Subway

840 Suffield St, Agawam
(413) 789-7770

Recent Reviews

Erin Lolos

I am a dasher for DoorDash. I went to pick up a gentleman’s food and the person working at the time has purple hair and facial piercings. When I showed her the name of my DoorDash order, the worker said that they were not sure where they had put it, and started to frantically look in all the ovens and around the kitchen. They had told me that someone has already picked it up, I contacted DoorDash and they stated that nobody And I was assigned the order. DoorDash asked me to have her remake it and they would re-send in the ticket so Subway would get paid. When I Had told them what DoorDash said, they stated that it was going to be taken out of their check and got angry. I let them know that DoorDash was going to resend in the ticket, and they gave me a hard time about remaking the order. When I questioned them on somebody, taking the order, they said that they were the only person working, and they didn’t have time to verify that all Dashers were picking up the correct orders. They stated that somebody walked in and said, that was their order, took the food, and left. They then proceeded to be rude to another gentleman who came in to pick up a DoorDash order as well. When they were done remaking the food, they handed it to me aggressively, and I told them to have a good night, which, then they gave me attitude. It’s extremely unprofessional, having somebody work solely in a restaurant, closing, who clearly displays lack of maturity and a business mindset. It’s quite shocking the lack of DoorDash training that this worker has received. I hope that I do not encounter that worker again when DoorDash because they were Nasty with attitude. 0 stars if possible.

Atmosphere: 1

Service: 1

Nicole Marie

Inside always dirty, food is always old and made poorly, service sucks...

Atmosphere: 1

Food: 1

Service: 1

Jess W

I ordered 3 grinders, and all 3 were smashed. The person who made them barely put veggies and oversaturated them with mayo. I will try another subway next time.

Food: 2

Service: 2

Sonia Gutierrez

The subs are very good. The Italian is my choice.

Atmosphere: 3

Food: 4

Service: 3

Paul Flebotte

I got a 12" spicy italian. With chips and no drink it cost me $14.50 There were no herb and cheese grinder rolls left. One kid sat a table playing on his phone. I asked the girl to bag it and she threw the bag on the counter. I'm sorry I tipped her early. I almost reached in the jar and took my money back! I'm not going back..

Leo Baranov

Great place. Evelyn was super helpful. There was a difficult customer making ridiculous requests, however Evelyn expertly moved every tomato slice in the spot the customer wanted lol. In all seriousness however, she defused the situation in a professional and friendly manner. Quite impressive. My grinders were made quickly and efficiently with friendly and respectful banter. It's not often that a memorable interaction happens at subway but Evelyn went above and beyond. If management doesn't give Evelyn a significant raise by the next time I stop by, I am willing to double her salary...Parking: Super easy parking

Tara Swinicki

How Fun a table outside to eat, pretty hard when employees are always at it smoking cigarettes, nothing says come eat more than a fresh wiff of cigarettes....NO THANKS

Mrs. Lahart

We frequently go to this subway because it's local. My step-son loves it here and they're always friendly.

Atmosphere: 5

Food: 5

Service: 5

Nikola Jameson

Good eperience when iv came here

Ivan Cruz

$13-$14 for a sandwich with 2-3 ounces of counted meat! Walked in and said enough. They will give you a pound of lettuce tho.

Jennifer Pressey

9.99 plus tax for a SIX inch steak and cheese with more lettuce than anything! Looks like we will be driving over bridge to get our footling for that price and better service. Absolutely disgusting and should be ashamed of yourselves!

Andrew R

One of the nicer, remodeled subway restaurants. Employees are nice, food is good

Riri

walked in at 8:40 after a 12 hours shift at my own work and was so excited for my dinner i was starving and craving the teriyaki chicken. The girl there was on her phone on facetime with someone with airpods in and told me they were closed when they clearly werent. ive never been so annoyed and disappointed with service before. food is amazing and usually dont have bad service here as there are 2 guys i see who are amazing and super nice but this one girl really threw me off

kevin lee

The place could use one more worker perhaps..she looked overwhelmed when few people started to come in

David Meyer

Good food and service

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