Church's Texas Chicken
3426 Cypress St, West Monroe
(318) 397-1043
Recent Reviews
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This location is no better than the Desiard Street location! Very nasty attitudes, food has become worse than subpar! Never any food ready, always told a 10-15 minute wait which turns into half an hour! The young crew in the evenings are very unprofessional! No customer service skills whatsoever! Chicken is half cooked, cold, and drinks watered down!! I will give them a plus on the cleanliness of the lobby! The store could stand a remodel or fresh look on the outside! Orders are never right something is always left out of the order! The manager makes excuses for their behavior because they are young!
Atmosphere: 1
Food: 1
Service: 1
Food was good fresh and hot
Atmosphere: 5
Food: 5
Service: 5
I was on the road and they burnt my food and then I tried to get compensated through their corporate office and I never got a response.
Atmosphere: 1
Food: 1
Service: 1
We ordered spicy and gave us mild. Yesterday the girl at the window had an attitude.
Atmosphere: 1
Food: 1
Service: 1
I stopped by for a meal and drink. The drink was out. So she gave me carbonated water. I didn't realize it until I left the window. I drove back around and told her but she wouldn't give me my money back. She said I'll remember you. How can she when I only go once every 3 months. Not happy with Churches!!
Food: 2
Service: 1
My chicken was not cooked all the way through. It needed another minute or two at least. Restaurant needs updating and a deep clean. Employees were polite and friendly. I haven't found a Church's in this town that I'd really want to return to. But I'm a sucker for fried chicken so here I am. Yet again.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mashed Potatoes & Gravy
Every time I get there after between 630pm and 700pm the doors are locked there in there working drive through through lights on but doors locked so you can't come in and sit to eat
Atmosphere: 2
Food: 3
Service: 2
Worst chicken I’ve ever had.
Atmosphere: 1
Food: 1
Service: 1
Terrible service, the order clerk stayed on her phone. Order was missing the okra. The place is filthy! You need better workers that care and that are not racist.
My husband just left Church's Chicken Drive thru window , ordering two 3 piece tender meals with sweet tea. He was ask to pull forward due to the okra not being ready. Which he did and sat for almost 20 minutes. About to give up , a lady brought his food out but did not bring the drink. He pointed out to her and she ask him to back , back up to the drive thru window. ??? Once he backed up they gave him a sweet tea and his actually sides for his meal , slammed the window in his face with no apologies for the wait or the inconvenience , had he not pointed out he was missing his drink he would have came home without any of his side items... Meaning those were missing also before she brought out to the car. The Okra is half new and seems like half old. The chicken tenders are tiny , hard and the worst i think I have ever been served , he ask for Honey or sauce and that was not in the bags . I can only imagine what the service would have been like in a busy time of the day ! Don't give your hard earned money to this establishment during this economy . Way better places to spend your money and time
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm surprised it's still in business. Seriously, if you go check your food twice before leaving.
Atmosphere: 2
Food: 2
Service: 2
The best part about church's you always get the best gospel that makes your mouth water for more church's chicken that lifts your spirit ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Chicken Combo
Churches chicken is the closest thing to a church that I'm willing to go to every
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tenders, Mashed Potatoes with Gravy
Worst chicken sandwiches we've ever had. Only giving 2 for the fries being so great. We ended up throwing the chicken sandwiches out and going somewhere else. The chicken was tough and tasted weird like they were old and reheated way too many times.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Fries, Chicken Sandwich
Delicious chicken and the Smokehouse is delicious too!! Love it!!
Vegetarian options: Good vegetable!
Parking: Always a good place to park!
Kid-friendliness: Grandkids love it there!
Wheelchair accessibility: Easy for wheelchair to get in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Jalape
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