Sonic Drive-In

Sarcastic staff, ordered in drive through with only 2 cars. We ordered 2 cheeseburger meals, super fast service. We live 5 minutes from this Sonic location. Got home my spouse started eating his burger 1/2 way through eating his burger he threw up. I looked at both burgers and the lettuce, tomato was not fresh and looked like had been scraped off the bottom of cross lake. Drive through wasn’t very busy (2 cars) at all and we should have had fresh lettuce and tomato on our burger, instead we were served a burger that was already made up and been sitting under hot lights for several days. This location hasn’t been serving good food for the past 6-8 months. We just chalked it up as staff/manager issues, now starting to wonder if it’s the owner. With all of the negative reviews out their manager should have stepped up on the staffing. Now just shows owner doesn’t seem to care that much about customers. I never do reviews but this is ridiculous. I don’t want a free meal for being served soggy burgers that made us sick and I don’t want an apology. Don’t ask that I call you either in response to my review, I would like to order an old fashion cheese burger with fresh cheese, lettuce, and tomato from Sonic. Owner step up/clean up your business. Thank you! I believe the public would like fresh burgers.

Atmosphere: 1

Food: 1

Service: 1

The worst!!! Out of ice-cream, but took my money anyway. Wouldn't give a refund because the order was through the app. No apologies. Had to call for a refund, and the lady on the other end could only apply a gift card to my account. The attitude from the management here was like it was my fault for using the Sonic app.

I have never received such bad service at any Sonic.

There are Sonics everywhere in this area. Pick a different one.

Atmosphere: 1

Food: 1

Service: 1

Great food great atmosphere

Atmosphere: 5

Food: 5

Service: 5

Didn’t give me 3 of my corn dogs or any marinara sauce after I ordered 20 of them. Hung up in my face when I called and asked how we could fix it. I wish it was illegal to be in the food industry and not be able to follow printed directions on a little white ticket and put it in a bag. I seriously don’t understand. Every time I come here

Atmosphere: 1

Food: 1

Service: 1

I came here a few months ago one morning and ordered an iced coffee and it was spoiled. Then they gave me another one and it wasn’t made correctly. I also just left there today and waited 15 minutes for 2 slushies. I didn’t even get the slushies I just left. 10 cars passed after me and left before. Plus the voice screen is always not working.

Food: 1

Service: 1

This is by far the worst Sonic in Shreveport. I have visited this location twice in the last week because it is close to my home. Both times I have sat in the drive thru for 10 minutes or longer and not been waited on. Today when I arrived around 5:50 there were literally on3 cars on the lot and two cars in drive thru. There was a manager and employee sitting out front. When I pulled up to the drive thru window there were two male employees with head sets on, but no one could explain why I was never acknowledged in the drive thru line. I want be returning. This is ridiculous!

Sonic is always good.

Just overall great

Atmosphere: 5

Food: 5

Service: 5

While the service was timely and the food was pretty good (the kids were the judges) the only thing I had a problem with was the ordering screens, seems to be a problem at all the sonics with them not working. But, I'd go back to this sonic again.

Atmosphere: 2

Food: 4

Service: 4

Pulled up waited in the carhop area for over 30minutes workers just walking by looking
Not saying a word. Not sorry we are short staffed SOMETHING! No they ignored me and others that were just waiting! Do better! Find better people with better attitudes! It’s not the customers fault if you’re short staffed if that’s even the case.

Saturday night 11:45pm wanted sonic..there was a truck at the window. I pull up to the drive thru and no one says anything to us. But I can hear the females thru the headset coming thru the speaker. She could have said they close early on Saturday nights. How very rude

Milkshake not mixed thoroughly, thus had concentrated mix throughout which is disgusting. Mom was very pleased with her premium chicken bites!!

Food: 4

Service: 5

This place is a joke they gave me a stale bun that could bust a window and onions after I repeatedly told them no onions

Atmosphere: 1

Food: 1

Service: 1

This sweet little angel voice came over the
intercom and she was so professional and made sure I had my order correctly ,even though I kept cutting her off accidentally. Her name she said was Aniya good job sweetheart,keep up the great work !! I visit this location all the time and always have great service. The one right here by the neighborhood Walmart off of Linwood

Got here at 7:28 pm, pushed the button, and got no response, so we decided to order through the app. We didn't receive our food until 8:09 pm. It was one meal, two cheeseburgers, and two pretzels. We ended up driving up to the window because they forgot one of my pretzels.

Atmosphere: 3

Food: 4

Service: 2