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“There was an error with my online delivery order and my boyfriend decided to go up to the location to see what the issue was. The manager went OVER AND BEYOND! I want to say thank you for you professionalism, understanding and accommodations. THAT is how you handle a customer grievance!“
“I believe in giving credit where it's due. I went out on a limb and ordered pizza and wings to watch Monday night football. The kicker is that I had not ordered from this pizza hut in about a year because of a very nasty, rude driver. However, we decided to try this location again for pick up. Once I went into the store to get the order, I told the cashier I should have a credit due to the last incident, as indicated by the district manager when I called in my complaint. The young man did not see the credit in the system but wanted to accommodate me for giving them another chance. I appreciated the integrity shown and the willingness to go above and beyond to keep me as a customer. Thank you to the Pizza Hut staff at the Southern Loop location in Shreveport! Good job!“
“The cook did made my pizza just how i order it it was so perfectly made!!! My pizza was very delicious and hot made on time and they had great customer service madr sure my order was correct before i drove away and very friendly I give them 10/10 thank you“
Pizza Delivery • $$
“The Doordasher charged me the wrong price. Miscommunication, I'm sure. BUT Kassie at Shreveport/Barksdale went out of her way AND called Doordash and made EVERYTHING right! I didn't even ask or anything! Not even her mistake nor was she asked! Kassie went ABOVE and beyond! She is DEFINITELY an asset to Pizza Hut or ANY company that employs her! I work in food and beverage, and I can say this doesn't happen, EVER, anymore! She's a gem, and should be treated as such!“
“My son had a night birthday party on July 20th. 3 days ago. I ordered 12 pizzas and tons of different flavor wings. I placed the order that morning and it was for a pickup at 7p. All of the pizza and wings were HOT and DELICIOUS. I didn’t have time to take pictures because we were to busy eating. I read the reviews before choosing them. Thanks to my sons godmom I ordered. Her family orders from here all the time. My experience with this Pizza Hut was excellent. Kudos to the staff that worked July 20th!!“
“I went there the first time on July 16th. The guy working there was doing entire store ALONE. He was exceptional. He did call ins, the window and dine in all by himself.
I then went back last week and he had 5 other men working with him. They do very good service in this location.“
“I’ve been working in the area for the past few months and order from pines road often. I order the pan style crust with light marinara sauce. It’s always perfect and so much better than my home town hut. They are always prompt with the order that I place online and pick up.“