Dunkin'

389 Main St, Agawam
(413) 786-4828

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Recent Reviews

I think everybody knows this so it’s not worth saying but the coffee doesn’t have a lot and that they used to. They don’t have as much coffee as they used to in the coffee. They barely have any specially in the iced coffee, but everybody probably knows that by now, but the thing that people might not recognize is they don’t have that many seasonal drinks anymore. I used to like Dunkin’ Donuts because they just had a bunch of seasonal drinks like some other coffee places...
Food and drink were standing Dunkin', no surprises there. But the lady at the register completely missed on our order for some reason. My wife and I just picked up some donut holes and asked for a couple coffees before heading back with our kids to to our AirBnB. We just asked for coffee, nothing more, and somehow she interpreted that as iced coffee. It's fine, we drank them anyway, but not quite what we wanted/expected first thing in the morning.
I commend Stella, the manager, for keeping her cool while the customers treated her like trash. I hope more people acknowledge the asset to your team and that you give her the credit she deserves.

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