Burger King
2850 S Westport Dr, Port Allen
(225) 283-8140
Recent Reviews
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Jazz deserves manager position if not already given and needs a raise she indices me the best service every time I come despite how her days going. She goes out of her way to ensure customers are happy and satisfied
Atmosphere: 5
Food: 5
Service: 5
After leaving the hospital, my husband and I were hungry. We stopped at this Burger King drive thru to get some food. This was 08/26/25 around 1:30pm. The guy at the window was rushing us . When we received our order ,he told us with his hands to go. No one was behind us, so I didn't understand why he was shoving us off. There was no napkins in the bag. Burger was a mess. 2 burgers, FF and 1 drink was $23.00. NEVER AGAIN. Poor service and food
Atmosphere: 1
Food: 1
Service: 1
They told me to pull up they were going to bring me my food I sat there for 20 min and never got my food. I went inside and they had forgotten about my order. The manager was cussing at an employee yelling at them in front of everyone which I thought was very unprofessional. You could hear them outside.
Atmosphere: 3
Food: 5
Service: 1
We had such a great experience this morning I had to leave a review, one of my first ones actually. The food came out quickly... fresh and delicious but the customer service was exceptional! We have been to many fast food places and it's rare to have friendly faces with smiles serving you and other customers nowadays but many of us have fond childhood memories of old school BK! I wish our burger king at home was like this one, instead it takes 20 mins for breakfast they are always rude acting like they hate being there, re remain kind nevertheless! Bonus points for breaking a large bill and shaking our hands thanking us for coming in! We will be back next time we come through! Someone from Corporate needs to promote Lawrence ( spelling not sure ) to regional manager so he influence the other stores for the better! My daughter left wearing her BK crown with a smile and a full belly!
Atmosphere: 5
Food: 4
Service: 5
Very clean and neat dining area
Atmosphere: 5
Food: 5
Service: 5
Food good
Atmosphere: 5
Food: 5
Service: 5
Don't come here , go get better service and food else where
Atmosphere: 1
Food: 1
Service: 1
Somehow, our order was skipped in the food prep line. Took 28 minutes to receive ordinary combo meals and only after we asked about it. My friend's order was wrong even after all that. The only saving grace was the cashier (not the manager) came over and apologized for the mix-up.
Atmosphere: 4
Food: 4
Service: 2
I ordered online. Once I got there they made my food. The cashier was very friendly.
I ordered two sandwiches, and both were incorrect. We were the only customers at the location, so it’s hard to understand how such a straightforward order could be messed up. This level of service comes across as quite incompetent. I also see that leadership does not engage on reviews which is another sign of poor management and a reflection of the experience you will have here.
Restaurantji Recommends
Stopped for breakfast. Inside counter Service member seemed disinterested in taking order. Bacon & egg crossanwich was cold and ordered 2 egg sausage burrito meal. Left with order and a couple miles from restaurant realized I received only 1 burrito. Very disappointing..
Food was stone cold. The guy working the register walked outside, walked back into the kitchen, and proceeded to unwrap the completed sandwiches to check them, handling every one of them without washing his hands or wearing gloves.
Workers are rude. Not enough ketchup for 4 of us and I didnt bother to ask because of the employees actitude. 1 of the orders didnt have any veggies like the picture shows and they act like we were in the wrong. I ask for an order of mozarella sticks and they said they didnt have any. Not sure if it was true or she just didnt want to sell them to me.
1st time breakfast, the hash browns were cold and the sandwich was smashed or something. 2nd time breakfast, 6:20am hash browns cold and hard, and no coffee. Was offered O.J.
As I'm eating I'm thinking how can the hash browns seem this old and they don't have coffee made yet at 6:20.
Service was decent.
Atmosphere: 3
Food: 1
Service: 4
The manager Lawrence is amazing...keeps that store running even as a one man shoe sometimes.. great customer service every time myself or myself and family go in
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