Worst location I’ve ever been to. I came around 7:25pm to get my family and I something to eat. Once we walked in we were told that no one can take our order that there are mobile orders before us that need to be taken care of. So we decided to wait, we watched four other families walk in and walk straight out because of the service being so slow. We waited 34 minutes and went back up to the ordering section to see if we could finally order (7:54pm) and they told us we had 6 mobile orders in front of us that they still cannot and will not take our order. So we decided to leave and head to the nearest subway. Will not be back. Poor customer service. They had 5 employees in there so no they weren’t short staffed
Atmosphere: 1
Service: 1
Recommended dishes: Sandwich
liam artman
I was lured into this establishment under false pretenses. The 6.99 footlong meal is only available to online customers who sign up for the subway cult... this discovery was only made clear to me after talking to one of the employees. I am disgusted at what subway corporate has done to draw in their lost crowd. But I shouldn't be surprised, after all, this is the place that produced jared the footlong lover.
*edited typos*
Atmosphere: 1
Food: 1
Service: 1
Tawanna Browne
I came to this location at 8:40 p.m and was refused service. The worker screamed that WE'RE CLOSED.In which the sign clearly reads closes at 9p.m. It seems as though that the employees would rather leave at 9 versus following the guidelines of its franchise or corporation. This is a terrible way of running this business.
Lyrical Shadowss
Paid for double cheese. Got no cheese. Paid for extra mayo. Light mayo. They'll tell you two different ways that coupons work so you still end up paying full price. Save yourself the trouble and go to literally any other location in the area instead of this one.
Atmosphere: 2
Food: 2
Service: 3
P P
If I show up at 8:52 pm and the sign states that closing time is 9:00 pm I expect to be served. No questions asked. Don’t tell me you’re closed! This literally just happened… May 8, 2024
Atmosphere: 1
Service: 1
Jay E
The owner needs to hire better management. I placed a mobile order to pick up before school and was refused service. The manager claims that they open at 9 am. It's listed 8 am online and on the door. She also claims she didn't get any order, and when I confirmed it to be for this Subway, she didn't even bother to check their system, just told me to leave. Didn't cancel my order either, so I can't get refunded. What does a door have to do with your mobile ordering systems? This specific subway is always so lazy and flat-out rude. I suggest going to the other subway further down Greenwood Rd or another location. Any subway, but this one, honestly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Jamie E
The owner needs to hire better management. I placed a mobile order to pick up before school and was refused service. The manager claims that they open at 9 am. It's listed 8 am online and on the door. She also claims she didn't get any order, and when I confirmed it to be for this Subway, she didn't even bother to check their system, just told me to leave. Didn't cancel my order either, so I can't get refunded. What does a door have to do with your mobile ordering systems? This specific subway is always so lazy and flat-out rude. I suggest going to the other subway further down Greenwood Rd or another location. Any subway, but this one, honestly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Chandra Richmond
Subway has made lunch more enjoyable. I appreciate the different selections of soup service hot and fresh daily. The smiles of the servers are very inviting and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Kari Pelaez
Very rude and steal ur money and won’t give your food would not recommend them to anyone. At all don’t go here or eat here
Atmosphere: 1
Food: 1
Service: 1
Nicholas Jones
Subway is subway, pretty much anywhere you go. I found the restaurant to be clean and the staff was friendly and prepared my sandwich quickly and well.
Angela was great and my sandwich was perfect she does such a great job...with the employee and making sure you are treated well great job...I am back in Texas but when I come back to Shreveport I will visit this location for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Marcellina Lopez
Best Subway around!
Atmosphere: 5
Food: 5
Service: 5
Tonny R
Any particular reason that nobody in the store can answer a simple question such as what day broccoli soup is served? Absolutely no excuse for rudeness. Rude service is inexcusable. Get a non-service job if you can't be nice.
Service: 1
Thomas Maroon
I don’t know why not being open during your stated business hours is becoming so common. Open at 8 but doors locked at 8:30? Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Gary Cook
TERRIBLE SERVICE. DOESN'T HONOR SUBWAY COUPONS. WILL NOT BE BACK TO THIS
Worst location I’ve ever been to. I came around 7:25pm to get my family and I something to eat. Once we walked in we were told that no one can take our order that there are mobile orders before us that need to be taken care of. So we decided to wait, we watched four other families walk in and walk straight out because of the service being so slow. We waited 34 minutes and went back up to the ordering section to see if we could finally order (7:54pm) and they told us we had 6 mobile orders in front of us that they still cannot and will not take our order. So we decided to leave and head to the nearest subway. Will not be back. Poor customer service. They had 5 employees in there so no they weren’t short staffed
Atmosphere: 1
Service: 1
Recommended dishes: Sandwich
I was lured into this establishment under false pretenses. The 6.99 footlong meal is only available to online customers who sign up for the subway cult... this discovery was only made clear to me after talking to one of the employees. I am disgusted at what subway corporate has done to draw in their lost crowd. But I shouldn't be surprised, after all, this is the place that produced jared the footlong lover.
*edited typos*
Atmosphere: 1
Food: 1
Service: 1
I came to this location at 8:40 p.m and was refused service. The worker screamed that WE'RE CLOSED.In which the sign clearly reads closes at 9p.m. It seems as though that the employees would rather leave at 9 versus following the guidelines of its franchise or corporation. This is a terrible way of running this business.
Paid for double cheese. Got no cheese. Paid for extra mayo. Light mayo. They'll tell you two different ways that coupons work so you still end up paying full price. Save yourself the trouble and go to literally any other location in the area instead of this one.
Atmosphere: 2
Food: 2
Service: 3
If I show up at 8:52 pm and the sign states that closing time is 9:00 pm I expect to be served. No questions asked. Don’t tell me you’re closed! This literally just happened… May 8, 2024
Atmosphere: 1
Service: 1
The owner needs to hire better management. I placed a mobile order to pick up before school and was refused service. The manager claims that they open at 9 am. It's listed 8 am online and on the door. She also claims she didn't get any order, and when I confirmed it to be for this Subway, she didn't even bother to check their system, just told me to leave. Didn't cancel my order either, so I can't get refunded. What does a door have to do with your mobile ordering systems? This specific subway is always so lazy and flat-out rude. I suggest going to the other subway further down Greenwood Rd or another location. Any subway, but this one, honestly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
The owner needs to hire better management. I placed a mobile order to pick up before school and was refused service. The manager claims that they open at 9 am. It's listed 8 am online and on the door. She also claims she didn't get any order, and when I confirmed it to be for this Subway, she didn't even bother to check their system, just told me to leave. Didn't cancel my order either, so I can't get refunded. What does a door have to do with your mobile ordering systems? This specific subway is always so lazy and flat-out rude. I suggest going to the other subway further down Greenwood Rd or another location. Any subway, but this one, honestly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Subway has made lunch more enjoyable. I appreciate the different selections of soup service hot and fresh daily. The smiles of the servers are very inviting and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Very rude and steal ur money and won’t give your food would not recommend them to anyone. At all don’t go here or eat here
Atmosphere: 1
Food: 1
Service: 1
Subway is subway, pretty much anywhere you go. I found the restaurant to be clean and the staff was friendly and prepared my sandwich quickly and well.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Angela was great and my sandwich was perfect she does such a great job...with the employee and making sure you are treated well great job...I am back in Texas but when I come back to Shreveport I will visit this location for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Best Subway around!
Atmosphere: 5
Food: 5
Service: 5
Any particular reason that nobody in the store can answer a simple question such as what day broccoli soup is served? Absolutely no excuse for rudeness. Rude service is inexcusable. Get a non-service job if you can't be nice.
Service: 1
I don’t know why not being open during your stated business hours is becoming so common. Open at 8 but doors locked at 8:30? Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE SERVICE. DOESN'T HONOR SUBWAY COUPONS. WILL NOT BE BACK TO THIS
Atmosphere: 1
Food: 1
Service: 1
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