Dunkin'
10 Andrews Pkwy, Devens
(978) 806-0659
Recent Reviews
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Food and drinks are made with excellence BUT their service sux 5am on Sunday supposed to be open but Instead of opening the door and or drive through we get started at with no response at door or window so they loose our daily coffee........... so so sad
Atmosphere: 1
Food: 5
Service: 1
Went through the drive-through, they got my order wrong, gave me the wrong change, never acknowledged me as a person even though I said thank you multiple times. I didn’t get any napkins or feel like a customer during my entire experience.
Waist of time, went over and they were closed at 6 a.m
If you want to waste your money, this is the place to go!!!! I really try to avoid coming to this location. But sometimes life forces me to stop here. And every time I do I remind myself why I don’t come here. The customer service is awful. They are rude. No matter who is working or what time it is. They simply can’t be bothered with your order. Teeth sucking and all. Not one of them can make a decent Coffee. Again, doesn’t matter what time, or who is making it. It’s awful EVERY TIME. It’s almost a guarantee I have to have them remake it. And still doesn’t fix the problem. Just such a waste of money especially when I’m paying $8+ for one coffee. Don’t waste your time or money
Atmosphere: 1
Food: 1
Service: 1
Great coffee, friendly employees
Atmosphere: 5
Food: 5
Service: 5
This location closed earlier than the posted time. This is really inconveniencing and unprofessional . If they close earlier on Sundays then they should the store hours.
Atmosphere: 1
Food: 1
Service: 1
This was one of the best dunkins I have been to. Friendly service and they actually made my coffee right which doesn't happen too often.
Atmosphere: 5
Food: 5
Service: 5
U have excellent customer service and they are social with everyone thank u
Atmosphere: 5
Food: 5
Service: 5
I ran in 10 minutes before closing. The cases were empty and I asked if there was any donut, bagel, anything they could grab for me and they insisted they were sold out of every item. I asked for an iced coffee and they said they were sold out of that, as well. Literally 2 young women standing there refusing to sell me anything 10 minutes before closing. I understand that they wanted to close up and go home, but this is terrible service.
Atmosphere: 1
Service: 1
Rude, messed up my orders twice in 2 days.
Girl with the face tattoos needs an attitude check.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Filled the plastic coffee cup up so much that it spilled onto the seat as soon as I grabbed it :)
So slow always wrong
Worst and slowest dunks I've ever been to in my life
Been to hundreds of Dunkin locations over the years. This one used to be fine. I don’t know what happened, but this location is now just about the worst I can think of. Too many problems to list, but the main issue is that most of the people that work there are miserable and suck at their job. I would have spent hundreds of dollars there over the next few months while I work in town, but now I will go somewhere else.
The food left a lot to be desired, but at least the coffee I had was… functional.
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