Baskin Robbins

2400 N 7th St, West Monroe
(318) 855-4107

Recent Reviews

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Sarah Stutson Hudnall

Can't go wrong at BR during the summer. Clean and friendly!

Jean Mayfield

Yum!! The ice cream is so good! I took my granddaughter yesterday, and we both enjoyed our yummy treats.

Jessie Dollar

Ice cream was good, but the price for a small amount of sprinkles is ridiculous. I asked for more after I saw the charge thinking I didn't get my money's worth, so she added more and charged me again. She was rude when I brought it up as well.

CL. SANT

Simply the best ice cream around

Seanny

Absolutely stellar service!! Thank you ladies! but the worst ice cream I’ve ever tasted in my life. 🤮🤮 I am never going here again.

Tammy Denler

Bring my family every time I'm in town!!! We love it!!!

Melanie Fuglaar Moffett

Rude employees, hours say 10 but they kicked us out at 9. Didn’t want to serve anyone even before 9. They were clearly bothered by having to work.

Andrew Williamson

They even offered me free water after they found out how hot I was from doing yard work @ my residence across the street. It was in the middle of the summer, last year. Thank you Baskin Robbins for your generosity & all around positive & happy atmosphere...primarily due to the wonderful workers that may still be there today!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rainbow Sherbet

Melissa Olson

2 scoops for 10 bucks is a bit much.

Atmosphere: 5

Food: 3

Service: 4

Jennifer Wright

Wow, phenomenal service and new, awesome flavors. It was really fun stopping here on our Sunday afternoon cruise!

Atmosphere: 5

Food: 5

Service: 5

Darselle Mcdaniel

Best ice cream in town

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gold Medal Ribbon, Fudge, Strawberry Cheesecake, Cake, Sundaes

john rester

Great ice cream and lots of flavors

Atmosphere: 4

Food: 5

Service: 5

Mz. Sam

It always smells so good inside..got a what if sundae soo good will be returning soon?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sundaes

S Day

I'm currently having to eat no dairy due to nursing a baby with dairy intolerance and BR's dairy free mint chocochunk is one of my fav treats. So so yummy!

Dietary restrictions: They have 2 dairy free options that are so yummy

Atmosphere: 5

Food: 5

Service: 5

Luminous Minds

Time 4:10Horrible service. The ladies do not want to serve with a positive attitude, and it is very obvious every time I come during the day.I've been coming here since it opened, and if you come during the day, they make it clear they're not happy to see you or serve you.They are childish, and being messy for no reason at all. All while not knowing the menu or making sure the order was correct.Also, not giving a total over the headset.I had to wait and be surprised at the window.Threatening to call the (Police) because I'm expressing how my experience was unnecessary and not funny at all.Them being childish and unprofessional has been accepted by the manager on duty obviously.I never raised my voice, and I never used profanity.At the window after expressing I didn't order the Royal Sunday she kept saying a Royal Sunday is a Sunday.I said, No, a Royal Sunday's name is Royal Sunday not the word Sunday by itself.I never asked for a Royal anything.I simply asked for a Sunday.I explained that's not what I ordered.I told her it was a Sunday for 5.00, almost 6.00The girl at the window on the headset begins to grin and proceeds to tell the girl making the ice cream(You're going to be upset) and she doesn't want the Royal.She's laughing in a very subtle manner as she continues to be unprofessional with her soft words but very clear words. It ridiculous the games people play with people they do not know.I'm trying to explain to her as she continues talking about her being upset and remaking something different.I didn't see the humor in wasting my time and money. Who wants an upset person to remake there order? That was very manipulative and I didn't find it amusing.At this point I'm exhausted with the entire show, I feel it was done intentionally at this point, and it is because they do not want to be of service for their own personal reasons.I'll leave that there.At this point I guess the young manager (they all look younger that 25) walks over to the window, all 3 have headsets on and heard the entire order being made, no one tried listening in to help when i was being explained over the headset or having any opinion until they were trying to humiliate me as a group over ice cream because they couldn't accept responsibility for their lack of team efforts.They said they don't have anything on the menu for 5 dollars. I took a picture, it was 5.79 (Sunday). The manager argued that I saw a 6, not 5.The experience is always the same in the daytime. I've just never said anything until today. I asked for a Sunday and explained what I had seen displayed beside the Sunday menu with 2 scoops and a few bananas.The bananas are not included in the regular Sunday. I was never told that only Royal Sundays come with bananas.Never gave me a total before the window.Had she given me a total, I would've corrected it then.They charged me for a Royal.I did order walnuts on a the Sunday for an additional dollar, but the total still wouldn't have been 10 dollars.I kept calling it a Sunday, but she never corrected me or made it clear it was a Royal Sunday, and there's a difference in cost..At the very least, they could've been respectful at the window.If you're going to lead your conversation with "you're going to be upset."Close the window. She's a mess starter and that was her goal.Why is she going to be upset?I'm the one losing money.That never crossed her mind because she didn't care. The total is right at 10 dollarsSo I asked for the young lady making the ice cream after the one at tbe window became unprofessional while i tried nicely to explained to her that I didn't appreciate the unprofessional response, their lack of knowledge of the menu and them using intimidation tactics over a bowl of ice cream. The way I was being made to feel due to them being completely rude and careless was unacceptable but to call the police was absurd and trying to cause me a customer embarrassment & problems. I left qui

Atmosphere: 1

Food: 1

Service: 1

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