McDonald's

2 Commercial St, Adams
(413) 743-4678

Recent Reviews

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thegrape escape

Drive thru employees were just rude grin the very beginning for no reason at all, mind you, there weren't even any other customers at all, so I'd not like they were flustered and overwhelmed from been by busy. No excuse, just rude and bad manners. And maybe if they didn't cut off their costumes while the customers were still speaking, they could hear the full order.

Service: 1

T C

Fries not cooked properly

Atmosphere: 2

Food: 2

Service: 2

Matthew Costello

Okay... WHO McNutted on this????? Honestly not surprised anymore

Atmosphere: 1

Food: 1

Service: 1

Jeremy Danner

So McDonald’s is one of the largest and most successful company’s in the world: yet they don’t even have their own logistics figured out to satisfy their customers.

Today at 10:18AM I placed a mobile order for breakfast, I drove 6 minutes to the drive thru, and at 10:25 gave my code to the drive thru employee. She told me second window please.

Due to their OWN slowness with the customers in line in front of me, I didn’t get to the window until 10:32. I was told my breakfast food, which I drove for and waited in line for could no longer be ordered and I would be refunded.

Like seriously. Negative stars is possible.

Atmosphere: 1

Food: 1

Service: 1

CHINESE STEEL

Call the health department their bathroom is blocked out. Hardly any service. Avoid this place.

Atmosphere: 1

Food: 2

Service: 1

Matthew Gaylord

Restroom were closed half the seating was closed and dirty, burgers were very dry and burnt and they have no soda fountain, and the staff didn't really care about the customers were there standing in line.

Atmosphere: 1

Food: 1

Service: 1

Heather Love

Went through the drive-through because the girls were having a hard time. Hearing when they made my food, they literally flopped it together didn't even put the right toppings on the burger, they were extremely rude. And charged me extra for the things that weren't even the sandwich. Every time I go to this McDonald's, they are right, it's rude and obnoxious.

Atmosphere: 1

Food: 2

Service: 1

Frank Wilusz

Bring back.more people get rid of those self serve machines

Atmosphere: 2

Food: 2

Service: 1

Yasmine Merced (Yaz)

Very professional workers who are quick to take responsibility and correct issues promptly when needed.
Generally, received hot fresh food on multiple occasions.. I don't mind waiting for fresh food.

I will add, the wait times are a little longer than I'd really like them to be.. but with the fresh food and friendly service... I can't really complain.

Overall, I'd recommend this franchise
Then the one just a few miles down the road.

Atmosphere: 5

Food: 5

Service: 5

Peter H

New owners and staff - Place really went down hill - YUCK

Joshua S

Just do NOT eat here; skip this location at all costs.

Patty Pliszka

Not sure what the issue was, but the one and only cashier took about 5 orders and then disappeared with 10 other people in line. A guy in a button down shirt (possible manager??) Came by this line 2x a d in to the back kitchen saw the line saw no cashier then left the building. After about 15 minutes another employee came out and finished taking orders. An absolute disaster. Won't be going back that's for sure.

Kaitlyn Anderson

Seriously?!? And the fries were definitely not fried all the way and waaaaay over salted.

Aaliyah Weinheimer

I’ve been coming to this McDonald’s for awhile. Yesterday was no different but probably about 20 minutes after I had ate I had the worst stomach pains ever. I figured it was just because the McDonald’s was sort of my first real meal of the day but the pains continued all throughout my shift. Around 8-9pm, I had a wave of nausea that was never ending and had me laying on the bathroom floor. Then diarrhea. I definitely had gotten food poisoned so be careful my warning is.

Rich Keyes

Drive thru, so there's not much to look at.

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