Chick-fil-A

203 Thomas Rd, West Monroe
(318) 651-4448

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Recent Reviews

I did a mobile order today and I am so sad :( I placed a rather large order through the app to get food for my employees today. I was missing 2 fries, my Cobb salad had NO CHICKEN, and all of our sauces. It’s so frustrating because I came to pick up food for my employees on their break so it’s not like I can just drive back to CFA and get what I was missing.

And I ordered a medium Dr Pepper and a medium diet Dr pepper I got two regular Dr peppers as well...
Crew member Grayson (I believe that’s his name) walked out to my vehicle to offer me a bottle of water ( am not a customer today but I had a flat so I stopped in the parking lot to fix it.) He was outstanding and kind/sympathetic and when I tried to come inside to get a small coke and water he still offered to help my I declined and purchased the drinks but wanted to come here and shout out this amazing young man and his spectacular service with a smile
It's Chick-fil-A..... what more do you need to say? They are industry leaders in customer service, and this location is no exception. The dining area was very clean, and the play area was recently renovated. Definitely 10/10!!

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