On my birthday (10-25) I went into Subway on Hearne Ave in Shreveport,LA. I told the young guy behind the counter what I want and he was very non chalant, non communicative, never greeted me, when I asked a question he shook his head. I actually asked him if he could talk and the young lady that was on duty that night was equally as rude. I went back on Friday (11-01-24) and decided to speak to the manager that (Teri) about my horrible experience on my birthday and she was unconcerned and NEVER once apologized for my experience on my birthday. I have decided to NEVER eat at another Subway again, I have told numerous family & friends, and I plan/ have posted on Facebook about my experiences.
Atmosphere: 2
Food: 2
Service: 1
Kimberly Masters
The manager at Subway on Herndon Avenue was very rude. Prior to Miss Tiffany starting on my sandwich. I informed her that I would like my bread toasted with cheese before placing the tuna. She proceeded to put the tuna on the bread. I informed her again that I did not want the tuna toasted she took the tuna off and started mumbling under her breath, I asked her was there a problem and she proceeded to say nothing but started throwing would appear to be a mini tantrum. I told her to forget about the order, and I would be contacting someone in regards to the service. the lady at the counter asked me was everything OK? I proceeded to tell her what was happening, and Miss Tiffany notified me at that time that she was the manager. and told me to have a nice day in a condescending way . I told her that everyone has the answer to someone. I contacted the manager Miss Melissa and she pretty much blew me off and said she would she’s sorry that happened and she will review the tapes. She also told me that it was no need to contact anyone else or write any emails because they would just come back to her. If you’re just looking for a quick sandwich this is the place if you’re looking for customer service please don’t go here.
Atmosphere: 1
Service: 1
Maryland Don't Bend
The sandwich artist left before even cutting with the knife still in it.Did something else, didn't change gloves.Atmosphere between employees was terrible.Last visit employees didn't know what they were doing charging wrong price (I asked B4 I ordered cause I only had the correct change).
Atmosphere: 3
Food: 2
Service: 3
fran porter
I ordered online. Meatball sub easy order. The website gives u options to have bottled drinks or fountain drinks. I order bottled drinks when I am out of town so I did so. The woman brought me a fountain drink and had an attitude that I wouldn't accept it. She poured the drink out next to my car with an attitude. And damn near threw the bottle bri k at me and she stormed away without a word.
Amanda Humprhey
It's subway lol come on.. it's subs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken
francheska porter
I ordered online. Meatball sub easy order. The website gives u options to have bottled drinks or fountain drinks. I order bottled drinks when I am out of town so I did so. The woman brought me a fountain drink and had an attitude that I wouldn't accept it. She poured the drink out next to my car with an attitude. And damn near threw the bottle bri k at me and she stormed away without a word.
Cristopher Garza (BoB)
Fresh food fast service and clean dining room
Mendy Curry
Absolutely lovely service. Food was excatly how I wanted. Really clean store.
The Best place to eat my favorite place to eat 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Cookies, Bacon Egg & Cheese, Chocolate Chip Cookie, Wrap, Oven Roasted Turkey, Coca-Cola Classic, Potato Chip
On my birthday (10-25) I went into Subway on Hearne Ave in Shreveport,LA. I told the young guy behind the counter what I want and he was very non chalant, non communicative, never greeted me, when I asked a question he shook his head. I actually asked him if he could talk and the young lady that was on duty that night was equally as rude. I went back on Friday (11-01-24) and decided to speak to the manager that (Teri) about my horrible experience on my birthday and she was unconcerned and NEVER once apologized for my experience on my birthday. I have decided to NEVER eat at another Subway again, I have told numerous family & friends, and I plan/ have posted on Facebook about my experiences.
Atmosphere: 2
Food: 2
Service: 1
The manager at Subway on Herndon Avenue was very rude. Prior to Miss Tiffany starting on my sandwich. I informed her that I would like my bread toasted with cheese before placing the tuna. She proceeded to put the tuna on the bread. I informed her again that I did not want the tuna toasted she took the tuna off and started mumbling under her breath, I asked her was there a problem and she proceeded to say nothing but started throwing would appear to be a mini tantrum. I told her to forget about the order, and I would be contacting someone in regards to the service. the lady at the counter asked me was everything OK? I proceeded to tell her what was happening, and Miss Tiffany notified me at that time that she was the manager. and told me to have a nice day in a condescending way . I told her that everyone has the answer to someone. I contacted the manager Miss Melissa and she pretty much blew me off and said she would she’s sorry that happened and she will review the tapes. She also told me that it was no need to contact anyone else or write any emails because they would just come back to her. If you’re just looking for a quick sandwich this is the place if you’re looking for customer service please don’t go here.
Atmosphere: 1
Service: 1
The sandwich artist left before even cutting with the knife still in it.Did something else, didn't change gloves.Atmosphere between employees was terrible.Last visit employees didn't know what they were doing charging wrong price (I asked B4 I ordered cause I only had the correct change).
Atmosphere: 3
Food: 2
Service: 3
I ordered online. Meatball sub easy order. The website gives u options to have bottled drinks or fountain drinks. I order bottled drinks when I am out of town so I did so. The woman brought me a fountain drink and had an attitude that I wouldn't accept it. She poured the drink out next to my car with an attitude. And damn near threw the bottle bri k at me and she stormed away without a word.
It's subway lol come on.. it's subs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken
I ordered online. Meatball sub easy order. The website gives u options to have bottled drinks or fountain drinks. I order bottled drinks when I am out of town so I did so. The woman brought me a fountain drink and had an attitude that I wouldn't accept it. She poured the drink out next to my car with an attitude. And damn near threw the bottle bri k at me and she stormed away without a word.
Fresh food fast service and clean dining room
Absolutely lovely service. Food was excatly how I wanted. Really clean store.
Vegetarian options: Veggie sub was delicious
Kid-friendliness: High chair and kids meals
Parking: Parking on front and both sides
Wheelchair accessibility: Multiple handicap parking spot
Best subway in town.
Restaurantji Recommends
Very nice and clean restaurant
always a great experience
First time using app,staff was friendly.Cookies were good very fresh.
Friendly neat clean and good food
YOU CAN ENJOY DIFFERENT SANDWICHES ?, PIZZA TO YOUR LIKING VARIETY OF CHIPS DRINKS ?? ETC
Atmosphere: 5
Food: 3
Service: 2
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