The name is deceiving, they are far from friendly. Extremely rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Andrea Harrison
Classic Friendlys food and atmosphere. We were there right before closing so seemed a slower than we expected but the staff was lovely and very attentive to food allergies
Came here for a bite to eat with my family on Sat 8/9 at 8pm. As we stood waiting to be seated, a male server seemed very annoyed we were there based on his demeanor. Very unpleasant, no smile, no hello--nothing!!!! From the moment we walked in, I felt we were not welcomed perhaps since they close at 9 and it was a hassle to have more customers during the last hour of service. The food was ok--not the worst, not the best. I do feel it is expensive for the quality. Over the years, the Friendly´s franchise has definetly lowered their standards. A once booming restaurant chain is now like a ghostown on a Saturday night. My experience went downhill quickly after I witnessed an interaction between the female server and a customer. An elderly lady in a motorized wheelchair came in with another woman around the same age. The woman requested to sit in one area of the restaurant. The female server indicated ¨no--your wheelchair needs to be out of the way--we can´t have you in the way.¨ The lady in the wheelchair was very embarassed and upset and they both decided to leave. As they were leaving, the woman indicated they were going to file a report. The female server stated ¨go right ahead.¨ I have been a server for 20 plus years. I understand the public can be frustrating but c´mon! That was highly inappropriate and demeaning. Perhaps the management needs to re-structure and employ staff that can better handle public interactions.
Atmosphere: 2
Food: 2
Service: 1
Doris Mundo
Love this blast from my nostalgic past. Love their senior menu as well. More restaurants should follow this lead, as senior appetites are more like kids, and I don't like to waste food--especially at today's prices. Can't beat their ice creams.😋
Atmosphere: 4
Food: 5
Service: 4
Eliott
Love This Place!
Atmosphere: 5
Food: 5
Service: 5
Lamont Session
Great all-around restaurant! Excellent service, nice staff, and great food...what more can you ask for. Even when I had an issue with my order, they remade my order free of charge and without any hassle. I highly recommend coming here.
Atmosphere: 5
Food: 5
Service: 5
Liz Bouyea
The ice cream was sooo good!! The burgers and sandwiches were amazing.
The name is deceiving, they are far from friendly. Extremely rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Classic Friendlys food and atmosphere. We were there right before closing so seemed a slower than we expected but the staff was lovely and very attentive to food allergies
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Reese's Pieces Sundae, Ice Cream Sundae
Great service, great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reese's Pieces Sundae, Salads, Hamburger, Friendly's Patty Melt, Ice Cream Sundae
I like it
Atmosphere: 5
Food: 5
Service: 5
Came here for a bite to eat with my family on Sat 8/9 at 8pm.
As we stood waiting to be seated, a male server seemed very annoyed we were there based on his demeanor. Very unpleasant, no smile, no hello--nothing!!!! From the moment we walked in, I felt we were not welcomed perhaps since they close at 9 and it was a hassle to have more customers during the last hour of service.
The food was ok--not the worst, not the best. I do feel it is expensive for the quality. Over the years, the Friendly´s franchise has definetly lowered their standards. A once booming restaurant chain is now like a ghostown on a Saturday night.
My experience went downhill quickly after I witnessed an interaction between the female server and a customer. An elderly lady in a motorized wheelchair came in with another woman around the same age. The woman requested to sit in one area of the restaurant. The female server indicated ¨no--your wheelchair needs to be out of the way--we can´t have you in the way.¨ The lady in the wheelchair was very embarassed and upset and they both decided to leave. As they were leaving, the woman indicated they were going to file a report. The female server stated ¨go right ahead.¨
I have been a server for 20 plus years. I understand the public can be frustrating but c´mon! That was highly inappropriate and demeaning. Perhaps the management needs to re-structure and employ staff that can better handle public interactions.
Atmosphere: 2
Food: 2
Service: 1
Love this blast from my nostalgic past. Love their senior menu as well. More restaurants should follow this lead, as senior appetites are more like kids, and I don't like to waste food--especially at today's prices. Can't beat their ice creams.😋
Atmosphere: 4
Food: 5
Service: 4
Love This Place!
Atmosphere: 5
Food: 5
Service: 5
Great all-around restaurant! Excellent service, nice staff, and great food...what more can you ask for. Even when I had an issue with my order, they remade my order free of charge and without any hassle. I highly recommend coming here.
Atmosphere: 5
Food: 5
Service: 5
The ice cream was sooo good!! The burgers and sandwiches were amazing.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Ice Cream Sundae
Good food ..but bathroom are really dirty..
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Very good place. The ice cream there is hard serve which I like. It tastes amazing.
Atmosphere: 5
Food: 5
Service: 5
Place was clean, service quick, kind waitress, food excellent!
Atmosphere: 5
Food: 5
Service: 5
Nice nostalgic vibe
Atmosphere: 5
Food: 5
Service: 5
The best ice cream!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Sundae
Always good ice cream!
Atmosphere: 5
Food: 5
Service: 5
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