wanted to leave her a tip and asked if she would get it or the manager. Once the manager saw me talking to her she refused to let her come back out so I couldn't even get her a tip. To top off the customer service experience, the food smelt funny. When we got home everyone was sick to their stomach. The leftovers, half of a pizza and half of another, went to waste because no one even wanted to eat the pizza. I am a frequent customer to the one in Ball. I have always loved Bj's. The customer service over there has always been amazing. However, I will never go back to the Pineville location again. I reported it to the Ball location and hopefully someone got the message. I really hope that you will take the time to consider looking into how this location is being ran. I would say to go look at the way this lady treated people through the cameras, but I was told your location had no working cameras above the register.
Atmosphere: 2
Food: 1
Service: 1
I received my delivery, however the delivery guy must of had an abrupt stop or stops because my pizza was in complete disarray. Smushed together and just disgusting looking.
Food: 4
Service: 1
Friendly service. Food was decent.
Atmosphere: 4
Food: 4
Service: 4
Best pizza in the area.
Atmosphere: 5
Food: 5
Service: 5
Food was very delicious!!! Great place, friendly staff!!
Atmosphere: 5
Food: 5
Service: 5
The pizza was beautiful but had no taste!! Had very little sauce. I should have went to Ball! But the Basketball game was on and Stilly Rd. Is a little closer. From now on I will drive the few extra miles! Ball is always great‼️
Delicious pizza! Great service. We had a supreme, all meats, and chicken wings.
Pineville...
Atmosphere: 5
Food: 5
Service: 5
Great pizza! Love this pizza for 35+ years. Buttery and thin crust. Get the "Full House" supreme pizza and thank me later.
Vegetarian options: It's pizza. Vegetarian is always an option.
Dietary restrictions: They have a gluten-free, cauliflower, and a keto 'pizza in a bowl'.
Kid-friendliness: Casual place. Couple of video games.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Full House Pizza, Bread Sticks with Sauce
Restaurantji Recommends
I ordered the ham and cheese po boy and should have got double meat and cheese. When they handed over the to go box, I seriously thought they forgot to put the sandwich in. But even without all the extra meat, the sandwich was very tasty. The service inside during our pick up was quick and friendly.
Atmosphere: 2
Food: 2
Service: 4
Yuk, the wings were dry and gross. I didn't try the pizza, but it looked floppy and bready
Atmosphere: 3
Food: 2
Service: 5
We ordered a 12" full House Pizza and a 12" hamburger pizza. We had a $5 off coupon that we about to support our Daughter when she was a senior last year. The person who took our order said that the 14 inch full House and a 14 inch single topping we're in a deal together and it would come out cheaper. So we ordered that. Went to pick up our pizzas and the assistant manager took the coupon but did not take it off the price. I didn't think about it till we got home, then I called and asked why and she told me because the 12 in what was on the coupon I told her that the order taker suggested the 14 in and said that was a better deal.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: The Full House Pizza
Go there all the time food is amazing and service is well we get pizza here at least once every two weeks!!
Atmosphere: 5
Food: 5
Service: 5
Peperoni and sausage pizza ? was awesome. Salad bar hit the spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar
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