Scoops is always a great place to get ice cream! The service is the best and the bonus is getting to play video games can't be beat. Try one of their specialty sundaes.
Dietary restrictions: They do have dairy free, gluten free, and no sugar added options available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Ice Cream, Hot Fudge Sundae Soft Serve
Victoria Tsongalis
Absolutely love scoops! Family run, dog friendly. Tons of soft serve flavors, a good selection of hard serve as well! Reasonably priced, staff is always so friendly, and shop is clean! We love the walk up window option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Ice Cream
Margaret McNulty
Excellent place to stop for ice cream! They have a large variety of soft serve flavors as well as fun and unique flavors of hard ice cream. Their sundaes are incredible as well. The staff was friendly and their atmosphere had a retro 50s/80s vibe with classic decor as well as some old school video games to play. Fun for the whole family! Excellent job Scoops of Agawam!
Always great service, a wide variety of choices and delicious.
Atmosphere: 5
Food: 5
Service: 5
Jessica Martin
I got espresso soft serve. It was great My friend also got coconut and something else So it tastes like an almond joy. She liked it also. However, we're very confused on there Only being one soft serve machine. So how much cross-contamination is going on? Good thing we're not allergic to much.... Also, we were the only 2 people that were not asked if we wanted a punch card, they literally gave it to a bunch of children, but not 2 grown adults very disappointed, probably won't be coming back for multiple reasons.
Atmosphere: 3
Food: 5
Service: 3
Oria A
The ice cream was delicious, & tons of flavors and variety on soft serve options! ?They provided friendly service and the atmosphere seemed relaxing!
My only complaint is the potion of ice cream that I received for the price that was paid. I ordered a medium cup, but I wanted a large. I guess the large cup size option is not available. So I got a medium soft served. The cup was light, it was only half way served ? Basically $7 dollars for half a cup of ice cream and NO toppings (which I know cost an additional) I’m a local, I’ve been here before last summer!
I just hope that next time I can get a portion that is worth the cost. Besides that the ice cream here is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Shortcake Sundae
Oriamor Alvarado
The ice cream was delicious, & tons of flavors and variety on soft serve options! 🍦They provided friendly service and the atmosphere seemed relaxing!
My only complaint is the potion of ice cream that I received for the price that was paid. I ordered a medium cup, but I wanted a large. I guess the large cup size option is not available. So I got a medium soft served. The cup was light, it was only half way served 😔 Basically $7 dollars for half a cup of ice cream and NO toppings (which I know cost an additional) I’m a local, I’ve been here before last summer!
I just hope that next time I can get a portion that is worth the cost. Besides that the ice cream here is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Shortcake Sundae
Wendy Richards
The whole experience was a train wreck. Food and service was horrible. No one seemed to know what they were doing. Got the wrong ice cream twice, and it was melting when we got it. Will never go back there. And it was very over priced for size, service and quality.
Avi Smith-Rapaport
What a gem of a shop. We are staying in Springfield for Ironman 70.3 western mass and needed some ice cream after the race. Springfield is apparently closed on Sundays so we looked elsewhere. With my amazing wife's Google and yelp sleuthing we found scoops. It's in a random parking area and has indoor seating as well as a window to order from. The staff was super lovely letting us taste everything we wanted. The price was even crazy reasonable. Everything was quote delicious and they now have two new customers will be back whenever we're in town. While there they hosted a football team (American soccer) and have multiple video game areas in the shop with comfy seating as well as a bar counter type area. Also if you are into soft serve they have too many flavors to count Well done scoops and they are not affiliated with the scoops in Edgartown MV nor the scoops in Hanover New Hampshire. Just a good name for an ice cream shop one of the guys behind the counter exclaimed.
Atmosphere: 5
Food: 5
Service: 5
melinda zapata
Went there for a strawberry shake, I was very disappointed it was so milky couldn't even taste the strawberries. Also ordered a hot fudge sundae with hardly any fudge.
Lovvvvve their strawberry short cake I will have to try guava soft serve next!
Zarina B
Amazing place, such cute set up!! I always get there rocky road with strawberry (hard to find any other place that carries this flavor) !! They have so many different flavors as other sweet treats!
Atmosphere: 5
Food: 5
Service: 5
Natasha May Cree
This place has such a joyous vibe. A lot of places to sit and play games. It really just feels like a place you can go to hang out for hours. The portion sizes are amazing. My husband got a large soft serve and the swirl was literally about a foot tall
Atmosphere: 5
Food: 5
Service: 5
Devanshi Joshi
Great variety of flavors and all of them are delicious.My personal favorite place for ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Ice Cream, Oreo, Cookies & Cream, Cookie, Fudge, Coffee Ice Cream, Brownie
Natasha May St. Martin
This place has such a joyous vibe. A lot of places to sit and play games. It really just feels like a place you can go to hang out for hours. The portion sizes are amazing. My husband got a large soft serve and the swirl was literally about a foot tall
Scoops is always a great place to get ice cream! The service is the best and the bonus is getting to play video games can't be beat. Try one of their specialty sundaes.
Dietary restrictions: They do have dairy free, gluten free, and no sugar added options available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Ice Cream, Hot Fudge Sundae Soft Serve
Absolutely love scoops! Family run, dog friendly. Tons of soft serve flavors, a good selection of hard serve as well! Reasonably priced, staff is always so friendly, and shop is clean! We love the walk up window option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Ice Cream
Excellent place to stop for ice cream! They have a large variety of soft serve flavors as well as fun and unique flavors of hard ice cream. Their sundaes are incredible as well. The staff was friendly and their atmosphere had a retro 50s/80s vibe with classic decor as well as some old school video games to play. Fun for the whole family! Excellent job Scoops of Agawam!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Strawberry Shortcake Sundae, Peanut Butter Dreams Sundae
Always great service, a wide variety of choices and delicious.
Atmosphere: 5
Food: 5
Service: 5
I got espresso soft serve. It was great
My friend also got coconut and something else So it tastes like an almond joy. She liked it also. However, we're very confused on there Only being one soft serve machine. So how much cross-contamination is going on? Good thing we're not allergic to much.... Also, we were the only 2 people that were not asked if we wanted a punch card, they literally gave it to a bunch of children, but not 2 grown adults very disappointed, probably won't be coming back for multiple reasons.
Atmosphere: 3
Food: 5
Service: 3
The ice cream was delicious, & tons of flavors and variety on soft serve options! ?They provided friendly service and the atmosphere seemed relaxing!
My only complaint is the potion of ice cream that I received for the price that was paid. I ordered a medium cup, but I wanted a large. I guess the large cup size option is not available. So I got a medium soft served. The cup was light, it was only
half way served ? Basically $7 dollars for half a cup of ice cream and NO toppings (which I know cost an additional)
I’m a local, I’ve been here before last summer!
I just hope that next time I can get a portion that is worth the cost. Besides that the ice cream here is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Shortcake Sundae
The ice cream was delicious, & tons of flavors and variety on soft serve options! 🍦They provided friendly service and the atmosphere seemed relaxing!
My only complaint is the potion of ice cream that I received for the price that was paid. I ordered a medium cup, but I wanted a large. I guess the large cup size option is not available. So I got a medium soft served. The cup was light, it was only
half way served 😔 Basically $7 dollars for half a cup of ice cream and NO toppings (which I know cost an additional)
I’m a local, I’ve been here before last summer!
I just hope that next time I can get a portion that is worth the cost. Besides that the ice cream here is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Shortcake Sundae
The whole experience was a train wreck. Food and service was horrible. No one seemed to know what they were doing. Got the wrong ice cream twice, and it was melting when we got it. Will never go back there. And it was very over priced for size, service and quality.
What a gem of a shop.
We are staying in Springfield for Ironman 70.3 western mass and needed some ice cream after the race. Springfield is apparently closed on Sundays so we looked elsewhere. With my amazing wife's Google and yelp sleuthing we found scoops. It's in a random parking area and has indoor seating as well as a window to order from. The staff was super lovely letting us taste everything we wanted. The price was even crazy reasonable. Everything was quote delicious and they now have two new customers will be back whenever we're in town. While there they hosted a football team (American soccer) and have multiple video game areas in the shop with comfy seating as well as a bar counter type area. Also if you are into soft serve they have too many flavors to count Well done scoops and they are not affiliated with the scoops in Edgartown MV nor the scoops in Hanover New Hampshire. Just a good name for an ice cream shop one of the guys behind the counter exclaimed.
Atmosphere: 5
Food: 5
Service: 5
Went there for a strawberry shake,
I was very disappointed it was so milky couldn't even taste the strawberries. Also ordered a hot fudge sundae with hardly any fudge.
Restaurantji Recommends
Lovvvvve their strawberry short cake
I will have to try guava soft serve next!
Amazing place, such cute set up!! I always get there rocky road with strawberry (hard to find any other place that carries this flavor) !! They have so many different flavors as other sweet treats!
Atmosphere: 5
Food: 5
Service: 5
This place has such a joyous vibe. A lot of places to sit and play games. It really just feels like a place you can go to hang out for hours. The portion sizes are amazing. My husband got a large soft serve and the swirl was literally about a foot tall
Atmosphere: 5
Food: 5
Service: 5
Great variety of flavors and all of them are delicious.My personal favorite place for ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Ice Cream, Oreo, Cookies & Cream, Cookie, Fudge, Coffee Ice Cream, Brownie
This place has such a joyous vibe. A lot of places to sit and play games. It really just feels like a place you can go to hang out for hours. The portion sizes are amazing. My husband got a large soft serve and the swirl was literally about a foot tall
Atmosphere: 5
Food: 5
Service: 5
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