Whataburger
1650 E BERT KOUN LOOP, Shreveport
(318) 797-7850
Recent Reviews
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Some stores have the laziest workers
Atmosphere: 3
Food: 5
Service: 3
I can't figure out why the burger not as good as they used to be. Still good, but not great. It's still a good value. The staff were friendly and nice.
Atmosphere: 3
Food: 3
Service: 4
Everything is great besides the old lady in the morning working the window doesn’t say anything when you pull up to order so you may sit there 15 minutes unless you holler. Yes holler at her.
Does no good to use the app when you still wait 20 minutes on your food. Time is money. Get faster
Atmosphere: 5
Food: 5
Service: 1
Screwed my burger up. Fries were cold
Food: 2
Service: 3
The food was pretty much as expected - I always order the Bacon/Cheese What-a-burger combo without onion due to my allergy. - There was a single onion which I'm gonna chalk up to backline cross-contamination ( which is still not good but it appears it was on the wrapper before they began assembling the burger) . I did discover that although it SOUNDED good at the time - the Dr. Pepper Blackberry shake - is not for me. Reminded me of old-timey cough medicine.
Atmosphere: 4
Food: 4
Service: 4
Need new management so these people can get it together. First time I didnt even get my mobile order and lost my reward after waiting 45 minutes. Second visit and Now im just being petty sitting in the drive thru line for 18 minutes now and about to drive off which is what they want after being told to hold on a minute. Its always morning time too.
Atmosphere: 1
Food: 1
Service: 1
Burgers were cold, cheese was just thrown on no attempt to melt, order was wrong, fries cold old and hard. $25 for some crap. Not satisfied at all. If you want hot good food made the way you ordered definitely don’t go here.
Atmosphere: 1
Food: 1
Service: 1
I ordered a burger November 10, 2025 and 1 of my patties was still cold and pink on the inside. Idk who cooked my meal but they don’t need to have a job on the grill there.
Atmosphere: 1
Food: 1
Service: 2
I went through the drive-thru and was shorted one hamburger. Rather than complain, I drove back and walked in to reorder. Ordering was fast, but it took almost 20 minutes to get my food.
Atmosphere: 4
Food: 5
Service: 2
place has awful customer service!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Still the best!
Atmosphere: 5
Food: 5
Service: 5
It was bad they took to long for a drink😒😒😒
Kid-friendliness: Goood
Wheelchair accessibility: It’s very good they respect you
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whataburger
Absolutely awful was in line for over 20 minutes. Food here is usually OK but not great. I even called the store to ask if their drive-through was even open never reached the actual window to order. They said they were shortstaffed and could do nothing about it so I just left and went somewhere else and so did many other people. will not be coming back here.
Atmosphere: 1
Food: 2
Service: 1
Unexcusable wait. Poor service in this instance and should have been handled differently by the staff.
Atmosphere: 3
Food: 4
Service: 1
Middle of the night after a 16 hour workday.
The blessing of a 24 business that makes food to order.
I was so glad they were there and polite.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Cheeseburger
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