Marble Slab Creamery

When it comes to ice cream; my daughter is the expert…

Kid-friendliness: Yes it really is.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dad You'Re Reely Great - hs2423

After having a back surgery I decided to go for an ice cream at this location. I stood there for awhile without any acknowledgment from the lady name Jayla, or the other lady working there with her. There was also no napkin anywhere! Finally, when I ordered, Jayla wasn’t friendly and I noticed that I bothered her from watching her tiktok videos with her earbuds in while on the clock!
Come on, I was friendlier with my back pain than she was with her simple task of putting ice cream in a cup. We had to tell her thank you with no response. Go home! It’s a shame because my family and I come here every Sunday. We will find a different location. Jayla needs to be retrained.

Atmosphere: 1

Food: 4

Service: 1

If I could give this place zero stars, I would! My husband and 8-year-old daughter went to get ice cream cookies, and the guy with a ponytail was incredibly rude. He just slapped some melted ice cream between two cookies without any care – it wasn't even centered, more on the side, and it looked like a mess. They brought it home, and I tried to fix it by rearranging the ice cream and freezing it, but the cookies froze while the ice cream stayed melted lol. Total disaster. We’ll never come back here, even if it’s the last ice cream spot on earth. The staff act like they’re giving the ice cream away for free!

Atmosphere: 1

Food: 1

Service: 1

Terrible customer service. Guy with brown pony tail was very rude while taking orders and preparing them. Another young lady was rude because of a school shirt. Will not be returning.

They were out of many things, the young man who served us was very short and rude. Worst of all, they were playing very inappropriate rap music through the speakers. I will NOT be taking my family back to this location!

Atmosphere: 1

Food: 3

Service: 2

My husband and I went to the Marble Slab in Prairieville. We wanted the waffle cones. They were not in a case and flies were all over them. I told the clerk about it and she just shrugged and laughed. We also mentioned it to the manager and he did not say a word or do anything about it. We will never go to Marble Slab again.

Atmosphere: 2

Food: 3

Service: 2

OverpricedMilkshake was not fullNot worth it

Just came through the drive thru. Some dude with a brown ponytail and no personality much less customer service was rude as hell. I asked for a small cup of red velvet he cuts me off rolls his eyes and said that's seasonal. Oh okay. First time I ever heard that. You have to order at the window because the voice box is broken. Yea he acted like doing his job was an issue to say the very least. Also asked for the ice cream flavors mixed. They were not

Atmosphere: 1

Food: 1

Service: 1

I like this location, keep up the good work. I think you should try them out. Ice Cream was really good and the Customer Service was pretty good as well.

Atmosphere: 5

Food: 5

Service: 5

Great ice cream and cookie cakes!

Atmosphere: 5

Food: 5

Service: 5

Oh my gogoodness, NO NO NO. It was dirty. Almost out of everything. Workers were yelling that they can't make the ice cream (at eachother). What ice cream was there, was a between melted ice cream and pudding texture. We tried to get a banana split, with no nuts, not whip cream, and no strawberry or vanilla ice cream, because they were out. The strawberry sauce, tasted like cough syrup. They REFUSED to give a lid or spoon. So it's slop! NEVER AGAIN! My husband went on Mothers day. They didn't have what I wanted then. So,they surprised me with something else. It was NOT good. Unfortunately. I am very very disappointed.

Husband & I went to the Prarieville location. We had banana splits. There wasn’t even a whole banana . We got six small pieces is banana, three half scoops of ice cream. They barely put any syrup or cool whip. It was so chinsey it’s a disgrace what the serving size is for the price. The kids working were more worried about playing than working. All the tables were dirty and there was no one in the place. We will not go back. Very disgusted

Was super crowed and it was a cold night. We decided not to go in and use the drive thru. They were out of spinkle cones so we made some modifications with our order. The ice cream was good however my Amaretto ice cream did not taste like Amaretto. It tasted like normal vanilla. Was a pleasant experience.

POOR CUSTOMER SERVICE

Always great!!! Love the ice cream and double doozies!!