Good pretzel bites. Good workers. Soda not so good so that means that maybe the sofa machine might need to be cleaned out?
Khandi
This place is so amazing and the lady's there were so helpful and friendly. My daughter love to get her snacks from here. ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Handmade Classic Pretzel
Lexie Bardwell
I came in looking to get a salted pretzel and a frozen lemonade. They only had salted pretzel nuggets at the moment so I accepted those and the cashier was kind enough to charge me for the pretzel I originally wanted. She was very friendly and even engaged in polite small talk asking about my career. I'm docking a star because of the limited options, but the food is still tasty and the customer service was great.
Food: 4
Service: 5
Mike G
It's Auntie Anne's. My pretzels were made fresh & were hot. The only part of my order that was pre-made was the cinnamon nuggets. Store looked clean and service was friendly. The kids were sagging their pants down to their knees & the young lady was making my food in her pajamas, if that doesn't bother you than pretzels are good to go.
I ordered online and was immediately called from a personal phone number from someone who did not state who they were, telling me they didn’t have what I ordered and that I needed to cancel my order online. She gave me no other solution. You cannot cancel your order on the app so I spoke with the district manager for the area and explained my experience. He said he would refund my money and replace my rewards. I followed up 4 days later in regards to my refund, and he was very short and stated if I haven’t gotten my refund it’s my banks fault. ITS BEEN A MONTH. And I haven’t gotten my refund or my rewards back that I used towards this order. Won’t go back unless they fix the management issue in this area.
Atmosphere: 1
Food: 1
Service: 1
Shannon King
Good except the pretzels were burned on the bottom.
Angela Barnett
My daughter likes bread....
Bobby Feaster
Wonderful customer service
Danielle Dunlalp
I do not recommend this place at all. The workers take way too long to take my orders. I felt targeted when everyone was just staring at me. It was not a welcoming experience at all. There was not much room and it was really cold inside. The last time I went there, I was very disgusted to find a roach that was alive on the counter. The next day, my dad contacted a health inspector and the next day the health inspector took care of the problem.
Good pretzel bites. Good workers. Soda not so good so that means that maybe the sofa machine might need to be cleaned out?
This place is so amazing and the lady's there were so helpful and friendly. My daughter love to get her snacks from here. ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Handmade Classic Pretzel
I came in looking to get a salted pretzel and a frozen lemonade. They only had salted pretzel nuggets at the moment so I accepted those and the cashier was kind enough to charge me for the pretzel I originally wanted. She was very friendly and even engaged in polite small talk asking about my career. I'm docking a star because of the limited options, but the food is still tasty and the customer service was great.
Food: 4
Service: 5
It's Auntie Anne's. My pretzels were made fresh & were hot. The only part of my order that was pre-made was the cinnamon nuggets. Store looked clean and service was friendly. The kids were sagging their pants down to their knees & the young lady was making my food in her pajamas, if that doesn't bother you than pretzels are good to go.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Handmade Classic Pretzel, Cinnamon Sugar Pretzel Nuggets
I ordered online and was immediately called from a personal phone number from someone who did not state who they were, telling me they didn’t have what I ordered and that I needed to cancel my order online. She gave me no other solution. You cannot cancel your order on the app so I spoke with the district manager for the area and explained my experience. He said he would refund my money and replace my rewards. I followed up 4 days later in regards to my refund, and he was very short and stated if I haven’t gotten my refund it’s my banks fault. ITS BEEN A MONTH. And I haven’t gotten my refund or my rewards back that I used towards this order. Won’t go back unless they fix the management issue in this area.
Atmosphere: 1
Food: 1
Service: 1
Good except the pretzels were burned on the bottom.
My daughter likes bread....
Wonderful customer service
I do not recommend this place at all. The workers take way too long to take my orders. I felt targeted when everyone was just staring at me. It was not a welcoming experience at all. There was not much room and it was really cold inside. The last time I went there, I was very disgusted to find a roach that was alive on the counter. The next day, my dad contacted a health inspector and the next day the health inspector took care of the problem.
Good not great typical in a mall
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