I ordered a pizza for me and my wife at 5:46Pm on 11/09, and it never was delivered. I called the store at 7pm and spoke to the manager Jacob Robinson and asked about the pizza and he said that it wasn’t in the system, yet they charged my card. I told him to just reimburse my card and he proceeded to hang up on me. I called back and he hung up on me again. I called back and another manger answered named Brittany who said she also was a manager. She was a manager also helping from another location. I shared what just happened and she apologized then credited my card. She then proceeded to tell me that that store had a bit of a different atmosphere. Someone needs to change it. It’s sad you can’t get good service there. Especially the way we were treated.
Matthew Jenkins
Ordered 3 pizzas for pickup and they told me it would be 30 minutes. Got there, paid and they told it would be 30 more minutes. Didn’t have time to wait.
Service: 1
nitin walyat
I have been a regular customer at Johnny Pizza for last 12 years, almost once every week. I am deeply saddened to share my this experience with the community. Two days while dinning at Johnny Pizza located at Southern Loop with my family, my wallet fell out of my pocket. Next day when I realized that I didn’t have my wallet, I went back to the store to ask for my lost wallet. The staff initially denied having being in possession of my wallet even though I was convinced that have it. An hour later the manager called me that he found my wallet in his office and he was in my neighborhood with my wallet. The wallet has my DL and credit cards but all of cash is missing! It was a significant amount which I had withdrawn from the bank for an emergency! I hope this message reaches the owner and franchise, I didn’t expect this customer service from our neighborhood Johnny Pizza! I hate putting this out but I strongly feel that our community needs to know this dishonesty from Southern Loop Johnny pizza store
Nitin Walyat
I have been a customer at Johnny pizza for 12 years. I had cash stolen at Southern Loop Johnny pizza, could never have imagined this can happen at Johnny! Unfortunately, the operation manager or owner is NOT reachable, too busy! Their ethics and customer service has hit the rock bottom, hopefully they read this post!
Chris Johniken
Good food friendly service.
Atmosphere: 4
Food: 5
Service: 5
Mariano Derige
Always having great pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Personal
Jace Wisdom
Five stars yummy good local. Close to house better than all other pizza
Atmosphere: 5
Food: 5
Service: 5
Robert Hurst
Grew up with this pizza in Louisiana and it’s still number 1 on my all time favorite pizza places. Everything here is always good. This particular Johnny’s was just like the rest. Clean inside and out. Friendly staff and the best food!!!! Thanks and always recommend going here for everyone.
Parking: Lots of spots
Kid-friendliness: Kids live this place
Wheelchair accessibility: Easy in and out with good seating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Large Loaded Cheese Sticks, Build Your Own Pizza Large, Breadsticks, Build Your Own Pizza Personal
Melody Sanders
Friendly employees. Repeat your order back to you. Check up on you.
Vegetarian options: Fresh vegetables.
Parking: Plenty of handicap spaces available.
Kid-friendliness: Plenty of choices for kids.
Wheelchair accessibility: Plenty of tables available for wheelchairs.
Messed up our pickup order for a birthday party. Left us short on pizzas. Got a shrug and a sorry. Frustrating.
Food: 5
Ashley Eileen
Fast and Cheap. Good pizza
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza
emily ouzts
Improvements are much needed at this location.Johnny’s is my family’s favorite and we decided to give this location a try. Was not satisfied. I personally called several times to ask questions about the salad bar before I drove all the way over there. No answer.Against my better judgment I went ahead and went. I personally witness the phone ring constantly. No employee even attempted to answer it. The location was not busy enough for this. Saw kitchen staff huddled up on cell phones, vaping, and such while the front employee was running the front, drive thru, make pizzas, and bring to the tables.The salad bar was neglected and what was there was either frozen or mush. My pizza bowl was awful. It might as well been soup. Very carelessly made not even worth eating.On a positive note the young man running the front was very nice and definitely had passion in his job. He definitely deserves praising. You can tell he doesn’t have a team to back him up.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza
Jennifer Domingue
We ordered from there tonight it was very good as always. The cinnamon stick was good.
The management here on Southern Loop location is horrific. It’s impossible to call a pizza in and most times the staff ignore the pickup window. Leaving one person to work the register/order area insufficient to say the least. There have been times it has taken 45 minutes to receive an order in house.
Some of the best pizza in Shreveport.
I ordered a pizza for me and my wife at 5:46Pm on 11/09, and it never was delivered. I called the store at 7pm and spoke to the manager Jacob Robinson and asked about the pizza and he said that it wasn’t in the system, yet they charged my card. I told him to just reimburse my card and he proceeded to hang up on me. I called back and he hung up on me again. I called back and another manger answered named Brittany who said she also was a manager. She was a manager also helping from another location. I shared what just happened and she apologized then credited my card. She then proceeded to tell me that that store had a bit of a different atmosphere. Someone needs to change it. It’s sad you can’t get good service there. Especially the way we were treated.
Ordered 3 pizzas for pickup and they told me it would be 30 minutes. Got there, paid and they told it would be 30 more minutes. Didn’t have time to wait.
Service: 1
I have been a regular customer at Johnny Pizza for last 12 years, almost once every week. I am deeply saddened to share my this experience with the community. Two days while dinning at Johnny Pizza located at Southern Loop with my family, my wallet fell out of my pocket. Next day when I realized that I didn’t have my wallet, I went back to the store to ask for my lost wallet. The staff initially denied having being in possession of my wallet even though I was convinced that have it. An hour later the manager called me that he found my wallet in his office and he was in my neighborhood with my wallet.
The wallet has my DL and credit cards but all of cash is missing! It was a significant amount which I had withdrawn from the bank for an emergency!
I hope this message reaches the owner and franchise, I didn’t expect this customer service from our neighborhood Johnny Pizza!
I hate putting this out but I strongly feel that our community needs to know this dishonesty from Southern Loop Johnny pizza store
I have been a customer at Johnny pizza for 12 years. I had cash stolen at Southern Loop Johnny pizza, could never have imagined this can happen at Johnny! Unfortunately, the operation manager or owner is NOT reachable, too busy! Their ethics and customer service has hit the rock bottom, hopefully they read this post!
Good food friendly service.
Atmosphere: 4
Food: 5
Service: 5
Always having great pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Personal
Five stars yummy good local. Close to house better than all other pizza
Atmosphere: 5
Food: 5
Service: 5
Grew up with this pizza in Louisiana and it’s still number 1 on my all time favorite pizza places. Everything here is always good. This particular Johnny’s was just like the rest. Clean inside and out. Friendly staff and the best food!!!! Thanks and always recommend going here for everyone.
Parking: Lots of spots
Kid-friendliness: Kids live this place
Wheelchair accessibility: Easy in and out with good seating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Large Loaded Cheese Sticks, Build Your Own Pizza Large, Breadsticks, Build Your Own Pizza Personal
Friendly employees. Repeat your order back to you. Check up on you.
Vegetarian options: Fresh vegetables.
Parking: Plenty of handicap spaces available.
Kid-friendliness: Plenty of choices for kids.
Wheelchair accessibility: Plenty of tables available for wheelchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Messed up our pickup order for a birthday party. Left us short on pizzas. Got a shrug and a sorry. Frustrating.
Food: 5
Fast and Cheap. Good pizza
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza
Improvements are much needed at this location.Johnny’s is my family’s favorite and we decided to give this location a try. Was not satisfied. I personally called several times to ask questions about the salad bar before I drove all the way over there. No answer.Against my better judgment I went ahead and went. I personally witness the phone ring constantly. No employee even attempted to answer it. The location was not busy enough for this. Saw kitchen staff huddled up on cell phones, vaping, and such while the front employee was running the front, drive thru, make pizzas, and bring to the tables.The salad bar was neglected and what was there was either frozen or mush. My pizza bowl was awful. It might as well been soup. Very carelessly made not even worth eating.On a positive note the young man running the front was very nice and definitely had passion in his job. He definitely deserves praising. You can tell he doesn’t have a team to back him up.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza
We ordered from there tonight it was very good as always. The cinnamon stick was good.
Food: 5
Recommended dishes: Buffalo Chicken Personal, Breadsticks
The management here on Southern Loop location is horrific. It’s impossible to call a pizza in and most times the staff ignore the pickup window. Leaving one person to work the register/order area insufficient to say the least. There have been times it has taken 45 minutes to receive an order in house.
Atmosphere: 3
Food: 3
Service: 1
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