So I decided to try the west monroe wingstop since i was wanting wings and refuse to go to the monroe location again. Well, I won't be eating wings from Wingstop anymore. Granted, i did show up an hour and 20 mins before close but you would have assumed the location closed in 5 mins from the reaction of all inside. I let that slide, maybe they have been busy and were ready to go home, i get that. NO CASH ACCEPTED. WTH, now at 1st I was going to say something but the lady at the register said sorry and that was enough. I told her thank you and to have a great evening. Wingstop, we had a good run but that run is now over. IF you cannot accept my cash, I won't be shopping there anymore.
Bobby Phillips
The wings were great! But we ordered online early and still waited 15 minutes pass the "your order will be done by" window... 7:05pm to 7:50pm waiting on fried wings was unbelievable.
The lady at the counter was very rude and pushy with the customers.
Atmosphere: 1
Food: 4
Service: 1
Brandi Duncan
We had the worst experience at this locations. We ordered pick up dinner for our family and only received half of it. We called to let them know they told us they’d have it ready for us so we headed back up there. Waited an hour and 15 min for them to continue to tell my husband his wings would be ready in 4 minutes..they were almost done..etc. after waiting that long he finally asked for a refund. They ONLY refunded us for the missing wings. Not the other part of our dinner that got cold while we were waiting on them to give us the missing part of our order. They were very rude. Very unprofessional. We will never be back to this location. Sad bc we loved this place for a long time but it’s most definitely gone downhill. The manager wouldn’t even speak to my husband. He said the girls who worked the register were playing around the entire time he was in there. What a JOKE!
Atmosphere: 1
Food: 5
Service: 1
kylie barrett
Food was good but they got my order wrong twice and took more then 30 minutes of waiting both times
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Wings
Chrissy Lee Williams
YIKES. Whoever worked tonight the front 2 ladies should not be in customer service. First off the lady taking orders was rude to every customer I saw her interact. Told them to hurry and choose what they want. Also 2 customers were asking who wanted to go first and she said “Eenie meanie miney mow hurry and one of yall come up here”. Acted like she had something better to do with her night instead of doing her job nicely. The lady handing out to go bags was rude as well. When I got my order she said “make sure it all there” which I thought was weird because they’re supposed to do that. I looked in the bag and saw the correct number of containers so I figured it was right. I left with my 4 children and got back to the hotel. When we proceeded to eat the wings were not correct in any way. We ordered 2 of the boneless wing $16.99 20 wing meal. Not only were there only 15 wings in the boxes instead of 20. The flavors weren’t even right. When my husband went back to get it corrected the lady responded “I told her to Check the bag before she left”. First that’s not my job. Second I’m ready to go eat. Third I paid you and your store to make sure it’s correct. I think she knew it was incorrect to begin with. She then walked away when my husband was trying to respond with what was wrong. Her name is Meisha supposedly. I would love to contact the store owners because I personally wouldn’t want my store ran by these individuals
jordan wyatt
Hit or miss. Somewhat poor customer service and a decent variance in quality of product each time. But, the louisiana rub and ranch keep you going back.
Super Mario Willow
This place will screw up your order 9 out 10 times, always missing items or getting them wrong. Im done with them and will just go to Buffalo Wild Wings. The customer service is horrible too, these people hate their jobs
Atmosphere: 1
Food: 3
Service: 1
MaKenna Negrete
I ordered a 8-piece bone in wing meal, waiting and hour and a half for my order to get here freezing cold and only a 6 piece with baby ass wings. I tried calling the Wingstop 3 time and there was no pick up.
i dont know her name but she desired to give me the wrong wings that made me angry grrrr i asked for the right ones and she said nooooooo get out of my store.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings
LaBarron Spivey (B.)
No cash establishment
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Chicken Wings, 10 Wings, Seasoned Fries, Honey Mustard, Cajun Fried Corn, 10 PC Wing Combo, 15 PC Meal for 2, Triple Chocolate Chunk Brownie, Dasani Bottled Water
Joshua Laneaux
It’s ok. Chicken is a little on the small side. Atmosphere is usually umm a little weird. Usually lots of people that have been waiting a while on their food. Do yourself a favor and order ahead then add another 15-30 minutes. Oh, that corn is bangin!
I'm a door dasher. The orders are never ready and always started after you get there. On top of that they have now tried implementing a policy where as a dasher I have to show them my id showing my full name and address. What crazy violation of the 14th amendment is this! Absolutely disgusting floors and counters flys everywhere and they require the dashers to make the drink. That's a health code violation in itself I don't work there I shouldn't be part of the order preparation whatsoever.
Rude cashier
Atmosphere: 1
Food: 2
Service: 1
So I decided to try the west monroe wingstop since i was wanting wings and refuse to go to the monroe location again. Well, I won't be eating wings from Wingstop anymore. Granted, i did show up an hour and 20 mins before close but you would have assumed the location closed in 5 mins from the reaction of all inside. I let that slide, maybe they have been busy and were ready to go home, i get that. NO CASH ACCEPTED. WTH, now at 1st I was going to say something but the lady at the register said sorry and that was enough. I told her thank you and to have a great evening. Wingstop, we had a good run but that run is now over. IF you cannot accept my cash, I won't be shopping there anymore.
The wings were great! But we ordered online early and still waited 15 minutes pass the "your order will be done by" window... 7:05pm to 7:50pm waiting on fried wings was unbelievable.
The lady at the counter was very rude and pushy with the customers.
Atmosphere: 1
Food: 4
Service: 1
We had the worst experience at this locations. We ordered pick up dinner for our family and only received half of it. We called to let them know they told us they’d have it ready for us so we headed back up there. Waited an hour and 15 min for them to continue to tell my husband his wings would be ready in 4 minutes..they were almost done..etc. after waiting that long he finally asked for a refund. They ONLY refunded us for the missing wings. Not the other part of our dinner that got cold while we were waiting on them to give us the missing part of our order. They were very rude. Very unprofessional. We will never be back to this location. Sad bc we loved this place for a long time but it’s most definitely gone downhill. The manager wouldn’t even speak to my husband. He said the girls who worked the register were playing around the entire time he was in there. What a JOKE!
Atmosphere: 1
Food: 5
Service: 1
Food was good but they got my order wrong twice and took more then 30 minutes of waiting both times
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Wings
YIKES. Whoever worked tonight the front 2 ladies should not be in customer service. First off the lady taking orders was rude to every customer I saw her interact. Told them to hurry and choose what they want. Also 2 customers were asking who wanted to go first and she said “Eenie meanie miney mow hurry and one of yall come up here”. Acted like she had something better to do with her night instead of doing her job nicely. The lady handing out to go bags was rude as well. When I got my order she said “make sure it all there” which I thought was weird because they’re supposed to do that. I looked in the bag and saw the correct number of containers so I figured it was right. I left with my 4 children and got back to the hotel. When we proceeded to eat the wings were not correct in any way. We ordered 2 of the boneless wing $16.99 20 wing meal. Not only were there only 15 wings in the boxes instead of 20. The flavors weren’t even right. When my husband went back to get it corrected the lady responded “I told her to Check the bag before she left”. First that’s not my job. Second I’m ready to go eat. Third I paid you and your store to make sure it’s correct. I think she knew it was incorrect to begin with. She then walked away when my husband was trying to respond with what was wrong. Her name is Meisha supposedly. I would love to contact the store owners because I personally wouldn’t want my store ran by these individuals
Hit or miss. Somewhat poor customer service and a decent variance in quality of product each time. But, the louisiana rub and ranch keep you going back.
This place will screw up your order 9 out 10 times, always missing items or getting them wrong. Im done with them and will just go to Buffalo Wild Wings. The customer service is horrible too, these people hate their jobs
Atmosphere: 1
Food: 3
Service: 1
I ordered a 8-piece bone in wing meal, waiting and hour and a half for my order to get here freezing cold and only a 6 piece with baby ass wings. I tried calling the Wingstop 3 time and there was no pick up.
Food: 1
Service: 1
Just go somewhere else!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
i dont know her name but she desired to give me the wrong wings that made me angry grrrr i asked for the right ones and she said nooooooo get out of my store.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings
No cash establishment
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Chicken Wings, 10 Wings, Seasoned Fries, Honey Mustard, Cajun Fried Corn, 10 PC Wing Combo, 15 PC Meal for 2, Triple Chocolate Chunk Brownie, Dasani Bottled Water
It’s ok. Chicken is a little on the small side. Atmosphere is usually umm a little weird. Usually lots of people that have been waiting a while on their food. Do yourself a favor and order ahead then add another 15-30 minutes. Oh, that corn is bangin!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Fries, Louisiana Voodoo Fries, Chicken Wings, Cajun Fried Corn
This is a cashless place now
I'm a door dasher. The orders are never ready and always started after you get there. On top of that they have now tried implementing a policy where as a dasher I have to show them my id showing my full name and address. What crazy violation of the 14th amendment is this! Absolutely disgusting floors and counters flys everywhere and they require the dashers to make the drink. That's a health code violation in itself I don't work there I shouldn't be part of the order preparation whatsoever.
Atmosphere: 1
Service: 1
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