Soggy oily fries, very slow service, and cashier auto up charging meal size without asking.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Burger
K Kight
12/22/24 at 10:17 i had the worst experience the lady at the window.It was really rude, so I went inside. She's talking about how she's the only one.
nikki M
sat for almost 30 minutes for them to not say anything, after someone walked up and asked we found out they didn’t have an ingredient for something so they were just standing around instead of trying to problem solve. this place has awful service:)
Atmosphere: 1
Food: 1
Service: 1
Alyssa Santangelo
Always making you pull up then have to wait 30 mins!!! They got 5 cars pulled up!
Atmosphere: 1
Food: 1
Service: 1
Theresa A
Ordered just a burger. It was fresh considering it was 1:30am. However the overall taste wasn't good at all.
Atmosphere: 5
Food: 1
Service: 3
Jonathan Weaver
The window worker was a ditz the time I went. tried to forget my 4 tacos and 3 egg rolls. Then she wanted to argue that she gave them to me. Nice try though
I was visiting family in Denham and thought it would be nice to swing by Jack in the Box on our way back to Alabama, especially since we don't have any by us. I was running a bit behind, so I ordered ahead while I was getting gas, that way I could just grab it and go.
I ordered a couple ultimate cheeseburgers for my husband, and a sourdough grilled cheese and curly fries for me.
About 10 minutes later I'm in the drive through getting my order, so far so good.
I get back on the interstate, reach into the bag to grab a fry, and I get a straight, old fry. Okay, no problem, must be a couple for mixed in. Reach for another, same thing. Not only were they not the curly fries I ordered, they were definitely old.
Whatever, not going to turn around for some fries. I reach in the bag, feeling around for my square sandwich. Nothing square is there. However, one of the round wrappers is thinner than the other 2, so that must be my sandwich. I unwrap it, and it's a hamburger bun with a piece of cheese in the middle, microwaved to melt the cheese! This is absolutely insane! I can see how someone may misread an order and give me old straight fries, but ain't no way this monstrosity was an accident!
Dayton Rushing
I tried ordering tacos and they said they didn't have the fajita chicken and didn't have the cheese for the loaded and sauced tacos. I got burgers and they had no flavor, I got the curly fries and they were barely seasoned, and my Dr pepper was watered down.
Atmosphere: 3
Food: 1
Service: 1
Heidi Reagan
Hamburger horrible and the drink were so flat and nasty
Atmosphere: 1
Food: 1
Service: 1
Jamie Lowe
Horrible service the window girl cannot multi task trying to charge for I dipping sauce for my wrap also, don't come here unless you want to be upset
Another update to say that no matter what the owner is responding here, they will not reply to any of the emails I have sent them. I am updating to respond to owners response. I have reached out to this business, twice. I've gotten no reply. Don't belive their "let us make this right" comment. I was visiting family in Denham and thought it would be nice to swing by Jack in the Box on our way back to Alabama, especially since we don't have any by us. I was running a bit behind, so I ordered ahead while I was getting gas, that way I could just grab it and go. I ordered a couple ultimate cheeseburgers for my husband, and a sourdough grilled cheese and curly fries for me. About 10 minutes later I'm in the drive through getting my order, so far so good. I get back on the interstate, reach into the bag to grab a fry, and I get a straight, old fry. Okay, no problem, must be a couple for mixed in. Reach for another, same thing. Not only were they not the curly fries I ordered, they were definitely old. Whatever, not going to turn around for some fries. I reach in the bag, feeling around for my square sandwich. Nothing square is there. However, one of the round wrappers is thinner than the other 2, so that must be my sandwich. I unwrap it, and it's a hamburger bun with a piece of cheese in the middle, microwaved to melt the cheese! This is absolutely insane! I can see how someone may misread an order and give me old straight fries, but ain't no way this monstrosity was an accident!
Food: 1
Service: 1
Recommended dishes: Sandwich, Curly Fries
Victoria Curtis
Love it
Atmosphere: 4
Food: 4
Service: 4
Black Snow
Definitely not fresh like they say. My fries were in-edible, my sandwich was colder than the north pole, I will never eat here again. Why would I spend 20 dollars for food that belongs in the trash?
Food: 1
Caleb Bauer
Good food, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Curly Fries
Dante Sombra
This place is so hit or miss. Some days the food and service is good. Other days its lazy or they're missing ingredients.
Soggy oily fries, very slow service, and cashier auto up charging meal size without asking.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Burger
12/22/24 at 10:17 i had the worst experience the lady at the window.It was really rude, so I went inside. She's talking about how she's the only one.
sat for almost 30 minutes for them to not say anything, after someone walked up and asked we found out they didn’t have an ingredient for something so they were just standing around instead of trying to problem solve. this place has awful service:)
Atmosphere: 1
Food: 1
Service: 1
Always making you pull up then have to wait 30 mins!!! They got 5 cars pulled up!
Atmosphere: 1
Food: 1
Service: 1
Ordered just a burger. It was fresh considering it was 1:30am. However the overall taste wasn't good at all.
Atmosphere: 5
Food: 1
Service: 3
The window worker was a ditz the time I went. tried to forget my 4 tacos and 3 egg rolls. Then she wanted to argue that she gave them to me. Nice try though
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sourdough Jack, Sourdough Jack Burger, Egg Rolls, Ultimate Cheeseburger, Curly Fries, Tacos
I was visiting family in Denham and thought it would be nice to swing by Jack in the Box on our way back to Alabama, especially since we don't have any by us. I was running a bit behind, so I ordered ahead while I was getting gas, that way I could just grab it and go. I ordered a couple ultimate cheeseburgers for my husband, and a sourdough grilled cheese and curly fries for me. About 10 minutes later I'm in the drive through getting my order, so far so good. I get back on the interstate, reach into the bag to grab a fry, and I get a straight, old fry. Okay, no problem, must be a couple for mixed in. Reach for another, same thing. Not only were they not the curly fries I ordered, they were definitely old. Whatever, not going to turn around for some fries. I reach in the bag, feeling around for my square sandwich. Nothing square is there. However, one of the round wrappers is thinner than the other 2, so that must be my sandwich. I unwrap it, and it's a hamburger bun with a piece of cheese in the middle, microwaved to melt the cheese! This is absolutely insane! I can see how someone may misread an order and give me old straight fries, but ain't no way this monstrosity was an accident!
I tried ordering tacos and they said they didn't have the fajita chicken and didn't have the cheese for the loaded and sauced tacos. I got burgers and they had no flavor, I got the curly fries and they were barely seasoned, and my Dr pepper was watered down.
Atmosphere: 3
Food: 1
Service: 1
Hamburger horrible and the drink were so flat and nasty
Atmosphere: 1
Food: 1
Service: 1
Horrible service the window girl cannot multi task trying to charge for I dipping sauce for my wrap also, don't come here unless you want to be upset
Service: 1
Restaurantji Recommends
Another update to say that no matter what the owner is responding here, they will not reply to any of the emails I have sent them.
I am updating to respond to owners response. I have reached out to this business, twice. I've gotten no reply. Don't belive their "let us make this right" comment.
I was visiting family in Denham and thought it would be nice to swing by Jack in the Box on our way back to Alabama, especially since we don't have any by us. I was running a bit behind, so I ordered ahead while I was getting gas, that way I could just grab it and go.
I ordered a couple ultimate cheeseburgers for my husband, and a sourdough grilled cheese and curly fries for me.
About 10 minutes later I'm in the drive through getting my order, so far so good.
I get back on the interstate, reach into the bag to grab a fry, and I get a straight, old fry. Okay, no problem, must be a couple for mixed in. Reach for another, same thing. Not only were they not the curly fries I ordered, they were definitely old.
Whatever, not going to turn around for some fries. I reach in the bag, feeling around for my square sandwich. Nothing square is there. However, one of the round wrappers is thinner than the other 2, so that must be my sandwich. I unwrap it, and it's a hamburger bun with a piece of cheese in the middle, microwaved to melt the cheese! This is absolutely insane! I can see how someone may misread an order and give me old straight fries, but ain't no way this monstrosity was an accident!
Food: 1
Service: 1
Recommended dishes: Sandwich, Curly Fries
Love it
Atmosphere: 4
Food: 4
Service: 4
Definitely not fresh like they say. My fries were in-edible, my sandwich was colder than the north pole, I will never eat here again. Why would I spend 20 dollars for food that belongs in the trash?
Food: 1
Good food, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Curly Fries
This place is so hit or miss. Some days the food and service is good. Other days its lazy or they're missing ingredients.
Atmosphere: 2
Food: 4
Service: 2
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