McDonald's

868 Suffield St, Agawam
(413) 786-6863

Recent Reviews

Tim Lemonde

Just awful. My meal was cold and dry. Also ordered a chicken nugget happy meal only to get home and find out they gave my son a burger. And why do they ask what sauce you want if they never give it?

Atmosphere: 1

Food: 1

Service: 1

Becky Cary Fournier

Got my order wrong even though they repeated it to me correctly. Was also super slow service when it wasn't even busy!

Chris Roy

Usually only have issues with the burgers having toppings on them that were requested plain but this time they forgot my entire burger which I was home before I noticed. of course no one is answering the phone once I found the

Food: 4

Service: 4

mike draghetti

Do better! The prices should reflect service & food quality, but it sure as hell isn't worth it even with an app.. tough love from old supporter..

Atmosphere: 1

Food: 1

Service: 1

Scott Kenny

Drive thru is one of the best your food is usually ready by the time you get to the

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Big Mac

Robin

Unfortunately this is the worst mcdonalds I've ever been to..english muffinscsre ALWAYS and I do mean ALWAYS stale..Qp was overly greasy and cold ..not open a few times at 6 am...sucks because this is closest to me! I'll try them again in a few months..I keep doing that..over past year. Hasnt gotten any better!

Isaac S.

Hard to say much for McDonalds as a business but as far they go this one was very clean, fast and friendly!

Some One

Good to eat when your out but j do not

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Big Mac

Denice Joseph

Best MCD service in the area. Food is almost always correct when going through drive through

Atmosphere: 5

Food: 5

Service: 5

Morgan Plante

Had me waiting at the door from the drive threw to get two small burgers for almost 25 minutes why almost 10+ cars drove past me with there meals, very disappointed in the level of professionalism and customer service

Service: 1

Cameron Chappell

Walked in with friends and built my order @ the self kiosk only to discover that nobody had accountability behind the counter. not a single apology besides a here you go. terrible service and I am not treading lightly. Another note, the free ice cream presented was melting instantly and made poorly. I would not suggest this disgrace of a place to anyone...

Atmosphere: 1

Food: 1

Service: 1

Casey Hittson

The only McDonald’s in America that can’t get hot

Atmosphere: 1

Food: 1

Service: 1

Jack P.

We got there at 6pm, had to call out hello and wait only to be served with an attitude. Typical for this curremt management team. Sandwiches thrown together like they were assembled with feet. Many tables were dirty even though it was almost empty.. Obviously, quality control doesn't exist here.. I don't recommend this place at all. Very disappointed ..

Tim Maple

I went in there 2 times a week apart from each other.Restroom was missing soap dispenser and just water to wash my hands.The week after their was a soap dispenser. I'm not ready to raise the review higher yet.

Atmosphere: 3

Food: 3

Service: 3

Lauren Lysak

Rude workers gave me and friends attitude for eating our food in the parking lot (in our car). Forgot part of our order, claimed ice cream machine broke, then said they just turned it off. We went to the non McDonald’s part of the parking lot to be left alone and had a worker (Blonde and green hair) yell out the door at us and give us attitude and wave very passive aggressively telling us to leave. This was all before they closed at 11. Very disappointed me and friends just wanted dinner after work.

Atmosphere: 1

Food: 2

Service: 1

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