While placing my order i heard someone in the kitchen calling me ugly, employees cussing as loud as can be. Placed my order and had to ask for my cup to get a drink. Also an elderly couple came in waiting for atleast 15 minutes for help and no one helped so they left. The drink fountain is also dirty they dont clean it and it tastes disgusting. Overall TERRIBLE customer service do NOT come to this taco bell unless you want an unpleasant experience.
Atmosphere: 2
Food: 4
Service: 1
Donny Stringer
All the employees do is sit around. Force to use the Kiosk. No customer service whatsoever so ever.
Atmosphere: 1
Food: 2
Service: 1
Susan Loflin
I miss the interaction between me and the person taking my order. It seems more personable than having a touch screen ordering device.
Atmosphere: 5
Food: 5
Service: 5
Madisyn Edwards
I’m in my second trimester of being pregnant and I decided to go to Taco Bell in which I’ve been craving with my Fiancé and we also got something for his brother. We got 2 of the new Nugget Deluxe Box, nuggets were burnt, and each box had a different amount of nuggets in it, one was 7 one was 8.. isn’t there supposed to be 10? We didn’t get the spicy ranch sauce for it either. We were missing 3 tacos in total, the box comes with a chalupa and a hard taco we were missing both hard tacos. I got the Quesadilla COMBO I didn’t even get my hard taco that is supposed to come with it, and along with that I went to take my quesadilla out and it’s STONE cold and hard. So they served me a left out one. DISGUSTING!! The lady we spoke to on the speak was extremely rude she had an attitude the entire time. I wonder if the manager is happy with their “Team” this place is disgusting, workers and food! Would NOT recommend..
Atmosphere: 1
Food: 1
Service: 1
Jayme Castleberry
Order was placed incorrectly and when asked to fix it, a very rude attitude was displayed with facial expressions that were very hurtful overall, it was a very unpleasant experience
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco
Jessica Phelps
Black skinned female workers complained about being dirty while working. Choose another location if able.
Gloria Leyva
Employees so rude. Very unpleasant service
Atmosphere: 1
Food: 1
Service: 1
Don’t worry About it
Workers talk to people any kind of way and think people suppose to just let it happen. Definitely need new workers especially management. Kathy however is the best manager I’ve seen work there . Get her better workers
Atmosphere: 1
Food: 3
Service: 1
Britton Evans
Rude and abrupt drive Thru lady. Just killed my mood.
Brenda had a poor attitude she didn’t put condiments that came with my order on my food she never said they was out she just said it’s not on her line with a attitude they was not out she just didn’t want too go get it I had too come back twice for tha same thing I didn’t give attitude or anything but I do appreciate tha cashier for helping me out
Service: 1
Betty Hampton
One thing they forgot to give me my drink.
Atmosphere: 5
Food: 5
Service: 5
Lexiy Goodwin
We ordered through drive through tonight, at 1901. When we got home and opened our pintos and cheese, two bites in and a clump of straight black hair comes out... are you kidding???? My skin won't stop crawling.
Atmosphere: 2
Food: 1
Service: 4
Christopher Wilson
To start your cashier was making my food than she stop for a birthday gift. This was at 1:10 pm I ordered my food around 12:50 pm now just getting my food made at 1:20 pm very disappointing and terrible service to have your cashier walk around showing her bag off to everyone instead of taking care of your customers
While placing my order i heard someone in the kitchen calling me ugly, employees cussing as loud as can be. Placed my order and had to ask for my cup to get a drink. Also an elderly couple came in waiting for atleast 15 minutes for help and no one helped so they left. The drink fountain is also dirty they dont clean it and it tastes disgusting. Overall TERRIBLE customer service do NOT come to this taco bell unless you want an unpleasant experience.
Atmosphere: 2
Food: 4
Service: 1
All the employees do is sit around. Force to use the Kiosk. No customer service whatsoever so ever.
Atmosphere: 1
Food: 2
Service: 1
I miss the interaction between me and the person taking my order. It seems more personable than having a touch screen ordering device.
Atmosphere: 5
Food: 5
Service: 5
I’m in my second trimester of being pregnant and I decided to go to Taco Bell in which I’ve been craving with my Fiancé and we also got something for his brother. We got 2 of the new Nugget Deluxe Box, nuggets were burnt, and each box had a different amount of nuggets in it, one was 7 one was 8.. isn’t there supposed to be 10? We didn’t get the spicy ranch sauce for it either. We were missing 3 tacos in total, the box comes with a chalupa and a hard taco we were missing both hard tacos. I got the Quesadilla COMBO I didn’t even get my hard taco that is supposed to come with it, and along with that I went to take my quesadilla out and it’s STONE cold and hard. So they served me a left out one. DISGUSTING!! The lady we spoke to on the speak was extremely rude she had an attitude the entire time. I wonder if the manager is happy with their “Team” this place is disgusting, workers and food! Would NOT recommend..
Atmosphere: 1
Food: 1
Service: 1
Order was placed incorrectly and when asked to fix it, a very rude attitude was displayed with facial expressions that were very hurtful overall, it was a very unpleasant experience
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco
Black skinned female workers complained about being dirty while working.
Choose another location if able.
Employees so rude. Very unpleasant service
Atmosphere: 1
Food: 1
Service: 1
Workers talk to people any kind of way and think people suppose to just let it happen. Definitely need new workers especially management. Kathy however is the best manager I’ve seen work there . Get her better workers
Atmosphere: 1
Food: 3
Service: 1
Rude and abrupt drive Thru lady. Just killed my mood.
Atmosphere: 1
Food: 5
Service: 1
this the worst Taco Bell in Shreveport
Restaurantji Recommends
Brenda had a poor attitude she didn’t put condiments that came with my order on my food she never said they was out she just said it’s not on her line with a attitude they was not out she just didn’t want too go get it I had too come back twice for tha same thing I didn’t give attitude or anything but I do appreciate tha cashier for helping me out
Service: 1
One thing they forgot to give me my drink.
Atmosphere: 5
Food: 5
Service: 5
We ordered through drive through tonight, at 1901. When we got home and opened our pintos and cheese, two bites in and a clump of straight black hair comes out... are you kidding???? My skin won't stop crawling.
Atmosphere: 2
Food: 1
Service: 4
To start your cashier was making my food than she stop for a birthday gift. This was at 1:10 pm I ordered my food around 12:50 pm now just getting my food made at 1:20 pm very disappointing and terrible service to have your cashier walk around showing her bag off to everyone instead of taking care of your customers
Atmosphere: 1
Food: 1
Service: 1
I love taco bell
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cantina Chicken Bowl, Quesadilla, Pizza
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