Rainbow Shack has a great atmosphere,but there was some disconnect there with our experience with who I assume is the owner. I ordered a soft serve cherry dip and was met with an eye roll. I don't believe it was directed at me, but it did make me a bit uncomfortable. I asked if they could do that and they said they could but that they haven't got it down to a science on how to do it yet. While I understand that, I just didn't really like the eye roll.
She handed me my ice cream and it immediately fell apart and made a mess all over my hands. I clearly was struggling (haha). If I were the owner,I would have payed close attention to my customer walking away and would have apologized . That's just me, I guess. But the eye roll doesn't match how colorful and cute this newly renovated business looks on the surface.
I don't normally complain, but I just felt it was important to put that out there. I do wish them success.
Lucas
Amazing place never seems to disappoint
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes
Meghan Robertson
Cash only but the best
Atmosphere: 5
Food: 5
Service: 5
Mike Merrill
Yum! Great ice selection!
Atmosphere: 5
Food: 5
Service: 5
Donald Aubrey
Best Ice Cream in all of Berkshire County, Hands Down!!! I am an ice cream conoseur along with my wife, our 4 boys, and also my late grandfather from Sarasota Florida. We all love it here. Also very reasonable for anything on the board. And you get more than your money's worth. Paula and the girls are amazing at what they do!!!
Rebecca Paulyk
Great variety wish it was open more
Lillian Sayers
The people they work here are always really nice, they will even help you with the door if your hands are full. The ice cream is really good and very affordable.
Ryan Kolis
The dedication of these women is what fuels their success thank you for making going out to get ice cream with your family such a treat
Tony Jodice
Always has great ice cream and great prices. Although they are still cash only but at least have an ATM on premises.
Rainbow Shack has a great atmosphere,but there was some disconnect there with our experience with who I assume is the owner. I ordered a soft serve cherry dip and was met with an eye roll. I don't believe it was directed at me, but it did make me a bit uncomfortable. I asked if they could do that and they said they could but that they haven't got it down to a science on how to do it yet. While I understand that, I just didn't really like the eye roll.
She handed me my ice cream and it immediately fell apart and made a mess all over my hands. I clearly was struggling (haha). If I were the owner,I would have payed close attention to my customer walking away and would have apologized .
That's just me, I guess. But the eye roll doesn't match how colorful and cute this newly renovated business looks on the surface.
I don't normally complain, but I just felt it was important to put that out there. I do wish them success.
Amazing place never seems to disappoint
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes
Cash only but the best
Atmosphere: 5
Food: 5
Service: 5
Yum! Great ice selection!
Atmosphere: 5
Food: 5
Service: 5
Best Ice Cream in all of Berkshire County, Hands Down!!! I am an ice cream conoseur along with my wife, our 4 boys, and also my late grandfather from Sarasota Florida. We all love it here. Also very reasonable for anything on the board. And you get more than your money's worth. Paula and the girls are amazing at what they do!!!
Great variety wish it was open more
The people they work here are always really nice, they will even help you with the door if your hands are full. The ice cream is really good and very affordable.
The dedication of these women is what fuels their success thank you for making going out to get ice cream with your family such a treat
Always has great ice cream and great prices. Although they are still cash only but at least have an ATM on premises.
Love it
Restaurantji Recommends
It has awesome ice cream
It doesn't get better then a family friendly ice cream place. We always come here in boring days and love what they have to offer. I recommend
The best ice cream around hands down!!! My favorite place I visit a few times a week...my only complaint is they aren't open every day of the week??
Staff is super friendly and very quick to wait on you, and the ice cream is really good but usually busy
Good icecream, reasonable hours (thanks for being open till nine!) and affordable prices.
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