McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
202 Thomas Rd, West Monroe
(318) 317-4395

About McDonald's

McDonald's in West Monroe serves decent food, with a favorite being the steak, egg, and cheese bagel. Despite some overcooked orders, the lunch shift has improved its timely service. However, there have been repeated order mistakes, indicating a need for more attentive staff. Some employees may come across as socially awkward, but overall, the restaurant provides a satisfactory dining experience. Recently, Casey has been noted for his helpful attitude, especially when assisting parents with toy swaps to avoid meltdowns. Additionally, Patricia, the night manager, has received praise for her efforts to resolve issues and ensure customers leave satisfied. However, there are still complaints about order accuracy, such as missing apple slices in Happy Meals and insufficient sauces. Some customers have expressed concerns about the demeanor of the staff, feeling that interactions can be unfriendly.

Customers' Favorites

McDonald's Reviews

2.9
242 ratings
Restaurantji Rating
5
24%
4
18%
3
17%
2
13%
1
28%
Food
3.4
Atmosphere
3.3
Service
3.2

Share your opinion about McDonald's

Restaurantji Rating

you're employees attitudes suck . went there to get lunch and i asked the lady two different questions she couldn't answer or speak back and didn't even make eye contact . knowing she heard me bc she did the things I asked or shook her head to my question. and she's able to speak bc I heard her talking a different employee...like wtf

I hope this reaches manager Cody who decided that me coming to let him know our food had multiple hairs in was disrespectful of me. Even though he refused to give me his name or another managers name he must be such a crappy manager that his other employees gave me his name in hope he would get in trouble for his behavior. Cody didn’t think the man who had no children but decided the play place was the best place to sleep and watch children play was a problem but me coming to...read full review

some of the rudest people at the Thomas rd store. if I say good morning, they don't speak. when I get my change back, I say thank you, and have a good day. they say nothing, and just shut the sliding door. I'm always friendly, but I will never go back. The morning shift ard rude.

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Hours

Monday 5AM - 12AM
Tuesday 5AM - 12AM
Wednesday 5AM - 12AM
Thursday 5AM - 1AM
Friday 5AM - 1AM
Saturday 5AM - 1AM
Sunday 5AM - 12AM
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