The owner needs to hire better management. I placed a mobile order to pick up before school and was refused service. The manager claims that they open at 9 am. It's listed 8 am online and on the door. She also claims she didn't get any order, and when I confirmed it to be for this Subway, she didn't even bother to check their system, just told me to leave. Didn't cancel my order either, so I can't get refunded. What does a door have to do with your mobile ordering systems? This specific subway is always so lazy and flat-out rude. I suggest going to the other subway further down Greenwood Rd or another location. Any subway, but this one, honestly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Chandra Richmond
Subway has made lunch more enjoyable. I appreciate the different selections of soup service hot and fresh daily. The smiles of the servers are very inviting and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Kari Pelaez
Very rude and steal ur money and won’t give your food would not recommend them to anyone. At all don’t go here or eat here
Atmosphere: 1
Food: 1
Service: 1
Nicholas Jones
Subway is subway, pretty much anywhere you go. I found the restaurant to be clean and the staff was friendly and prepared my sandwich quickly and well.
Atmosphere: 5
Food: 5
Service: 5
Tamekia R
Angela was great and my sandwich was perfect she does such a great job...with the employee and making sure you are treated well great job...I am back in Texas but when I come back to Shreveport I will visit this location for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Tonny R
Any particular reason that nobody in the store can answer a simple question such as what day broccoli soup is served? Absolutely no excuse for rudeness. Rude service is inexcusable. Get a non-service job if you can't be nice.
Service: 1
Thomas Maroon
I don’t know why not being open during your stated business hours is becoming so common. Open at 8 but doors locked at 8:30? Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Gary Cook
TERRIBLE SERVICE. DOESN'T HONOR SUBWAY COUPONS. WILL NOT BE BACK TO THIS
Atmosphere: 1
Food: 1
Service: 1
Carlos Orozco
The ladies that attended me were great!
Atmosphere: 5
Food: 5
Service: 5
Jasmine U.
I wouldn't eat here if it was the last restaurant on Earth! They have trash ass customer service. An app order that they should've been able to assist with malfunctioned and took my money off my card without sending them my order. I get there and proceed to show whoever the heavy set female was my order and give her my name. She then tells me oh we haven't received it yet, the order was put in 20 mins before I got there. I said okay and walked back out to my car. I come back and I tell her my order disappeared from the screen after refreshing the app and asked her has it still not come through she tells me no. I then say okay well I'm not sure what's happening but it took my money off my card. Is there any thing other than the transaction that was taken off my card that you have to show I have made an order. She then proceeds to go get a receipt and hand it to me and tell me to call the 800 number. The 800 number also gets you nowhere it doesn't get u to a live rep just tells u to email them about the issue. WHO THE FUCK WANTS TO WAIT ON E-MAILS WHEN THEYVE COME TO GET FOOD THEY PAID FOR AND EVERYONE IN THE ESTABLISHMENT ACTING AS IF THEY CANT DO ANYTHING ABOUT IT! After about 5 try's with number she gave me I call in to ask her is there anything else they can do, she goes to tell me to just dispute the transaction as if the money would just go back to my card automatically on a Saturday ! Hell no ! So I'm quiet for a min and without saying anything she just puts me on hold. At this point I'm furious and fighting mad. I sit outside 10 more min to calm down before I call again to ask about the manager or someone above her. She tells me the manager is aware of the situation. Okay so what's the manager going to do about it because at this point give me my money or my food nothing else needs to be said! She try's to reiterate me calling my damn bank and it this point speaking with this young lady was out the window so I asked for the managers number and she tells me she can't give out that information. So I ask if I can give her my info to give to the manager to have him/she call me so I can speak to someone who can actually do something about this. She basically disregards it and tells me it ain't nothing else she can do for me and to do what she told me to do by calling my bank. I hang up on her face as she's talking rightfully so because I'm very sure if it was her money and food she would feel exactly the same way. She showed no sentiment towards the situation and she acted as if she didn't even care it was basically whatever to her. I am beyond upset and I will be placing a complaint every where I can about this situation so others can know how y'all play with people's funds and don't offer any type of solution other than to call your bank or the 800 numberAnd another thing to the young lady who insisted my bank could stop the transaction and only provided that info as assistance for not giving me my damn food or money back. MY BANK COULD NOT PROCESS A REFUND BECAUSE IT WAS PENDING AS I TOLD YOU OVER THE PHONE IT HAD BEEN FROM YALLS END BECAUSE YOU CANNOT DISPUTE PENDING TRANSACTIONS UNTIL IT HAS SETTLED WHICH COULD TAKE DAYS ! Ugly ass
For years the only cookie I would purchase was the oatmea raisin cookie. Now things have changed . The oatmeal raisin cookie tastes salty to me . That cookie has been dethroned by the double chocolate cookie . I am a chocolateholic
J D
Anthony, Jori, and Hope just gave me the best customer service I've ever had. Somebody give these people a raise!
Atmosphere: 5
Food: 5
Service: 5
Almighty B.
2 workers in there today. One was a young dude very kind and attentive, the other was an abrasive young lady. My salad was pretty good and the inside was clean enough. Ingredients were fresher than expected but there are better functioning subways.
F. Hawkins
Loved the happy and joyful attitudes of the workers. Made my day ❤️
The owner needs to hire better management. I placed a mobile order to pick up before school and was refused service. The manager claims that they open at 9 am. It's listed 8 am online and on the door. She also claims she didn't get any order, and when I confirmed it to be for this Subway, she didn't even bother to check their system, just told me to leave. Didn't cancel my order either, so I can't get refunded. What does a door have to do with your mobile ordering systems? This specific subway is always so lazy and flat-out rude. I suggest going to the other subway further down Greenwood Rd or another location. Any subway, but this one, honestly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Subway has made lunch more enjoyable. I appreciate the different selections of soup service hot and fresh daily. The smiles of the servers are very inviting and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Very rude and steal ur money and won’t give your food would not recommend them to anyone. At all don’t go here or eat here
Atmosphere: 1
Food: 1
Service: 1
Subway is subway, pretty much anywhere you go. I found the restaurant to be clean and the staff was friendly and prepared my sandwich quickly and well.
Atmosphere: 5
Food: 5
Service: 5
Angela was great and my sandwich was perfect she does such a great job...with the employee and making sure you are treated well great job...I am back in Texas but when I come back to Shreveport I will visit this location for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Any particular reason that nobody in the store can answer a simple question such as what day broccoli soup is served? Absolutely no excuse for rudeness. Rude service is inexcusable. Get a non-service job if you can't be nice.
Service: 1
I don’t know why not being open during your stated business hours is becoming so common. Open at 8 but doors locked at 8:30? Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE SERVICE. DOESN'T HONOR SUBWAY COUPONS. WILL NOT BE BACK TO THIS
Atmosphere: 1
Food: 1
Service: 1
The ladies that attended me were great!
Atmosphere: 5
Food: 5
Service: 5
I wouldn't eat here if it was the last restaurant on Earth! They have trash ass customer service. An app order that they should've been able to assist with malfunctioned and took my money off my card without sending them my order. I get there and proceed to show whoever the heavy set female was my order and give her my name. She then tells me oh we haven't received it yet, the order was put in 20 mins before I got there. I said okay and walked back out to my car. I come back and I tell her my order disappeared from the screen after refreshing the app and asked her has it still not come through she tells me no. I then say okay well I'm not sure what's happening but it took my money off my card. Is there any thing other than the transaction that was taken off my card that you have to show I have made an order. She then proceeds to go get a receipt and hand it to me and tell me to call the 800 number. The 800 number also gets you nowhere it doesn't get u to a live rep just tells u to email them about the issue. WHO THE FUCK WANTS TO WAIT ON E-MAILS WHEN THEYVE COME TO GET FOOD THEY PAID FOR AND EVERYONE IN THE ESTABLISHMENT ACTING AS IF THEY CANT DO ANYTHING ABOUT IT! After about 5 try's with number she gave me I call in to ask her is there anything else they can do, she goes to tell me to just dispute the transaction as if the money would just go back to my card automatically on a Saturday ! Hell no ! So I'm quiet for a min and without saying anything she just puts me on hold. At this point I'm furious and fighting mad. I sit outside 10 more min to calm down before I call again to ask about the manager or someone above her. She tells me the manager is aware of the situation. Okay so what's the manager going to do about it because at this point give me my money or my food nothing else needs to be said! She try's to reiterate me calling my damn bank and it this point speaking with this young lady was out the window so I asked for the managers number and she tells me she can't give out that information. So I ask if I can give her my info to give to the manager to have him/she call me so I can speak to someone who can actually do something about this. She basically disregards it and tells me it ain't nothing else she can do for me and to do what she told me to do by calling my bank. I hang up on her face as she's talking rightfully so because I'm very sure if it was her money and food she would feel exactly the same way. She showed no sentiment towards the situation and she acted as if she didn't even care it was basically whatever to her. I am beyond upset and I will be placing a complaint every where I can about this situation so others can know how y'all play with people's funds and don't offer any type of solution other than to call your bank or the 800 numberAnd another thing to the young lady who insisted my bank could stop the transaction and only provided that info as assistance for not giving me my damn food or money back. MY BANK COULD NOT PROCESS A REFUND BECAUSE IT WAS PENDING AS I TOLD YOU OVER THE PHONE IT HAD BEEN FROM YALLS END BECAUSE YOU CANNOT DISPUTE PENDING TRANSACTIONS UNTIL IT HAS SETTLED WHICH COULD TAKE DAYS ! Ugly ass
Restaurantji Recommends
For years the only cookie I would purchase was the oatmea raisin cookie. Now things have changed . The oatmeal raisin cookie tastes salty to me . That cookie has been dethroned by the double chocolate cookie . I am a chocolateholic
Anthony, Jori, and Hope just gave me the best customer service I've ever had. Somebody give these people a raise!
Atmosphere: 5
Food: 5
Service: 5
2 workers in there today. One was a young dude very kind and attentive, the other was an abrasive young lady. My salad was pretty good and the inside was clean enough. Ingredients were fresher than expected but there are better functioning subways.
Loved the happy and joyful attitudes of the workers. Made my day ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
Good food fast with friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian, Steak