Posados Cafe - E Bert Kouns Industrial

1355 E Bert Kouns Industrial Loop, Shreveport
(318) 524-2000

Recent Reviews

Sort by
Ms. Carolyn G Merritt (Ms. Carol)

The food was pretty good. Our waitress was absolutely phenomenal tho. She has the best tableside demeanor and was prompt and on top of her A game. Wild definitely revisit this location.

Kaitlyn Barker

We came in last Friday night 4 of us 2 adults 2 kids was easy to get a seat wasn't too busy maybe 10 tables in the place taken but we waited over 45 min for food and with two little ones under 5 its hard to keep them so entertained.. my husband's food then came out wrong got chicken instead of beef. I also asked for sour cream and seemed to get ranch? Was confused but just dealt with it after the long wait for food and corrections. The server apologized and was very nice as was manager they said they'd take a meal off but then only discounted 8 or 9 dollars. The table to the right of us another family they seemed to get messed up food or just took to long as well once it came they boxed it all up and left. Looked very irritated. We moved back and used to love coming here back in 2016 to 2019 thinking covid may have changed it sadly.

Jordan Gillam

Took a while to get seated. Food was decent. Check your receipt to make sure they didn't charge a tip on your card after you have given a cash tip. Happened to us. We were refunded but I'm glad we cought it before we left the restaurant.

Annette Neugent

I enjoyed the hot food and the waitress was right on target. My son enjoyed his meal as well. I would highly recommend you try it out. Well pleased. Also I ask a nice lady to turn ceiling fan off over our table and I appreciated her doing it for me. Thanks for a pleasant eating experience. I will be back my son also.

Anea' Carter

If I could give zero stars I would. Saturday afternoon we got there and ordered drinks, I had to send my margarita back because it was bitter. The waitress said the original bartender was off so I ordered two more drinks they were perfect. My friend's blackberry margarita was separated not strained nor stirred she sent it back. We ordered our food NEVER RECEIVED FOOD. After waiting an hour and noticing people who arrived after us had gotten food and drinks we decided to leave. The MOD was as awful and pathetic as our server she didn't have a clue to what was going on. By far the worst place we definitely will not be returning and it was my birthday weekend.

Rodney Andes

Food was Great waitress wasn’t. She kept trying to get us to order even though the whole party wasn’t there yet. When they arrived she tried to get us to order and they haven’t sat down yet. Then she never had a smileOr asked if we needed anything else dessert. Just so sour. Then when the tip wasn’t what she expected she followed us to the cars and asked if we were ashamed not leaving a bigger tip. She is lucky she got anything. We won’t go back to that establishment. Never a problem at the other restaurants.

Deborah Morgan

Our beef fajita were very good. Sadly not much meat, lots of onions. The flour tortillas were under cooked. Salsa was good. Chips were tough. Beans and rice were good. Short handed, everyone was friendly and doing their best.

Mel C

Excellent chicken fajitas. Juicy and not over cooked. Best Posados location.

Cathy Brown

Sunday evening, nearly empty and still waiting on our food. 45 minutes so far. Rude hostess, but nice waitress. Cook was busy on his phone while our waitress was waiting for our food. Unbelievable. Can't rate the food, not sure if we'll ever get it. Got our food and walked out. The carnitas on my street tacos was spoiled. Disgusting.

Pruitt Moe Shae

Very prejudice against black people. I don’t eat here but I door dash and they are so rude and not helpful it’s a pitiful Shame

Daniele Davis

Ate here tonight for the first time on the Shreveport side. Our waiter was new but wonderful and the live music by Tim Williams was amazing! Will definitely be back soon.

Corey Lee

My family and I came to eat here tonight and got seated right away. The chips and salsa came out super fast, too. As we are sitting there the host came back to our table 15 minutes later and apologized that we had no server and he got our drinks (really nice guy). Drinks came out, but still no server and no more chips and salsa. Sat there for another 15 minutes and still no clue who our server is. I’m amazed this place is still open and more than likely it will be another year or two before we try it again. Management please hire more staff!!

Jason Scime

Excellent place to grab lunch or dinner. The food was great and our server did an excellent job taking care of us and we had a large group. Our drinks were always full, our order was correct, and the food was delicious

Tamara

This place was good not anymore. The only thing we enjoyed was the chips n salsa, the place wasn't even busy only 3 tables water over 45min still didn't get our food finally I asked for the ticket to pay for our drinks left and got some fast food.. never will we return

Sami Allgood

Took my husband out for lunch for Father’s Day. Our family frequently visits this location and our past few visits have not been great, but we will never be coming back after the experience we had today. We were sat at a booth and were brought our drinks fairly quickly, but after waiting 25 minutes for our food our 2 year old was getting rambunctious so we asked if we could move out to the patio. We asked for chips and tortillas, those never arrived. 15 minutes after being seated on the patio, our food arrived. I am highly allergic to cheese and had made that very clear when placing my order, my food still came to the table covered in cheese. The waitress dropped my plate as she picked it up and it shattered on the ground next to our table, I completely understand that accidents happen, but the broken plate and food was left there for more than half an hour and was swarming with flies. We had to ask the manager to have someone come clean it up. Another 20 minutes went by and I watched from the window as our waitress brought my order back out of the kitchen and proceeded to set it down next to another table in order to take someone else’s order first before bringing it out to me. Once she brought it out to our table, my order was not only still incorrect as it came with absolutely nothing on it this time, but there was also a hair on my food. The waitress watched me pick it off and I told her to just bring me the toppings that were supposed to be on my tacos. At this point we also asked again for chips and tortillas. After another 20 minutes of nothing being brought out, my husband went to the manager. The manager took my order off of the ticket and asked if I wanted my food remade yet again. I told her no. She then brought our check out with a 20% discount, our check was still $30. After the horrendous service we had, having to keep our 2 year old from trying to pick up broken pieces of plate for over half an hour and fighting off the flies that were surrounding our table, asking numerous times for the complementary chips and tortillas and never receiving them, a hair in my food and an incorrect order TWICE, I don’t think we should have had to pay a single dime. Never in my life have I not left a tip, but today was that day. I’ll also add that the restaurant was not busy by any means. There were numerous empty tables and we were the only ones out on the patio.

Loading...