Papa Johns Pizza
513 W Pine St, Ponchatoula
(985) 370-0102
Recent Reviews
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I don't know who you guys have working there these days, but for the past few months, the pizza has been top notch! The ladies you guys have in there are killing it! It's always fast and tastes amazing!
They were quick and professional! Thanks!
Good reliable food, and polite service.
I visited your location at 513 Pine St Ponchatoula, LA 70454 around 7:25pm on March 22 to pickup my carryout 8ct wings. I get there and I tell the employee my name and Aden says he cant find my order! I am a frequent customer who uses papa order tracker and order tracker says that my order was ready for pickup. How in the hell could you lose my order??? I asked the manager, Aden and he says, “we were busy”. That is no EXCUSE sir. You shouldn't be a manager if you cant work in a high traffic location. It’s not my fault you cant do your job. The owner needs to hire better managers who know how to run a location on a Saturday! The young managers name was “Aden”, and he needs to be trained on customer service. I asked to be compensated for my time because he forced me to wait for another order to be made and then tried to charge me full price for his mistake!! Unacceptable!!
Always fresh
Good pizza
The food was hot and fresh and ready when I got there! The staff was very kind and helpful.
Atmosphere: 4
Food: 5
Service: 5
Love the people that work there pizza is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papadilla, Pizzas Wings
Great pizza!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ultimate Pepperoni Signature Specialty Pizza, Pepperoncinis, Special Garlic Dipping Sauce, Pepperoni Pizza, Cheesesticks, Spinach Alfredo Pizza
Aiden is the worst. I ordered 4 ranch packets and they didn’t bring them. They told me to tell them next time I order and they will give me free ranch… you guessed it. They forgot again. Now I’m ranchless. I called to complain and the manger working, Aiden, could do absolutely nothing about it. He said “what do you want me to do about it?” I don’t know Aiden… get me a free pizza! At this point the ranch cost more than a medium pizza! Disgusting service. Never ordering again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very quick delivery, and the food was just as hot as it would have been if it had come straight from the oven. Thanks so much for preparing and bringing our food to us! 🩵
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Special Garlic Dipping Sauce, Pepperoni Pizza
Very quick delivery, and the food was just as hot as it would have been if it had come straight from the oven. Thanks so much for preparing and bringing our food to us!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Special Garlic Dipping Sauce, Pepperoni Pizza
First I would like to say I love Papa John's I order once maybe twice a week , the quality of the food was not the issue (which it could've been better) BUT my delivery driver !! I feel like I gave pretty clear instructions on how to come to my apartment but as soon as I got the text the driver was otp I went outside to wait. As I waited I saw the driver pull into the middle of the street and parked there for a good 10 minutes, as I waved my arms trying to get his attention. He didn't even follow the instructions to pull in the back nor get out the car to search for the apartment, THEN he proceeds to pull up and honk his horn throughout the neighborhood to try and get my attention even though I was already outside trying to get his attention, I was APPALLED and highly disappointed. My food was cold and my cheese sticks weren't even fully covered. Please please let's get it together.
Food: 2
Service: 1
Marinara way too sweet and the dough was not crisp. It's rather soggy and their ingredients were just so so.
Atmosphere: 2
Food: 2
Service: 3
Too expensive
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