Cottage Restaurant

18 Main St, Ayer
(978) 772-2565

Recent Reviews

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Sophie Gelhar

Delicious food, great portion size. Willingness to deliver in a heatwave. We will definitely be back!

John Mills

Great Job

Andrew Connelly

Love living in a small town usually don't have any issues, but with pizza places like this especially when the employee hangs up on you!
I couldn't understand her on the phone simply questioning the fact that I paid $34 for a large pepperoni pizza and some broccoli bites, According to her the pizza was $19.50.. so that makes the 10 broccoli bites $15.. well they aren't even handmade they come out of a damn box.
This place is a joke and they will never get my money again please save yourself and your family don't invest in this company go elsewhere.

jessica perez

I am a frequent customer. I order food to be delivered to a family member in a nursing home. I called tonight and the woman who answered the phone was so rude. If this were the first time I probably wouldn’t have left this review, but tonight she was outright nasty. She kept interrupting me while I was placing my order and talking over me. When I told her where the food was going she started yelling at me. WHERE IS IT GOING FIRST FLOOR SECOND FLOOR WHERE? I said to her why are you being so rude to me? I am trying to give you my money and this is how you treat a paying customer? All she had to say was we are very busy it’s a Friday night! I will never spend another dime here again.

Michael Abebe

Good service, friendly and nice pizza

Rob T

First and last time ordering from this place. As a google maps review guru I don't suggest this place at all. First they didn't toast my steak and cheese like I asked and then the delivery driver didn't know how to follow directions but to top it off I got a $4 upcharge for my food so I'll never eat here again and I don't suggest it to anyone that actually has taste and cares bout not only the service but the food quality as well because it lacked alot of flavor aside from upcharge.

Richard Clarke

No indoor dining, remodeling for next 2 months

Ed

Coco and owner are the best ?

Parking: Parking plentiful behind building

Wheelchair accessibility: Front door ramp

Atmosphere: 4

Food: 4

Service: 5

Rahul Rathod

Unbelievable pizza. They make

Atmosphere: 5

Food: 5

Service: 5

Rachel Carroca

Great pizza , nice portion Caesar salad . Outstanding service, super nice people . We also got fried dough and they have ice cream . Prices were also great . 5/5 !!

Jonathan Sutton

Ice cream is pretty good. I think it has some ice in it one time though.

I've had their mozzarella sticks, which were good, and a chicken brocoli bacon Alfredo pizza. It was a little dry, coulda used more sauce and slightly wet sauce (it was dry).

Good local food spot

Atmosphere: 4

Food: 4

Service: 4

Mrs Lazowski

Found this little hidden gem tonight with my family. First time there. Met the owner and his wife, just real people who had a dream and aren’t afraid of the hard work to get there. Very nice couple! Awesome place, the prices are very affordable for families to enjoy real homemade authentic food! My whole family plus tip was $37 and we were full! The jalapeño Swiss burger was spot on the best burger I’ve had in years. Can’t wait to go back and try more of their menu!

Atmosphere: 5

Food: 5

Service: 5

Megan Mayo

I have never dealt with a more reprehensible staff in my life, and I worked in the service industry so that is saying a lot. I called because my pizza was wrong and was told it was my fault for assuming gluten free meant gluten free....huh??? When I attempted to speak to staff about it I was told to lower my voice because I was yelling. I am a trauma therapist. I make my living speaking calmly and clearly. No matter how many times I restated calmly I was yelled at and berated by not one, but TWO staff members for assuming that gluten free meant gluten free. When I calmly requested my money back and suggested they change the misleading description online, I was AGAIN told it was my fault for ordering online and for yelling when I did not raise my voice once.

I am putting it everywhere, Google, Yelp, Facebook, everywhere I possibly can. Do NOT support this disgusting business and their incredibly disrespectful staff and manager. we are reporting them to the Better Business Bureau and others for their misleading practices.

Dietary restrictions: DON'T EAT HERE. IF YOU HAVE ANY ALLERGIES AT ALL DO NOT EAT HERE EVER. I have a gluten allergy and ordered the gluten free pizza which was supposed to have loaded potato skins on it. Instead it has French fries that were not in a dedicated fryer. When I tried to call and speak to someone they LITERALLY TOLD ME IT WAS MY FAULT FOR ASSUMING GLUTEN FREE MEANT GLUTEN FREE. ARE YOU KIDDING ME???

Atmosphere: 1

Food: 1

Service: 1

Megan Mayo

I have never dealt with a more reprehensible staff in my life, and I worked in the service industry so that is saying a lot. I called because my pizza was wrong and was told it was my fault for assuming gluten free meant gluten free....huh??? When I attempted to speak to staff about it I was told to lower my voice because I was yelling. I am a trauma therapist. I make my living speaking calmly and clearly. No matter how many times I restated calmly I was yelled at and berated by not one, but TWO staff members for assuming that gluten free meant gluten free. When I calmly requested my money back and suggested they change the misleading description online, I was AGAIN told it was my fault for ordering online and for yelling when I did not raise my voice once. I am putting it everywhere, Google, Yelp, Facebook, everywhere I possibly can. Do NOT support this disgusting business and their incredibly disrespectful staff and manager. we are reporting them to the Better Business Bureau and others for their misleading practices.

Fabulous Fay Jeune

Great owners love there vibe feel good vibe I am not sure but whatever it is that they do together as a team is awesome because you usually don’t find restaurants like this that you go to over and over

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

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