Papa Johns Pizza

17532 Airline Hwy Ste. D, Prairieville
(225) 744-7272

Recent Reviews

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Sophia J

Great customer service

Atmosphere: 5

Food: 5

Service: 5

gaefferson1

The pizza as usual is disgusting.Hardly any sauce .New York style delivered .Between you and dominos in prairieville,La my last several orders are just horrible.People just don’t care period .Do not order from this place .I have given this place chance after chance and you will be disappointed.I promise I will never order here again .They have had my business on and off for 11 years and it just gets worse ..I threw the whole pizza in the garbage.Go buy you a pizza from the store people .

Food: 1

Stormy Simoneaux

The people there this evening were so nice and patient. The app messed up my order and they remade it for me and the remake was messed up bc it was a half and half but happily refunded for the mistake!

Service: 5

Blacberri2006 LIve

they SWITCH TO A NEW MANAGER ! They and every pizza is burned! And trash’ she has done it to me TWICE! Fire her! Bring in ppl that know how to make a real papa John’s pizza. I have to drive far out for my fave pizza.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Brownie, Pepperoni Pizza, Pizza

Michelle Schleve

Very fast service, delicious pizza as always. The gentlemen working were very nice.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheese Pizza, Pepperoni Pizza, Pizza

Matt Warner

19:13I walked into the store first thing I saw was someone sleeping under the table to the right by the cooler, staff all looking at each other to see who was going to see what needed. Second my sauce cup was busted pizza soggy and pepperoni under cooked and barley cut. The past 4 times I have eaten here its been under cooked, bad service or I cancel my order because it's been taken on a delivery. I've worked in multiple fast stores deliving pizza or working a drive through. I will no longer be trading with Papa John's. Thank you.

Atmosphere: 1

Food: 2

Service: 1

Darnisha LeBlanc

Why is this place not closed down?! HORRIBLE! Multiple of my delivery orders were never delivered and my carryout orders are never right! And when I can to talk about my orders the workers are rude.

Atmosphere: 1

Food: 1

Service: 1

Jazieoneame Jazieoneame

I order a pizza for delivery the diver pulled in my driveway pulled right off… I called the manger he didn’t even care was like sorry nothing else… will never order from here again!!

Atmosphere: 1

Service: 1

Cristin Simmons

Tried to place a preorder for a party. All calls are outsourced to a foreign “call center”. Was told my card wouldn’t go through but was charged TWICE amounting to $300 and no one seemed to have my order when I called the stores in my area. THEN when I called to speak to a district manager I was told I had to deal with the store manager. If I could give negative stars that would be the appropriate review. Negative 5 stars

Service: 1

Matthew Warner

19:13I walked into the store first thing I saw was someone sleeping under the table to the right by the cooler, staff all looking at each other to see who was going to see what needed. Second my sauce cup was busted pizza soggy and pepperoni under cooked and barley cut. The past 4 times I have eaten here its been under cooked, bad service or I cancel my order because it's been taken on a delivery. I've worked in multiple fast stores deliving pizza or working a drive through. I will no longer be trading with Papa John's. Thank you.

Atmosphere: 1

Food: 2

Service: 1

Mara Onfire

I have tried this place too many times before and last week for one last time. I’ve tried giving them a chance because they are closer to our house but they screw our order every single time! The pizza or cheezy bread is always burnt/dried.The customer service is also dead. No personality. You are making pizza, how hard is it? If you can’t perform this job well life isn’t looking so promising to you!I am done. I rather the Gonzales location.

Atmosphere: 1

Food: 1

Service: 1

Jo Moraes

I have tried this place too many times before and last week for one last time. I’ve tried giving them a chance because they are closer to our house but they screw our order every single time! The pizza or cheezy bread is always burnt/dried.
The customer service is also dead. No personality. You are making pizza, how hard is it? If you can’t perform this job well life isn’t looking so promising to you!
I am done. I rather the Gonzales location.

Atmosphere: 1

Food: 1

Service: 1

Shawn C

If only I can give zero stars the customer service is horrible idk if it’s them using door dash or there calling service. I ordered online using my card and two hours later they called me telling me they canceled my order you can’t talk to anybody without going up there they don’t answer the phones papa John’s has fallen off, and I will be using Dominos or somebody else from now on.

Russell Sansbury

Parking: Need more workers that time of night

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Pepperoni Pizza

Shawn Parker

This location is amazing. They are fast and friendly!

Atmosphere: 5

Food: 5

Service: 5

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