What the EMPTY SHELVES is going on? They "Open" at 6:00 AM. This was 7:40. A young girl in front of me had placed an order the night before. When someone had finally come up to the register she inquired if her order was ready. Turns out they had not even started on her order. Sad.
Atmosphere: 1
Food: 1
Service: 1
Charity Stewart
I had a hot bacon ranch chicken sandwich and half a salad.. good service and food tastes good and fresh .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
melanie townsend
Food was good but the ice tea was awful!
Atmosphere: 4
Food: 4
Service: 4
April Todd
THE ONLY REASON I HAVE 5 STARS MARKED IS BECAUSE OF SHALONDA. I have a two sided review. First of all I want to thank Shalonda for all of your help. You are amazing and have gone above and beyond to correct two bad experiences. Shalonda is calm, caring, and kind. She listened to my concerns and apologized for the staffs incompetence with my order. She is the reason I will be coming back. 1st Experience: I went through the drive thru. I ordered a grilled cheese sandwich and a cup of tomato soup. The lady who was working the drive thru was not nice at all. She acted as though she hated her job and hated waiting on people. She rolled her eyes several times. The person who was making my order did not seem to care about the product he was sending out. I get home and my grilled cheese sandwich was burned badly. I called ant Shalonda was an absolute blessing. She understood how upset I was. I sent her pictures of my sandwich and expressed my concern. She remade my order and rectified my situation. 2ND Experience: I went through the drive thru once again and ordered the SAME as before. When I returned back to my office I opened my sandwich and I have no clue what they gave me. Whatever it was had meat on it and i gagged. I am primarily vegetarian. Again the staff was rude. I contacted Shalonda again and sent her photos. She states that she was not working today and rectified it the next day. In conclusion, I will only return if Shalonda is there. It seems as though she is the only employee that has a brain. She needs a raise, promotion, or something to reward her kindness and professionalism. Other employees need to learn from her. If they do not want to be there, then find people who do. The Shreveport Panera needs to be restructured. It needs to have people who care and are professional like Shalonda.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Grilled Cheese
Jeff Smith
Out of soup, Mt. Dew out of syrup, nobody working seemed too concerned. Sandwich was meh.
Atmosphere: 2
Food: 1
Service: 1
Kaleb
managers barely do there job its a horrible establishment overall do not recommend this place
Atmosphere: 1
Food: 1
Service: 1
Diana McCloud
I ordered the chicken bacon, rancher and received a chicken grilled cheese with a sprinkle of ranch and no bacon... I would have checked it in the drive through and fixed it. But I was on my lunch break for work, and the line alone took 30 minutes.
Food: 1
Service: 4
Caitlyn Claudio
The food was delicious. I got a pick 2 which had tomato soup and a BLT. What has knocked down the rating for me is that the person taking out order was very impatient and their cookies and pastries are uncovered. There was a fly in the food. Disgusting.
Atmosphere: 4
Food: 5
Service: 3
Ashley Arthur Laird
Ordered the new dipper sandwich. Got home to no dip to go with sandwich and also a long hair in my sandwich. Disgusting and waste of money.
THE BRAD FIVE
Fast food sandwiches. Not bad but not fantastic . I enjoyed my chicken sandwich but I'm not sure if I would go back , I was passing through town.
Fast food sandwiches. Not bad but not fantastic . I enjoyed my chicken sandwich but I'm not sure if I would go back , I was passing through town.
Atmosphere: 4
Food: 3
Service: 5
Robert J Wright
Food is always great...and the staff is always greater! 5 stars!! Highest recommendation!!
Honesty Matters
This place is too expensive for what you receive. The breast was so hard it was cutting the inside of my mouth although it tasted fairly good, the bread is too hard. I ordered blueberry lemonade that was not available (didn't tell me that as I was ordering). Dessert bar is not covered or protected from flies/gnats etc...
Atmosphere: 4
Food: 3
Service: 4
I'sha Dnalb
Amazing food and service!!
Atmosphere: 5
Food: 5
Service: 5
Allan Joy
Nice franchise, food is consistently good throughout my experiences with this chain of restaurants.
Quality of food is consistently great throughout as well.
Service is dependable, friendly, polite, and calm. Drive-thru is available, as is pre-order pick-up.
Facility is well designed and maintained.
Vegetarian options: Plenty of vegetarian choices.
Parking: In a retail commercial development with plenty of parking.
Kid-friendliness: Very family friendly and inclusive of all ages.
Wheelchair accessibility: ADA compliant with plenty of room for anyone needing or wanting extra space.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: New Ciabatta Cheesesteak, Grilled Cheese
What the EMPTY SHELVES is going on?
They "Open" at 6:00 AM.
This was 7:40.
A young girl in front of me had placed an order the night before. When someone had finally come up to the register she inquired if her order was ready. Turns out they had not even started on her order.
Sad.
Atmosphere: 1
Food: 1
Service: 1
I had a hot bacon ranch chicken sandwich and half a salad.. good service and food tastes good and fresh .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Food was good but the ice tea was awful!
Atmosphere: 4
Food: 4
Service: 4
THE ONLY REASON I HAVE 5 STARS MARKED IS BECAUSE OF SHALONDA. I have a two sided review. First of all I want to thank Shalonda for all of your help. You are amazing and have gone above and beyond to correct two bad experiences. Shalonda is calm, caring, and kind. She listened to my concerns and apologized for the staffs incompetence with my order. She is the reason I will be coming back.
1st Experience: I went through the drive thru. I ordered a grilled cheese sandwich and a cup of tomato soup. The lady who was working the drive thru was not nice at all. She acted as though she hated her job and hated waiting on people. She rolled her eyes several times. The person who was making my order did not seem to care about the product he was sending out. I get home and my grilled cheese sandwich was burned badly. I called ant Shalonda was an absolute blessing. She understood how upset I was. I sent her pictures of my sandwich and expressed my concern. She remade my order and rectified my situation.
2ND Experience: I went through the drive thru once again and ordered the SAME as before. When I returned back to my office I opened my sandwich and I have no clue what they gave me. Whatever it was had meat on it and i gagged. I am primarily vegetarian. Again the staff was rude. I contacted Shalonda again and sent her photos. She states that she was not working today and rectified it the next day.
In conclusion, I will only return if Shalonda is there. It seems as though she is the only employee that has a brain. She needs a raise, promotion, or something to reward her kindness and professionalism. Other employees need to learn from her. If they do not want to be there, then find people who do. The Shreveport Panera needs to be restructured. It needs to have people who care and are professional like Shalonda.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Grilled Cheese
Out of soup, Mt. Dew out of syrup, nobody working seemed too concerned. Sandwich was meh.
Atmosphere: 2
Food: 1
Service: 1
managers barely do there job its a horrible establishment overall do not recommend this place
Atmosphere: 1
Food: 1
Service: 1
I ordered the chicken bacon, rancher and received a chicken grilled cheese with a sprinkle of ranch and no bacon... I would have checked it in the drive through and fixed it. But I was on my lunch break for work, and the line alone took 30 minutes.
Food: 1
Service: 4
The food was delicious. I got a pick 2 which had tomato soup and a BLT. What has knocked down the rating for me is that the person taking out order was very impatient and their cookies and pastries are uncovered. There was a fly in the food. Disgusting.
Atmosphere: 4
Food: 5
Service: 3
Ordered the new dipper sandwich. Got home to no dip to go with sandwich and also a long hair in my sandwich. Disgusting and waste of money.
Fast food sandwiches. Not bad but not fantastic . I enjoyed my chicken sandwich but I'm not sure if I would go back , I was passing through town.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Fast food sandwiches. Not bad but not fantastic . I enjoyed my chicken sandwich but I'm not sure if I would go back , I was passing through town.
Atmosphere: 4
Food: 3
Service: 5
Food is always great...and the staff is always greater! 5 stars!! Highest recommendation!!
This place is too expensive for what you receive. The breast was so hard it was cutting the inside of my mouth although it tasted fairly good, the bread is too hard. I ordered blueberry lemonade that was not available (didn't tell me that as I was ordering). Dessert bar is not covered or protected from flies/gnats etc...
Atmosphere: 4
Food: 3
Service: 4
Amazing food and service!!
Atmosphere: 5
Food: 5
Service: 5
Nice franchise, food is consistently good throughout my experiences with this chain of restaurants.
Quality of food is consistently great throughout as well.
Service is dependable, friendly, polite, and calm. Drive-thru is available, as is pre-order pick-up.
Facility is well designed and maintained.
Vegetarian options: Plenty of vegetarian choices.
Parking: In a retail commercial development with plenty of parking.
Kid-friendliness: Very family friendly and inclusive of all ages.
Wheelchair accessibility: ADA compliant with plenty of room for anyone needing or wanting extra space.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: New Ciabatta Cheesesteak, Grilled Cheese
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