Dunkin'
16 Park St, Ayer
(978) 772-3209
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Order is always wrong, Everytime! Without fail, wrong!
Very friendly staff
Love this Dunkin. The people are so nice. When they do get really busy they do prioritize the drive thru over the people inside (since they don't want the cars to get backed out into the street), but they can only do so much and they do their best.
This location is always consistent. I used to go to another one local that my coffee was always different or made wrong. I have switched to coming here on my way to work and over the last year my coffee was wrong 1 time and it was someone training and it was fixed quickly with apologies. Their prices are actually cheaper than the Shirley and Devens locations as it's a different owner. Glad I switched to coming here.
So rude night shift
It says it's close at 7 o'clock. It's 15 minutes of 7, it's closed
RACISM
Absolutely horrible customer service. How you gonna have 7 people working, no one in lobby aside from myself, and only 2 cars in drive thru and completely ignore the customer at the counter. Didn’t even order. Ended up walking out. Instead of talking about your weekend maybe learn to do your job!! Worst Dunkin’s I’ve ever been to. And these folks think they deserve $15+ per hour?
Service: 1
Dunkin’ Donuts: where they charge $5+ for a coffee that they don’t even make right, then treat you like an inconvenience when you want it fixed.
Blow away with the service and quality of my order and experience this morning, drive thru line was 6 deep, and it mooved very quickly and efficiently with minimal wait times between each order placed. When receiving my beverage and food, both came out as ordered and at the appropriate temperature. Thanks, dunks, for starting my morning off on the right foot! Strong work!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dunkin Donuts has lost its luster!!! They are way too corporate have cut corners to save money. Food is very average to poor and the donuts and bagels are rarely fresh. In fact donuts and coffee rolls appear to have shrunk. Its Sad!!!
Atmosphere: 2
Food: 2
Service: 2
These folks usually make the best Dunks coffee in the area. I prefer this Dunks over any that are within all the surrounding towns. My Iced coffees and hot coffees from this Dunks always taste better.
Atmosphere: 4
Food: 3
Service: 4
Most days are okay! They always get the order right and the food and drinks are so good! Recently I went and they weren't very nice to me. We sat in the drive through waiting for a mobile order for like 7 minutes but maybe someone was having a bad day because 9 times out of 10 the staffs amazing and they always always always nail the food and drinks.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bagels with Cream Cheese Spread
At this location, specifically the iced coffee is god-awful the only way to describe it would be to say that it’s prepared by someone who either hates coffee or has never drank coffee before in their life.
Atmosphere: 3
Food: 1
Service: 5
It's a typical chain store. It's Dunks, what else needs to be said.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Muffins
Loading...