Food was cold, even after asking if they could make sure it was fresh. Sandwich was dressed incorrectly. I havent had burger king in years and decided to give them another try and this is the second time in a row having issues with burger king. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Eddie Cavin
Waited over 45 minutes through the drive through and never got to order. More then 4 cars left and went to McDonald's across the street. This is why Burger King loosing customer.
Service: 1
Vicky Creasy
It’s Burger King- home of the whopper. This location is consistently good. We were wanting breakfast this morning and had missed the window by three minutes McDonald’s said sorry, Burger King asked what we wanted and made it :) it felt like we were actually being listened to and cared about. It’s confusing when they are just going to throw the food anyway, why not make money off of it? Anyway, thanks Burger King and your staff for making us smile with some breakfast croissants!
Atmosphere: 4
Food: 4
Service: 4
Kenzie Davis
Don’t even try to go here for breakfast. People that work here are incredibly rude and unprofessional. Had the entire lobby closed even with 3 workers because they couldn’t handle it. Cussed at me and made inappropriate hand gestures just because we came inside. Won’t be back
Food: 1
Ryan Wadenpfuhl
Has to be the worse Burger King in America .
Service: 1
Demarcus Coleman
I’ve found hair in my food on two separate occasions. First time was in a croissant and the second time was on top of a Big Fish sandwich at dinner time.
Atmosphere: 1
Food: 1
Service: 1
Lottie Lottie
Unfortunately, the fries were no better. They were cold, limp, and stale, with none of the crispness or heat that fresh fries should have. They tasted as though they had been fried hours earlier and simply left under a warmer until being tossed into the bag. Eating them was unpleasant, and I could not finish them.
The entire meal felt like it had been carelessly thrown together with no attention to quality or customer satisfaction. Burger King is a major chain, and customers have every right to expect that the food they receive will meet basic standards: cooked properly, served hot, and prepared with at least some care. This order did not meet even the lowest standard of quality, and it left me extremely disappointed.
What makes this worse is the feeling that my money was completely wasted. When I place an order, I expect a meal I can enjoy. Instead, I had to throw most of this food away because it was inedible. Food like this should never leave the kitchen — it shows a complete lack of quality control and disregard for the customer experience.
I have included photos to support my claim. The pictures clearly show the condition of the burger and fries as they were received. This is not a matter of personal preference, but of basic food safety and quality that Burger King failed to deliver.
I strongly urge Burger King to address these issues. If this level of food preparation continues, it will damage the brand’s reputation and drive away loyal customers. At the very least, I believe I am entitled to a refund or a replacement for this order. More importantly, I hope the restaurant takes steps to ensure meals are freshly prepared, properly cooked, and presented in a way that reflects care and respect for customers.
I am submitting this review in the hope that management will take it seriously and make the necessary changes so other customers do not have to experience what I did.
Atmosphere: 1
Food: 1
Service: 1
Rachel Menser
Workers are very nice and their food is really good. 🩷💙😉
Atmosphere: 5
Food: 5
Service: 5
Angel Escarra
U know, it's BK....
Atmosphere: 3
Food: 3
Service: 2
Trinity Jameson
It was really good that I had to take a picture that's how good it was I got the burger it was like so good with fries delicious 😋
Typical BK. Service was good. Food tasty. The burger size seems to have shrunk but we still enjoyed.
Atmosphere: 5
Food: 4
Service: 5
joy lee
Fry were cold chicken sandwich was ok. Take out because my Mama fell outside.
Atmosphere: 3
Food: 3
Service: 3
Yvette Sanchez
Over charge, some stuff rude talking among each other that they can wait, some workers on vacation will eat the time ect. One cook and 1 front and drive thru personelle
Atmosphere: 1
Food: 3
Service: 3
Angel Wilkinson
The food was hot fresh and the customer service was friendly the store was very clean. The manager Angel was so nice taking our order and the whole experience was great.
Atmosphere: 5
Food: 5
Service: 5
Aaron Hunter
People where great and friendly but the food was horrible the patty on my burger was hard and not edible and the bun was so stail it felt like plastic in my mouth this burgerking used to be great until they remodeled it in 2016 please give us our old burger king back
Food was cold, even after asking if they could make sure it was fresh. Sandwich was dressed incorrectly. I havent had burger king in years and decided to give them another try and this is the second time in a row having issues with burger king. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Waited over 45 minutes through the drive through and never got to order.
More then 4 cars left and went to McDonald's across the street.
This is why Burger King loosing customer.
Service: 1
It’s Burger King- home of the whopper. This location is consistently good. We were wanting breakfast this morning and had missed the window by three minutes McDonald’s said sorry, Burger King asked what we wanted and made it :) it felt like we were actually being listened to and cared about. It’s confusing when they are just going to throw the food anyway, why not make money off of it? Anyway, thanks Burger King and your staff for making us smile with some breakfast croissants!
Atmosphere: 4
Food: 4
Service: 4
Don’t even try to go here for breakfast. People that work here are incredibly rude and unprofessional. Had the entire lobby closed even with 3 workers because they couldn’t handle it. Cussed at me and made inappropriate hand gestures just because we came inside. Won’t be back
Food: 1
Has to be the worse Burger King in America .
Service: 1
I’ve found hair in my food on two separate occasions. First time was in a croissant and the second time was on top of a Big Fish sandwich at dinner time.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, the fries were no better. They were cold, limp, and stale, with none of the crispness or heat that fresh fries should have. They tasted as though they had been fried hours earlier and simply left under a warmer until being tossed into the bag. Eating them was unpleasant, and I could not finish them.
The entire meal felt like it had been carelessly thrown together with no attention to quality or customer satisfaction. Burger King is a major chain, and customers have every right to expect that the food they receive will meet basic standards: cooked properly, served hot, and prepared with at least some care. This order did not meet even the lowest standard of quality, and it left me extremely disappointed.
What makes this worse is the feeling that my money was completely wasted. When I place an order, I expect a meal I can enjoy. Instead, I had to throw most of this food away because it was inedible. Food like this should never leave the kitchen — it shows a complete lack of quality control and disregard for the customer experience.
I have included photos to support my claim. The pictures clearly show the condition of the burger and fries as they were received. This is not a matter of personal preference, but of basic food safety and quality that Burger King failed to deliver.
I strongly urge Burger King to address these issues. If this level of food preparation continues, it will damage the brand’s reputation and drive away loyal customers. At the very least, I believe I am entitled to a refund or a replacement for this order. More importantly, I hope the restaurant takes steps to ensure meals are freshly prepared, properly cooked, and presented in a way that reflects care and respect for customers.
I am submitting this review in the hope that management will take it seriously and make the necessary changes so other customers do not have to experience what I did.
Atmosphere: 1
Food: 1
Service: 1
Workers are very nice and their food is really good. 🩷💙😉
Atmosphere: 5
Food: 5
Service: 5
U know, it's BK....
Atmosphere: 3
Food: 3
Service: 2
It was really good that I had to take a picture that's how good it was I got the burger it was like so good with fries delicious 😋
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Typical BK. Service was good. Food tasty. The burger size seems to have shrunk but we still enjoyed.
Atmosphere: 5
Food: 4
Service: 5
Fry were cold chicken sandwich was ok. Take out because my Mama fell outside.
Atmosphere: 3
Food: 3
Service: 3
Over charge, some stuff rude talking among each other that they can wait, some workers on vacation will eat the time ect. One cook and 1 front and drive thru personelle
Atmosphere: 1
Food: 3
Service: 3
The food was hot fresh and the customer service was friendly the store was very clean. The manager Angel was so nice taking our order and the whole experience was great.
Atmosphere: 5
Food: 5
Service: 5
People where great and friendly but the food was horrible the patty on my burger was hard and not edible and the bun was so stail it felt like plastic in my mouth this burgerking used to be great until they remodeled it in 2016 please give us our old burger king back
Atmosphere: 5
Food: 1
Service: 5
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