This seem to be the problem that is truly hurting business today, BAD CUSTOMER SERVICE. My wife and I eat out every single day except Saturday and Sunday. My wife ordered a supreme pizza, the manager said OKAY, no problem. We waited about 30 minutes which was longer than needed. We were seated close enough to hear the call out of the pizza, still we received no call out that the pizza was ready. I decided to walk to the front to checking on the pizza. The manager who had a stone-cold look on his face without a smile says to me" I put it out and made a call. I said with a smile; no sir you did not call it out because I was facing the front listening for the pizza. He pauses for a moment and stares at me as if I was lying or he did not want to make it again, So I said " is it a problem to make it again. The cashier says, its two pieces left I thought that was very hilarious. The manager was very upset and made it clear with his body language that he did not want to re make it. This time he gives me a ticket, remind you, the first time he did not. The manager and his team dropped the ball felling to give me a ticket the first time. Most business go out of business because of BAD CUSTOMER SERVICE. I WILL NEVER RETURN BACK TO CI CI PIZZA. There is a manager work there who is very nice, he was the reason my wife and I returned this time, this manager there this time is going to cause CI CI pizza to lose business. I plan to let my friends know that there is a manager there who seems to be RACIST. Part 2 , my wife and I went back there to eat because of my wife. The reason we went back is because we have the right to visit any restaurant without fear or worry of racist or how someone feel about blacks. We plan to deal with this manager bad behavior by contacting BBB and other services. My last visit , once he saw my face he decided to go around the corner with another employee and talk about me. He is trying to get the employees to side with him on his wrongdoing and bad customer service. I plan to deal with him as a customer by contacting the right service(VP, CEO etc.
Atmosphere: 2
Food: 2
Service: 1
Antonio Frank
Very clean. Great customer service. Been here 4 times already and plan to come back more
Atmosphere: 5
Food: 5
Service: 5
Kambri Tracey
This is the best CiCis around here. The place is always clean and always has fresh food on the buffet. The salad bar was very clean and upkept.
Atmosphere: 5
Food: 5
Service: 5
Barbara Mathews
I had not been in a Cici’s in years and wow, was i pleasure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme
P Gongre
Extremely nice staff. They all seem to really enjoy their jobs. Very refreshing these days. The food was hot fresh and very good. Great job!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Cinnamon Rolls
Schvonn Pipkins
Today me and my family had the worse experience ever! 😤 we will never go back to cici pizza on youree again. The owner of the place is so rude! And Disrespectful! And Very Unprofessional!!! 🤬 he Do Not Know how to handle situations in a professional way. At All. He have a Very Bad Attitude! And Don’t know how to talk to people in a Respectful way. The Worker attitude was bad but Nothing like the way he conducted hisself! He Need to Step Down as an owner and Learn some home training and know how to talk to people without using a spatula hitting all on the counter while talking to somebody. He’s a Disgrace! We got our money back and left!
Kelly w. Crow
There worst damn place I’ve ever been and the night manager should be fired on a Friday night and I can’t get a pizza that I want. They will not order. Don’t come here if you’re looking for a special pizza the worst ever ever ever ever I warned you. can I have a party at six?
Atmosphere: 1
Food: 1
Service: 1
Bettina Jolly
The worst everything!!!!! OMG, my first and last time ever. From the salad to the pizza to the dirty dining room, I would not refer anyone to this restaurant
Atmosphere: 1
Food: 1
Service: 1
I_AM “KSTD_SHOTSFIRED” RETRO_GAMING
Alot of kids and families were enjoying the location but the employee behind the counter light skin one has a bad attitude and the pizza was not as good as usual
Atmosphere: 5
Food: 1
Service: 1
Elena
I got to hang with my friend Maddie and the food was good i missed this place. I remember the place still good and thw food stll tasty.😀im glad this place is stilk here my fav. Oizza place.oh and the desert was good to completes to the chef.😄
Dirty and sticky but my autistic son loves it and only place we can go with him. They don’t care about him walking around and they are very nice about making me an Alfredo pizza since I’m allergic to tomato sauce.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mac and Cheese, Salads, Salad Bar, Spinach Pizza, Alfredo, Cinnamon Rolls
Meme Senpai
The bbq pork is my favorite 😼
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Soup, Cinnamon Rolls
Darren Clark
Haven't had Cicis in 20 years. I enjoyed it wouldn't mind coming back
Atmosphere: 4
Food: 4
Service: 4
Gary Cook
The best pizza 🍕 Zesty meats with JALAPEÑ
Atmosphere: 5
Food: 5
Service: 5
Kenyon Jones
I visited this restaurant today to participate in the free Veterans Day meal and, unfortunately, left feeling very disappointed. Upon entering, I encountered the general manager, who was working at the register. When I mentioned that I was there for the Veterans Day meal, his response was rude, unprofessional, and unpleasant. As a veteran, it’s disheartening to feel unappreciated, especially during an event meant to honor our service. It’s unacceptable for a general manager to treat patrons in this way, and I hope this feedback encourages improved interactions in the future.
This seem to be the problem that is truly hurting business today, BAD CUSTOMER SERVICE. My wife and I eat out every single day except Saturday and Sunday. My wife ordered a supreme pizza, the manager said OKAY, no problem. We waited about 30 minutes which was longer than needed. We were seated close enough to hear the call out of the pizza, still we received no call out that the pizza was ready. I decided to walk to the front to checking on the pizza. The manager who had a stone-cold look on his face without a smile says to me" I put it out and made a call. I said with a smile; no sir you did not call it out because I was facing the front listening for the pizza. He pauses for a moment and stares at me as if I was lying or he did not want to make it again, So I said " is it a problem to make it again. The cashier says, its two pieces left I thought that was very hilarious. The manager was very upset and made it clear with his body language that he did not want to re make it. This time he gives me a ticket, remind you, the first time he did not. The manager and his team dropped the ball felling to give me a ticket the first time. Most business go out of business because of BAD CUSTOMER SERVICE. I WILL NEVER RETURN BACK TO CI CI PIZZA. There is a manager work there who is very nice, he was the reason my wife and I returned this time, this manager there this time is going to cause CI CI pizza to lose business. I plan to let my friends know that there is a manager there who seems to be RACIST. Part 2 , my wife and I went back there to eat because of my wife. The reason we went back is because we have the right to visit any restaurant without fear or worry of racist or how someone feel about blacks. We plan to deal with this manager bad behavior by contacting BBB and other services. My last visit , once he saw my face he decided to go around the corner with another employee and talk about me. He is trying to get the employees to side with him on his wrongdoing and bad customer service. I plan to deal with him as a customer by contacting the right service(VP, CEO etc.
Atmosphere: 2
Food: 2
Service: 1
Very clean. Great customer service. Been here 4 times already and plan to come back more
Atmosphere: 5
Food: 5
Service: 5
This is the best CiCis around here. The place is always clean and always has fresh food on the buffet. The salad bar was very clean and upkept.
Atmosphere: 5
Food: 5
Service: 5
I had not been in a Cici’s in years and wow, was i pleasure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme
Extremely nice staff. They all seem to really enjoy their jobs. Very refreshing these days. The food was hot fresh and very good. Great job!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Cinnamon Rolls
Today me and my family had the worse experience ever! 😤 we will never go back to cici pizza on youree again. The owner of the place is so rude! And Disrespectful! And Very Unprofessional!!! 🤬 he Do Not Know how to handle situations in a professional way. At All. He have a Very Bad Attitude! And Don’t know how to talk to people in a Respectful way. The Worker attitude was bad but Nothing like the way he conducted hisself! He Need to Step Down as an owner and Learn some home training and know how to talk to people without using a spatula hitting all on the counter while talking to somebody. He’s a Disgrace! We got our money back and left!
There worst damn place I’ve ever been and the night manager should be fired on a Friday night and I can’t get a pizza that I want. They will not order. Don’t come here if you’re looking for a special pizza the worst ever ever ever ever I warned you. can I have a party at six?
Atmosphere: 1
Food: 1
Service: 1
The worst everything!!!!! OMG, my first and last time ever. From the salad to the pizza to the dirty dining room, I would not refer anyone to this restaurant
Atmosphere: 1
Food: 1
Service: 1
Alot of kids and families were enjoying the location but the employee behind the counter light skin one has a bad attitude and the pizza was not as good as usual
Atmosphere: 5
Food: 1
Service: 1
I got to hang with my friend Maddie and the food was good i missed this place. I remember the place still good and thw food stll tasty.😀im glad this place is stilk here my fav. Oizza place.oh and the desert was good to completes to the chef.😄
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar
Restaurantji Recommends
Dirty and sticky but my autistic son loves it and only place we can go with him. They don’t care about him walking around and they are very nice about making me an Alfredo pizza since I’m allergic to tomato sauce.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mac and Cheese, Salads, Salad Bar, Spinach Pizza, Alfredo, Cinnamon Rolls
The bbq pork is my favorite 😼
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Soup, Cinnamon Rolls
Haven't had Cicis in 20 years. I enjoyed it wouldn't mind coming back
Atmosphere: 4
Food: 4
Service: 4
The best pizza 🍕
Zesty meats with JALAPEÑ
Atmosphere: 5
Food: 5
Service: 5
I visited this restaurant today to participate in the free Veterans Day meal and, unfortunately, left feeling very disappointed. Upon entering, I encountered the general manager, who was working at the register. When I mentioned that I was there for the Veterans Day meal, his response was rude, unprofessional, and unpleasant. As a veteran, it’s disheartening to feel unappreciated, especially during an event meant to honor our service. It’s unacceptable for a general manager to treat patrons in this way, and I hope this feedback encourages improved interactions in the future.
Atmosphere: 1
Food: 1
Service: 1
Loading...