This is the worst Pizza Hut or even pizza restaurant in CenLa. The employees never speak to you and are extremely rude. I sometimes door dash and getting an order from here really ruins my day because I will wait in there anywhere from 20 minutes to an hour. They also mark their dashes ready whenever they still don’t come out for 30 more minutes. I’d rather go to literally any other pizza place anywhere.
Atmosphere: 1
Food: 1
Service: 1
Ms. Shallon Davis-Dunmiles
The cinnamon sticks or whatever they are called had ABSOLUTELY NO cinnamon on them and were also hard. The pizza folds could have been better. I think that adding Marinara sauce would greatly improve the item and make it taste more like an actual pizza. Delivery was wonderful, polite, and on time.
Food: 2
Service: 5
Amitria
I placed the order online at 7 PM. It said 59 minutes. I waited 17 minutes to pick up my order in the Pizza Hut and I know they were busy that’s why I always tip. The disappointment was when I got home. I ordered a original pan crust which came with an extra dollar they made me a thin crust pizza with barely any cheese And the boneless buffalo wings was so hard. It’s a shame. I tried to call to see if they would make it right and all I got was a call center and they didn’t wanna have nothing to do with what I was saying. And I love those employees they work hard over there, but they owe me food and the call center couldn’t help me with it and they wouldn’t let me get connected to the store, so I’m sharing my story. The original Pinecrest I paid for I never got it. I got some pizza with just cheese in the middle. Their pizza was Was so awful. I didn’t eat dinner tonight,
Atmosphere: 3
Food: 1
Service: 3
Bob Stroup
Rude and understaffed. Very unclear about the price when I got there. A customer was already there that had been waiting twenty minutes with no service.
Michele knighten
Great service, very fast cooking, just all around good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Becky Manning
Ordered personal pan pizza and cheesy breadsticks. Breadsticks were plain with no cheese and pizza was not done. Had to put pizza in my own oven and finish cooking. Store only had 2 people working so I really hate to complain but I hate to pay for something and it’s not what I paid for. Poor people need help there.
Atmosphere: 3
Food: 1
Service: 3
Kathleen Ramos (Kat)
Bakery in sn order to be picked up . Was told 15 minutes. I got there and went in and paid for my food . Was told to wait. They had just given my order to someone that wasn't me or a female even. Had to wait another 15 minutes .
I finally got my offer and was suppose to be at work at the exact time. .so, I was 15 minutes late for work. y And $ thirty something dollars for a medium pizza with 3 toppings and an order of cheeacsy bread is overpriced. Especially after they gave my order to someone else. And I didn't want the pizza ment for the people that have my pizzza now. So, will think twice before ordering from this location again.
Atmosphere: 2
Food: 3
Service: 2
Polly Edwards
Customer service at this spot is horrible.
Atmosphere: 1
Food: 1
Service: 1
David Bordelon
My pizza was prepared exactly as ordered. it was exceptionally good. was ready upon arrival!!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Campbell
Both of my pizzas didn’t have much sauce. One was very overcooked, had the consistency of card board. It also wasn’t even cut all of the way. Spent $45. $6 of it was a tip…
I ordered an eight-piece parmesan garlic wings with pizza melt chicken bacon Parmesan when I got my food the melt was super hard I could not even eat it cuz it was so hard and the wings were raw in the middle. I tried to call the store and let them know but no one answered the phone. I won't be ordering from them again. I threw away $21 dollars for stuff that was so hard I couldn't even eat.
Food: 1
Service: 1
Joy Sylvie
Love my pizza!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meat Pizza
landa fisher
Everything was great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Kaylee Scott
My mom literally had to wait for like 40 minutes and then they said her food was ready and then they was cooking somebody else’s
This is the worst Pizza Hut or even pizza restaurant in CenLa. The employees never speak to you and are extremely rude. I sometimes door dash and getting an order from here really ruins my day because I will wait in there anywhere from 20 minutes to an hour. They also mark their dashes ready whenever they still don’t come out for 30 more minutes. I’d rather go to literally any other pizza place anywhere.
Atmosphere: 1
Food: 1
Service: 1
The cinnamon sticks or whatever they are called had ABSOLUTELY NO cinnamon on them and were also hard. The pizza folds could have been better. I think that adding Marinara sauce would greatly improve the item and make it taste more like an actual pizza.
Delivery was wonderful, polite, and on time.
Food: 2
Service: 5
I placed the order online at 7 PM. It said 59 minutes. I waited 17 minutes to pick up my order in the Pizza Hut and I know they were busy that’s why I always tip. The disappointment was when I got home. I ordered a original pan crust which came with an extra dollar they made me a thin crust pizza with barely any cheese And the boneless buffalo wings was so hard. It’s a shame. I tried to call to see if they would make it right and all I got was a call center and they didn’t wanna have nothing to do with what I was saying. And I love those employees they work hard over there, but they owe me food and the call center couldn’t help me with it and they wouldn’t let me get connected to the store, so I’m sharing my story. The original Pinecrest I paid for I never got it. I got some pizza with just cheese in the middle. Their pizza was Was so awful. I didn’t eat dinner tonight,
Atmosphere: 3
Food: 1
Service: 3
Rude and understaffed. Very unclear about the price when I got there. A customer was already there that had been waiting twenty minutes with no service.
Great service, very fast cooking, just all around good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ordered personal pan pizza and cheesy breadsticks. Breadsticks were plain with no cheese and pizza was not done. Had to put pizza in my own oven and finish cooking. Store only had 2 people working so I really hate to complain but I hate to pay for something and it’s not what I paid for. Poor people need help there.
Atmosphere: 3
Food: 1
Service: 3
Bakery in sn order to be picked up .
Was told 15 minutes. I got there and went in and paid for my food . Was told to wait. They had just given my order to someone that wasn't me or a female even. Had to wait another 15 minutes .
I finally got my offer and was suppose to be at work at the exact time. .so, I was 15 minutes late for work. y
And $ thirty something dollars for a medium pizza with 3 toppings and an order of cheeacsy bread is overpriced.
Especially after they gave my order to someone else. And I didn't want the pizza ment for the people that have my pizzza now.
So, will think twice before ordering from this location again.
Atmosphere: 2
Food: 3
Service: 2
Customer service at this spot is horrible.
Atmosphere: 1
Food: 1
Service: 1
My pizza was prepared exactly as ordered. it was exceptionally good. was ready upon arrival!!
Atmosphere: 5
Food: 5
Service: 5
Both of my pizzas didn’t have much sauce. One was very overcooked, had the consistency of card board. It also wasn’t even cut all of the way. Spent $45. $6 of it was a tip…
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Dry, dry pizzaHardly any cheese.
Atmosphere: 3
Food: 1
Service: 2
I ordered an eight-piece parmesan garlic wings with pizza melt chicken bacon Parmesan when I got my food the melt was super hard I could not even eat it cuz it was so hard and the wings were raw in the middle. I tried to call the store and let them know but no one answered the phone. I won't be ordering from them again. I threw away $21 dollars for stuff that was so hard I couldn't even eat.
Food: 1
Service: 1
Love my pizza!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Everything was great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
My mom literally had to wait for like 40 minutes and then they said her food was ready and then they was cooking somebody else’s
Atmosphere: 1
Food: 1
Service: 1
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