I came back to refresh my 3 year old review. How come when Benjamin is not working I can't get fresh fries to save my life.
jen rice
Took over 35 min. to receive our dine-in food. Hard to keep two, hungry young kids occupied for that long.
Service: 1
Dave Jenkins
I detest what the in-store customer experience has become.
Atmosphere: 1
Food: 3
Service: 2
Kicice
McDonald’s says it’s open till 2am for curbside pickup. After 10pm every night the app shows that curbside is closed at 10pm despite there being staff onsite. Please fix!
Atmosphere: 1
Food: 1
Service: 1
Christopher Miller
This McDonald's sucks. The manager listens to what sounds like the Chipmunks cover Pink's "less than perfect" on repeat at such a blaring level that it drowns out the actual background music that plays over the integrated speakers. And the bathroom is broken
Atmosphere: 1
David N. Precht
Not the fastest McDonald’s - doesn’t matter what time of day
Parking: Plenty
Atmosphere: 3
Food: 3
Service: 3
Cameli Baron
The really need to change de oil from French fries it’s extremely terrible ! I really give a lote chance but it’s getting horrible.
Atmosphere: 3
Food: 1
Service: 3
James C
Cheeseburgers not hot enough. Someone's speeding through the orders.
Atmosphere: 4
Food: 1
Service: 4
Sam Flynn
Every time I come here they find a new way to disappoint. The worst McDonalds in the area
Atmosphere: 1
Food: 1
Service: 1
Andy Parker
Closed before stated times on their large red sign.
We go to this McD's fairly often, only because it's the only convenient fast food in the area between kids sports activities. But if there was a better option, we'd stop going here in a heart beat.
For whatever reason, this location does NOT have a drive thru. Curbside would be fine, except it takes forever to get your food. Today I places an order for three soft drinks/juices as I left the doctor's office. It took us three minutes to get there and then we waited for another 18 minutes to get our drinks after I checked in. I finally called them and tried to tell them that I had been waiting but got met with a screeching dial-up tone. On my second call they finally brought drinks out.
Now, I am generally one to give people the benefit of the doubt, but this exact scenario has happened every single time at this location, which leads me to believe it's poor management/staffing instead of simple error.
I understand that they get busy inside (again, there's no drive-thru) but I don't understand the long wait for such simple orders. Yes, I could have gone inside, but I had three small children with me, including a sleeping baby - I didn't want to haul everyone out just to go in, struggle to carry everything, and come right back out. And of course, I don't need to justify why I wanted/needed curbside - there could have been a hundred reasons why I couldn't get out to go in.
This McDonald's location is extremely slow (and nearly always get a slightly incorrect order) . Unfortunately, unless a better option presents itself I will probably continue coming back, but not happily.
Atmosphere: 2
Food: 3
Service: 1
Linda Riley
In my head I thinking Wow!! I love this location ACTON!! I go every Sunday! I was so happy with my food hot crispy fries is a biggie in my decision a deal breaker!! ok review time!! naturally look at other REVIEWS and wow I swear people just type in MacDonalds and review whatever pops up but this place is underrated; My review starts with the fries crispy hot!!! alot of space to choose a table to sit parking is good easy only thing bad is the floors are usually wet they mop alot so just walk slow, but they don't get mad if you ask for x ketup!!!
Carmensita Mermejo
I was served by a very friendly Brazilian woman, I loved the coffee she suggested to me, very good service, congratulations for having such good employees on your team. It made all the difference in my day ?
Atmosphere: 5
Food: 5
Service: 5
John S.
Stole 3000 points from me on an order cancelled by McDonald's. Never returned the points. I won't ever order again from these thieves.
Atmosphere: 1
Food: 1
Service: 1
Jordan
This specific location always takes more than 15 minutes to get your food. I have been to this location four times and each time I’ve been there it’s taken between 15 and 30 minutes to get my food. In addition to how long it takes for me to get my food, they’re consistently out of Diet Coke And every time I’ve been there, they have not had Diet Coke and do not tell anybody. If you have unlimited time and you don’t like Diet Coke, this is a great location for you to go to.
I came back to refresh my 3 year old review. How come when Benjamin is not working I can't get fresh fries to save my life.
Took over 35 min. to receive our dine-in food. Hard to keep two, hungry young kids occupied for that long.
Service: 1
I detest what the in-store customer experience has become.
Atmosphere: 1
Food: 3
Service: 2
McDonald’s says it’s open till 2am for curbside pickup. After 10pm every night the app shows that curbside is closed at 10pm despite there being staff onsite. Please fix!
Atmosphere: 1
Food: 1
Service: 1
This McDonald's sucks. The manager listens to what sounds like the Chipmunks cover Pink's "less than perfect" on repeat at such a blaring level that it drowns out the actual background music that plays over the integrated speakers. And the bathroom is broken
Atmosphere: 1
Not the fastest McDonald’s - doesn’t matter what time of day
Parking: Plenty
Atmosphere: 3
Food: 3
Service: 3
The really need to change de oil from French fries it’s extremely terrible !
I really give a lote chance but it’s getting horrible.
Atmosphere: 3
Food: 1
Service: 3
Cheeseburgers not hot enough. Someone's speeding through the orders.
Atmosphere: 4
Food: 1
Service: 4
Every time I come here they find a new way to disappoint. The worst McDonalds in the area
Atmosphere: 1
Food: 1
Service: 1
Closed before stated times on their large red sign.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
We go to this McD's fairly often, only because it's the only convenient fast food in the area between kids sports activities. But if there was a better option, we'd stop going here in a heart beat.
For whatever reason, this location does NOT have a drive thru. Curbside would be fine, except it takes forever to get your food. Today I places an order for three soft drinks/juices as I left the doctor's office. It took us three minutes to get there and then we waited for another 18 minutes to get our drinks after I checked in. I finally called them and tried to tell them that I had been waiting but got met with a screeching dial-up tone. On my second call they finally brought drinks out.
Now, I am generally one to give people the benefit of the doubt, but this exact scenario has happened every single time at this location, which leads me to believe it's poor management/staffing instead of simple error.
I understand that they get busy inside (again, there's no drive-thru) but I don't understand the long wait for such simple orders. Yes, I could have gone inside, but I had three small children with me, including a sleeping baby - I didn't want to haul everyone out just to go in, struggle to carry everything, and come right back out. And of course, I don't need to justify why I wanted/needed curbside - there could have been a hundred reasons why I couldn't get out to go in.
This McDonald's location is extremely slow (and nearly always get a slightly incorrect order) . Unfortunately, unless a better option presents itself I will probably continue coming back, but not happily.
Atmosphere: 2
Food: 3
Service: 1
In my head I thinking Wow!! I love this location ACTON!! I go every Sunday! I was so happy with my food hot crispy fries is a biggie in my decision a deal breaker!! ok review time!! naturally look at other REVIEWS and wow I swear people just type in MacDonalds and review whatever pops up but this place is underrated; My review starts with the fries crispy hot!!! alot of space to choose a table to sit parking is good easy only thing bad is the floors are usually wet they mop alot so just walk slow, but they don't get mad if you ask for x ketup!!!
I was served by a very friendly Brazilian woman, I loved the coffee she suggested to me, very good service, congratulations for having such good employees on your team. It made all the difference in my day ?
Atmosphere: 5
Food: 5
Service: 5
Stole 3000 points from me on an order cancelled by McDonald's. Never returned the points. I won't ever order again from these thieves.
Atmosphere: 1
Food: 1
Service: 1
This specific location always takes more than 15 minutes to get your food. I have been to this location four times and each time I’ve been there it’s taken between 15 and 30 minutes to get my food. In addition to how long it takes for me to get my food, they’re consistently out of Diet Coke And every time I’ve been there, they have not had Diet Coke and do not tell anybody. If you have unlimited time and you don’t like Diet Coke, this is a great location for you to go to.
Atmosphere: 1
Food: 3
Service: 1
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