Kaptain Jimmy's Restaurant & Distillery

916 Suffield St, Agawam
(413) 789-2222

Recent Reviews

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Mat Nelson

Im not sure if this is new owners or what but this place has gone downhill. My blue cheese crumble burger was on a cheap roll with blue cheese dressing squirted on it. My wife's shrimp ended up making her sick leaving me to believe it was bad oil or shrimp. Very very disappointed

Atmosphere: 1

Food: 1

Service: 1

Sara

I went out last night and had quite the negative experience. I have lived in town in the past and frequently visited here but this past time will be my last. We walked in and noticed it wasn't busy, which was nice. It was 2 adults and 2 children. The kids ordered their meals as they were hungry and myself and another adult ordered a drink. The boys meals came before the drinks (and the meals took about 25 minutes to get to us). The waitress said she doesn't think that the bartender saw the drink order slip (okay). So she came back with our drinks 10 minute after that and we ordered our food. The place was pretty dead. Took 45 minutes to get our food. There was no apology for everything taking so long (would've especially been nice for comped drinks after waiting the time we did). But we figured it was all tasty so it was fine. But when she brought the food she didn't even acknowledge the fact of how long we were waiting. I genuinely couldn't believe it. We ate and my meal was great but my boyfriend didn't like his at all and barely at it. We got the check and left.

Atmosphere: 4

Food: 3

Service: 1

Moe Martinez

Erica was amazing she was so attentive and gave amazing recommendations. Stella service for Eric. As for the Restaurant amazing boneless chicken was amazing and portions were out of this world. The bake Cod along with mash potatoes and brussels sprouts very tasteful and potions were for than one person. Food and service were Stella and amazing.

Atmosphere: 5

Food: 5

Service: 5

Jen Davis

Food here was delicious. Service was excellent.everyone was friendly.

Atmosphere: 5

Food: 5

Service: 5

Blackswan

I had the opportunity to come and enjoy a great live band play salsa ,bachata and meringue on a Sat. It was a mature and diverse crowd and the owners are very attentive to the atmosphere, it was clean and nicely decorated with plenty of seating for dinner and are great drinks .They also have karaoke on Friday nights and dancing .I did not have the opportunity to dine for lunch or dinner but was told by my family and friends its delish. Perfect for date nights.with private rooms for special occations also avaliable .I will be back to bring my love one for dinner, drinks, and dancing !

Atmosphere: 5

Food: 5

Service: 5

Mike Fixx

I used to eat here for years, the workers used to dress in pirate themed clothes, thats gone along with the reasonable prices. My wife ordered the clams, she said they were very chewy and didn't eat much, I had a meatball grinder, it was dry, not much sauce. The waitress never came by to ask us how was our food, because I would of asked for more sauce.She asked us how it was when she gave us our check.My son did like his Mac and Cheese. It will be a long time b4 I am back. Well I went back months later and ordered the lasagna and it was a plate of melted cheese with sauce and 2 thin slices of pork the size of a quarter. I didn't see or taste any lasagna noodles and they charged me $18 for that ! Thats it for me.

Atmosphere: 3

Food: 2

Service: 3

Kathleen Macri

We had a large-ish group for lunch. The service was friendly, helpful and efficient. There were food choices for those with dietary issues. The serving sizes were generous. The flavors were very goid.

Atmosphere: 5

Food: 5

Service: 5

Douglas Tilden

I had a delivery order of stuffed lobster tail and got violently ill 45 minutes after eating. I certainly hope I am a rare exception

Food: 1

Reynman Nogeurra

Seafood and Spanish food ,So Delicious. Awesome Environment. Super Friendly Staff Team.

Atmosphere: 5

Food: 5

Service: 5

Roy “Roach” H

A group of us from work eat there once a month
Atmosphere is awesome! The service is great in the food is fantastic

Atmosphere: 5

Food: 5

Service: 5

Gary Lemay

Great place with great food and Keno!

Atmosphere: 5

Food: 5

Service: 5

Robin Guillerault

This was the first time my husband and I had been to this restaurant. We had a party of 4 and the restaurant was not crowded however they were clearly understaffed and the service was slow and inefficient. Initially the waitress introduced herself but was called away to the kitchen. She apologized after returning and asked what we'd like to drink. Unfortunately the service did not get any better. She brought us our drinks, asked what we'd like for the meal and left again. When the kitchen staff brought out our appetizers, we had to ask for bread, we were never asked if we wanted another cocktail and other than once during our entire meal the waitress didn't ask if we wanted our water refilled. The prime rib was overcooked (we asked for medium rare and it came medium to medium well) and was fatty (there were 2 of us who got the prime rib). My daughter had the strip steak and asked for it to be medium but it was medium rare, my husband got the stuffed cod which he liked. We were never asked if we'd like coffee with our dessert which is generally standard for a restaurant. Overall the service and food is not great. Also watch out for this; I just looked this up and in MA it's illegal for a restaurant to charge you a surcharge for using a credit card. This restaurant does this so beware and report. I was charged an additional $5 for using a credit card (almost everyone uses credit cards). Make certain that doesn't happen to you.

Atmosphere: 4

Food: 3

Service: 3

MiZER413

Portions were VERY small received approximately 8 scallops friedand a bunch of fries for 35 dollars

Atmosphere: 2

Food: 2

Service: 3

James Talbot

I ordered the fried seafood platter , the wife ordered potato skins and chicken fingers, the seafood was cooked perfect and a lot of it, the fish was excellent, the skins and chicken fingers were more than we could eat and I eat a lot, the service was excellent and fast, the drinks were on the smaller side but strong and tasty, I would recommend this 100%

Atmosphere: 5

Food: 5

Service: 5

Rosa Melendez

Came her for the first time, recommended by my friend DJ Joel. We started with the guacamole and chips. We chose the 4 course special on Sundays: mozzarella balls, salad, steak, and dessert. Everything was excellent and the service was great. Go check it out.

Atmosphere: 5

Food: 5

Service: 5

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Kaptain Jimmy's Restaurant & Distillery

916 Suffield St, Agawam, MA 01001
(413) 789-2222