I would rate the food but I didn’t even get served. The clueless lady at the register didn’t even acknowledge me.
Atmosphere: 1
Food: 1
Service: 1
Larry Krainson
Surprised at how good the chicken wrap was. The service was excellent. Much, much better than every day food place is every been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dave's Single, Wendy's Fresh-Made Salads, Wendy’S Baked Potatoes
SeeTurtle -
Great place! Added cheese on a burger I asked for no cheese on but, unlike other fast food places they actually included the sauce. The food was hot and fresh. Highly suggest this Wendy's over others around!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baconator Fries
jose Santiago
Excellent group of people very fast attentive super clean and most importantly I was able to use the bathroom and not be disgusted like some other fast food restaurants that I have
Stopped by to some food and while in the bathroom I noticed that one of the employees walked out of the bathroom stall and didn't wash his hands and went back to work. When I asked the manager (John) how come his employee didn't wash his hands in the bathroom (he did asked the employee if it's true and he confirmed it's true), their excuse was there was no paper towels. It seems perfectly normal for them to leave the bathroom without washing hands at the bathroom sink but supposedly in the kitchen sink, even though the sign in the bathroom says employee must wash hands before returning to work. No apologies, just mean attitude. Disgusting.
Atmosphere: 1
Service: 1
Christine Hester
I went to Park Street Wendy's 2/19/24 and got a terrible Vanilla Frosty Cold Brew. I didn't feel comfortable bringing the drink back to them to fix, based on the lady's attitude. So I went all the way to agawam, where I have always had good luck (Its out of my way for work, thats why I didn't initially go. But I looked at the clock and figured I had enough time to get this fixed).I explained the situation and told them I went to s Wendys in west side and they made a really bitter drink and asked if they could just add a little more frosty to my drink to reduce the bitterness. The intercom lady told me to pull up. I get to the window and a man comes up (Manager?) he says that they can't help me, if they fix my drink then his store will lose money and that I need to go to park street (I didn't said the specific location, just west side, although he is correct) and have them fix their mistake. He kept repeating that they can't do anything because they will lose money, and the only way to get it fixed is to go back to the original maker of the drink.I just said ok and went to work. I wasn't going to deal with either stores. I didnt have the time to go back to the original. I'm disappointed in both locations. Neither had good customer service. I understand if he could fix the drink and tell me next time I need to go to the original, but honestly the guy gave off vibes that his only concern is the cost for his store.
Atmosphere: 1
Food: 1
Service: 1
Liam Trench
This place made me not get up from the bathroom for hours and this is what I left never eating here again.
Atmosphere: 1
Food: 5
Service: 1
Andrew Ingham
The Feeding Hills restaurant was spotless and the staff very friendly.
Managers are rude talks to customers rude at windows yelling at employee at window and I told her that is ridiculous and she responded snotty to me this was Saturday I will never want to get treated that way whoever do the hiring needs to know how to do their
Atmosphere: 1
Food: 1
Service: 1
Fearless Leader
Just excellent!! No issues ?
Atmosphere: 5
Food: 5
Service: 5
Em
Their fries are easily the best fast food fries. They are always salty, hot, and crunchy. The drive through was quick and the server at the window was super friendly! Great place!
Atmosphere: 4
Food: 5
Service: 5
Lenith Keythien (Big T)
Slow and unfriendly staffNot only that the manager took sides of that who harassing me today will never go back here ever again I wish the manager could get fired was about to call the cops people at MCS are mean
Robert Hardy
Literally the worst Wendy’s. I was the only person in the restaurant and it literally took 15 minutes to get nuggets. Like
I would rate the food but I didn’t even get served. The clueless lady at the register didn’t even acknowledge me.
Atmosphere: 1
Food: 1
Service: 1
Surprised at how good the chicken wrap was. The service was excellent. Much, much better than every day food place is every been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dave's Single, Wendy's Fresh-Made Salads, Wendy’S Baked Potatoes
Great place! Added cheese on a burger I asked for no cheese on but, unlike other fast food places they actually included the sauce. The food was hot and fresh. Highly suggest this Wendy's over others around!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baconator Fries
Excellent group of people very fast attentive super clean and most importantly I was able to use the bathroom and not be disgusted like some other fast food restaurants that I have
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, Wendy's Fresh-Made Salads, Wendy’S Baked Potatoes, Vanilla Frosty
good service and nice staff just the line doesnt move all to
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Baconator Fries, Vanilla Frosty
Horrible …..
Atmosphere: 1
Food: 1
Service: 1
Stopped by to some food and while in the bathroom I noticed that one of the employees walked out of the bathroom stall and didn't wash his hands and went back to work. When I asked the manager (John) how come his employee didn't wash his hands in the bathroom (he did asked the employee if it's true and he confirmed it's true), their excuse was there was no paper towels. It seems perfectly normal for them to leave the bathroom without washing hands at the bathroom sink but supposedly in the kitchen sink, even though the sign in the bathroom says employee must wash hands before returning to work. No apologies, just mean attitude. Disgusting.
Atmosphere: 1
Service: 1
I went to Park Street Wendy's 2/19/24 and got a terrible Vanilla Frosty Cold Brew. I didn't feel comfortable bringing the drink back to them to fix, based on the lady's attitude. So I went all the way to agawam, where I have always had good luck (Its out of my way for work, thats why I didn't initially go. But I looked at the clock and figured I had enough time to get this fixed).I explained the situation and told them I went to s Wendys in west side and they made a really bitter drink and asked if they could just add a little more frosty to my drink to reduce the bitterness. The intercom lady told me to pull up. I get to the window and a man comes up (Manager?) he says that they can't help me, if they fix my drink then his store will lose money and that I need to go to park street (I didn't said the specific location, just west side, although he is correct) and have them fix their mistake. He kept repeating that they can't do anything because they will lose money, and the only way to get it fixed is to go back to the original maker of the drink.I just said ok and went to work. I wasn't going to deal with either stores. I didnt have the time to go back to the original. I'm disappointed in both locations. Neither had good customer service. I understand if he could fix the drink and tell me next time I need to go to the original, but honestly the guy gave off vibes that his only concern is the cost for his store.
Atmosphere: 1
Food: 1
Service: 1
This place made me not get up from the bathroom for hours and this is what I left never eating here again.
Atmosphere: 1
Food: 5
Service: 1
The Feeding Hills restaurant was spotless and the staff very friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baconator
Restaurantji Recommends
Managers are rude talks to customers rude at windows yelling at employee at window and I told her that is ridiculous and she responded snotty to me this was Saturday I will never want to get treated that way whoever do the hiring needs to know how to do their
Atmosphere: 1
Food: 1
Service: 1
Just excellent!! No issues ?
Atmosphere: 5
Food: 5
Service: 5
Their fries are easily the best fast food fries. They are always salty, hot, and crunchy. The drive through was quick and the server at the window was super friendly! Great place!
Atmosphere: 4
Food: 5
Service: 5
Slow and unfriendly staffNot only that the manager took sides of that who harassing me today will never go back here ever again I wish the manager could get fired was about to call the cops people at MCS are mean
Literally the worst Wendy’s. I was the only person in the restaurant and it literally took 15 minutes to get nuggets. Like
Atmosphere: 1
Food: 1
Service: 1