It's Auntie Anne's. My pretzels were made fresh & were hot. The only part of my order that was pre-made was the cinnamon nuggets. Store looked clean and service was friendly. The kids were sagging their pants down to their knees & the young lady was making my food in her pajamas, if that doesn't bother you than pretzels are good to go.
I ordered online and was immediately called from a personal phone number from someone who did not state who they were, telling me they didn’t have what I ordered and that I needed to cancel my order online. She gave me no other solution. You cannot cancel your order on the app so I spoke with the district manager for the area and explained my experience. He said he would refund my money and replace my rewards. I followed up 4 days later in regards to my refund, and he was very short and stated if I haven’t gotten my refund it’s my banks fault. ITS BEEN A MONTH. And I haven’t gotten my refund or my rewards back that I used towards this order. Won’t go back unless they fix the management issue in this area.
Atmosphere: 1
Food: 1
Service: 1
Dominik D.
I forgot how pricey AA's can be. The pretzel dog bites are good (a lil greasy though) and the service was a little distant, but perfectly present.
Shannon King
Good except the pretzels were burned on the bottom.
Angela Barnett
My daughter likes bread....
Bobby Feaster
Wonderful customer service
Danielle Dunlalp
I do not recommend this place at all. The workers take way too long to take my orders. I felt targeted when everyone was just staring at me. It was not a welcoming experience at all. There was not much room and it was really cold inside. The last time I went there, I was very disgusted to find a roach that was alive on the counter. The next day, my dad contacted a health inspector and the next day the health inspector took care of the problem.
It's Auntie Anne's. My pretzels were made fresh & were hot. The only part of my order that was pre-made was the cinnamon nuggets. Store looked clean and service was friendly. The kids were sagging their pants down to their knees & the young lady was making my food in her pajamas, if that doesn't bother you than pretzels are good to go.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Handmade Classic Pretzel, Cinnamon Sugar Pretzel Nuggets
I ordered online and was immediately called from a personal phone number from someone who did not state who they were, telling me they didn’t have what I ordered and that I needed to cancel my order online. She gave me no other solution. You cannot cancel your order on the app so I spoke with the district manager for the area and explained my experience. He said he would refund my money and replace my rewards. I followed up 4 days later in regards to my refund, and he was very short and stated if I haven’t gotten my refund it’s my banks fault. ITS BEEN A MONTH. And I haven’t gotten my refund or my rewards back that I used towards this order. Won’t go back unless they fix the management issue in this area.
Atmosphere: 1
Food: 1
Service: 1
I forgot how pricey AA's can be. The pretzel dog bites are good (a lil greasy though) and the service was a little distant, but perfectly present.
Good except the pretzels were burned on the bottom.
My daughter likes bread....
Wonderful customer service
I do not recommend this place at all. The workers take way too long to take my orders. I felt targeted when everyone was just staring at me. It was not a welcoming experience at all. There was not much room and it was really cold inside. The last time I went there, I was very disgusted to find a roach that was alive on the counter. The next day, my dad contacted a health inspector and the next day the health inspector took care of the problem.
Good not great typical in a mall
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