Popeyes Louisiana Kitchen

200 E Bert Kouns Industrial Loop, Shreveport
(318) 408-3134

Recent Reviews

Lula Davidson

The drive thru is slower than molasses. New location. I was expecting more

Linda Goff

Most unfriendly welcome. No one said anything to us when we walked in. Went to ordered and as we asked for things on the menu they said oh we don’t have that (fried-any sandwich) as we were waiting for our food someone else came in and asked what they were out of today and commented that they are always out of something.

Atmosphere: 2

Food: 4

Service: 1

Jarred Hamilton (JarredHamilton)

Service: 1 Star (or lack thereof)Let’s address the elephant in the room—the service. Oh, Popeye’s, you’ve perfected the art of making me wait. I’ve stood in those fluorescent-lit queues, my stomach growling like a neglected pet, while the staff moved at the speed of a sloth on a chill day. Seriously, I’ve contemplated writing a novel, solving world peace, and composing a symphony during my Popeye’s wait times.And don’t get me started on the drive-thru. It’s like entering a time warp where minutes stretch into hours. I’ve aged three years waiting for my spicy tenders. The intercom crackles, and I hear, “Welcome to Popeye’s. Please hold.” Hold? For what? Enlightenment? The meaning of life? A side of Cajun fries?But here’s the twist—I keep coming back. Why? Because Popeye’s fried chicken is my kryptonite. It’s the forbidden love affair I can’t quit. The crispy coating, the juicy meat—it’s like a siren song that lures me back, even when the service tests my patience.The Chicken: 5 Stars (and a standing ovation)Let’s talk about the real star of the show—the chicken. Popeye’s, you’ve unlocked the secret to poultry nirvana. Your chicken is so good that it could mend broken hearts and broker world peace simultaneously. Each bite is a symphony of crunch, flavor, and a hint of recklessness. It’s like the Colonel’s recipe met a voodoo priestess, and they birthed this crispy wonder.The spicy version? It’s like a tango with a jalapeño—fiery, passionate, and slightly dangerous. The mild version? It’s comfort food wrapped in a golden embrace. And those boneless wings? They’re like tiny flavor grenades—boom, flavor explosion!The Sides: 4 Stars (with a side-eye)The red beans and rice? A comforting hug from Grandma. The biscuits? Soft pillows of buttery joy. The coleslaw? Well, it’s like a garden party where cabbage and carrots mingle with a tangy secret sauce. But the fries? Popeye’s, we need to talk. They’re inconsistent. Sometimes they’re crispy perfection; other times, they’re soggy like a forgotten umbrella in a rainstorm.Conclusion:So, dear Popeye’s, here’s the deal: Your service might be slower than a sloth on a meditation retreat, but your chicken? It’s the stuff of legends. I’ll keep coming back, grumbling about wait times, because that crispy, golden goodness is worth every eye roll and sigh.P.S. To the Popeye’s staff: If you’re reading this, please consider installing a chicken-shaped hourglass at the counter. It’ll give us something to watch while we wait. ?

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Popeyes Chicken Sandwiches, Signature Chicken Combo, Chicken Wings

Colin Hoover

Visited this location this past Saturday, wait at the drive thru was incredibly long and by the time I got to the window the girl running it asked for my order again which I gave her. After a few minutes she came back to the window and informed me that it would be 5 or 10 minutes before they could even begin working on my food, I left.The franchise owner of this location should be ashamed of themselves, the great Al Copeland would have never tolerated this and he is probably spinning so fast in his grave that you could hook his corpse up to a generator and power the city.

Service: 1

Justin Huffer

I sat at the order call box for 10 mins just to get a rude worker. I blame myself for not checking before I left but I ordered a 3 piece tender/spicy. For one, they weren’t spicy, didn’t even taste good as in no seasoning. They also were paper thin and very cold. At the window when I looked in everyone was just standing around while serving cold food.

Atmosphere: 1

Food: 1

Service: 1

Bubby B

Very fast service, hot food

Atmosphere: 5

Food: 5

Service: 5

Betty Hampton

They always give me the wrong food

Atmosphere: 2

Food: 5

Service: 2

Constance Arceneaux

My family and I dine in at the Popeyes! I want to say we were greeted with professionalism, and awesome smiles it was truly refreshing to have this experience. The manager and crew member were superb! I know we're planning another trip and we will stop again to eat with theses beautiful people! Thanks Popeyes (manager and crew) for y'all warm and welcoming hospitality!!!!

Atmosphere: 5

Food: 5

Service: 5

Reagan Brazzel

Waited as the first car in line at the intercom for 10 min, they said they were out of wings and out of sweat tea. Ordered a chicken sandwich, then pulled around to the window and sat there for 5 minutes, only to then be told they were out of bread… went elsewhere, which is what I should have done when all the cars in line were leaving behind me because they got tired of waiting. Whoever the manager of this place is is costing them a lot of money in missed business for how slow they are.

Atmosphere: 1

Food: 1

Service: 1

Jullian Wyndon

Normally don't leave reviews, but my goodness. This location is fairly new, but staff isn't friendly. Everytime I come workers are rude and it takes very long to order and receive orders. Went through the drive through today and no one answered. Went in and no one took any orders at all with 12 people (to be exact) waiting in line to place their order (ghosttown behind the counter). Now although I don't know what was going on in the kitchen or behind the counter, I'm 0 for 5 on pleasant visits. Good location. Bad bad service

Atmosphere: 1

Food: 4

Service: 1

Paige

Foods good but service sucks. Multiple times I have sat at the drive through menu forever waiting to order and no one answers. Went inside and people are there so idk why the drive through doesn’t work. Service is incredibly slow so don’t try to come if you only have an hour for lunch: you won’t make it in time.

Diane holland

Sad can't never get nothing here they turn u away say they aren't taking orders never have what u want it's sad worst location I've ever seen even worst then pines road

Atmosphere: 1

Food: 1

Service: 1

Logan Smith

Always a 20-40 minute wait and out of chicken during their rushes. The inside is always dirty and in disarray. And on top of it all the staff appears to be a bunch of lazy young kids that couldn’t care less. Don’t go here if you have a choice.

Atmosphere: 1

Food: 1

Service: 1

Yourske Chaisson

Not good atall chicken was not good ordered 10 pc mix only got one breast no drum stick. The biscuits had no butter the worst biscuits ever don't go to this locationWill be going to southern classic

tellsmom

Awful visit. The person taking order literally was leaned over half laying on counter. No fries. After we attempted unsuccessfully to get our drinks, the same person said only sprite works. Never said anything to us when we were ordering or while we tried all the different types and kept getting just carbonated water. I ordered 2 piece dark and one of the pieces was a wing! Chicken was very greasy and seemed like it had been cooked a long time ago. I normally like Popeye’s but I will never return to this one

Atmosphere: 1

Food: 1

Service: 1

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